Testimonials

This review is for the installation of a 48KBTU Fujitsu Mini-split system completed in November, 2024. We could not be more happy with this installation. Cole showed up promptly for a combination “system design” and quotation. He spent about an hour with us in detailed discussions on what we wanted, and what options were. After sitting down with his tablet for about an hour at our dining room table, he had the system design and a very competitive estimate. Later, he helped us find an equally competitive electrician. The back office helped with financing (0% if paid in 18 months), and scheduling, responding promptly to telephone calls. Quaid and Patrick showed up bright and early on installation day and immediately set to work installing all the elements of our system. Our system included several different types of air handlers. The team was neat, covering all floor surface with protective drop cloths and floor carpet, and cleaning up the entire work area at the end of each day. The work was thorough and high quality. The exterior fixtures were all installed square and level, and well-secured in the attic. There was no damage do our existing plaster work, and no holes to patch. The overall job took 4 full days, during which time Quaid and Patrick worked steadily and efficiently as a team. The last day, which included the final installation of cooling lines and the outside condenser was cold and miserable, with a steady rain and temperatures just above freezing. The team worked cheerfully and patiently through the entire day, none-the-less, and performed a careful and unhurried test and review of the final system. I would highly recommend AireServ, and would definitely hire them again (if I needed another system installed, which I don’t expect to need for a long time).

Great crew, Hard working and a fair price.

Wes was great! He was very thorough, explained all of our options, and answered all of our questions. We highly recommend him!

Such a great experience with Leo! Very personable and easy to work with! Call him!

Nice service to have because you don’t have to remember to schedule AC and furnace checks.They try to sell you something with each visit, but pretty low pressure.

John was patient and informative to help understand the heat pump and thermostat interaction.

Lance Petty was very informative and helpful. Two thumbs up.

Blake and Gavin had a very respectful attitude and a great work ethic. I'd recommend Air Serve to anyone looking for an honest dependable service.

Mr. Kalin was very professional, courteous, and highly knowledgeable. He was able to resolve the issue we had with our upstairs unit not cooling. Kalin deserves a raise and promotion. Thank you.

My tenant had a glitch with the new heat exchange. Aireserve was there within 2 hours and solved the issue. Super reliable!

Very pleased with the quick response and my Tech Will was so great! Will defuse you again for other services you provide.

Aire Serve is definitely the best HVAC contractor in Brunswick County NC. I have used them 3 times to diagnose and repair problems on a very complex residential system and they have been prompt, effective, and very reasonable pricewise. Robert has been the tech each time per my request as he is extremely knowledgeable and easy to work with, just the best. So glad to have Aire Serve in this area!!

Everyone involved was professional and courteous. The men who did the vent cleaning were very thorough. They both were very professional.

Joe was great! Very pleasant to work with.

Arrived early. Courteous and patient. Asked questions about our needs. Explained precisely the solutions needed and then implemented them. Didn’t try to upsell anything, just fixed the issue. Will definitely use again.