Total Number of Reviews:358
My experience with Aire Serv was PHENOMENAL from the beginning to the end. EVERYONE I encounter was courteous, professional, and knowledgeable of their area. The process was seamless from scheduling the initial service call, to the technician coming out giving an initial diagnosis of the issue and explaining possible options, to the sales representative fielding questions regarding repair and upgrade options, to keeping in touch with with the office and management staff walking me through the process, and last but certainly not least the 3 outstanding technicians who completed the install. The installing technicians respected me and my home and took pride in the work that they were completing.
We’re so grateful to hear about your phenomenal experience, Monique! From scheduling to the final installation, it’s wonderful to know that our team provided courteous, professional, and knowledgeable service throughout. We truly appreciate you recognizing the hard work of our technicians and the care they took with your home. Thank you for sharing such detailed feedback! We’re honored to have had the chance to assist with your HVAC needs! Your Aire Serv Team
What a great experience! Our technician, Chris, was on time and efficient. He was very personable and fixed our problem quickly. Highly recommend Air Serv.
Thank you for your recommendation, Kamden! We'll be sure to let Chris know his dedication did not go unnoticed. We're glad we could quickly resolve your HVAC issue and we hope to work with you again in the future! Your Aire Serv Team
He was knowledgable and proactive with my repair. He was suggestive of preventative maintenance. I would definitely use them again
Dana, thank you for sharing your experience! We're glad our service professional's expertise was helpful with your repair and that he provided tips for preventative maintenance so you can stay comfortable in your home all year round. We look forward to helping you with any future heating and cooling concerns you may have! Your Aire Serv Team
Just had another service on my HVAC units. Great service and price. Will definitely use Aire Service again and completely recommend.
Fast and friendly. Great service.
Thank you, Nick! It was a pleasure to assist you with your HVAC needs and we hope you'll reach out if you need us in the future! Your Aire Serv Team
Ralph was on time, professional and friendly. He took time to explain what he was doing and why. He fixed our issue quickly. He also left some literature to explain other services Aireserv provides.
Felicia, it’s great to hear Ralph took the time to explain everything and fixed your issue quickly. We’re glad he provided the information about our other services as well. It’s always important to us that our team is not only professional but also friendly and thorough. Thanks for sharing your experience with us! Your Aire Serv Team
We've had 2 or 3 different reps for regular maintenance and a repair or two over the last 2.5 years and they've been professional, knowledgeable, and honest.
Quinn, thank you for your feedback! It's our pleasure to keep you comfortable in your home over the years. Rest assured, and know that Aire Serv is here for you! Your Aire Serv Team
These guys discovered and fixed a problem with my unit that had been misdiagnosed for years by a handful of other companies. They are brilliant and determined!
We’re glad to hear that our team was able to identify and fix the issue with your unit, especially after it had been misdiagnosed by others. It’s great to know you found them brilliant and determined. Thank you for sharing your experience with us. We truly appreciate your trust in our HVAC service! Your Aire Serv Team
We're really glad to know that you've had a positive experience with our HVAC service and team, DL. Thanks so much for sharing your great rating! Your Aire Serv Team
The service technician was on time very professional explain everything.
Charlene, thank you for your feedback! It's our pleasure to clearly explain the scope of work to you. We're proud to be a heating and cooling company you can count on! Your Aire Serv Team
Professional. On time. Very knowledgeable. Easy to communicate with very friendly staff and technicians. We have used this company for years and I am very pleased each time with their service.
Thank you for your review and trust in our team, JodiLyn! We're delighted that our prompt, knowledgeable, and professional service has made the difference for you. You can breathe easy in your home knowing Aire Serv is always just a phone call away! Your Aire Serv Team
Thank you so much for taking the time to share your great rating and feedback, Kyra. We're pleased to know that you had a positive experience with our HVAC service. Your Aire Serv Team
Our technician Chris arrived on time and diagnosed the problem and resolution rather quickly. He was also very helpful explaining what type of bi-yearly maintenance we will need. So we signed up with Aire Serv of Wake County at a very reasonable fee.
Thank you for your thoughtful comment, Angela! We're happy to hear that Chris took the time to explain everything and help you feel confident in maintaining your unit. If any other issues come up, we'll only be a phone call away! Your Aire Serv Team
This company was very professional and compassionate about our situation. They ordered parts and got the issue resolved without petty finger pointing at previous AC techs or other businesses. I hope that if we are ever in need again, that our insurance will continue to refer us to them. We are grateful and impressed. We wish them success!
Bernice, our team is honored by your high praise. We're grateful to hear that our dedication to honest and prompt service was helpful for you, and we look forward to meeting your future HVAC needs. Your Aire Serv Team
Absolutely amazing! The problem was easy to fix cause of these guys!! They are punctual, on time and very professional and helpful! Would definitely recommend! Prices are fair as well!!
Jacob, we're so happy to hear that we made your day easier! Thank you for your glowing recommendation! Your Aire Serv Team
Aire Serv-Tech Ralph provided our family with exceptional and professional customer service today assessing our air conditioning and heated heating unit. Thank you so much!
You're welcome, Darlene! We're grateful that Ralph could be there to help you stay comfortable in your home. Your Aire Serv Team
They came to my house very quickly, got my AC fixed, and the technician Chris was very professional, respectful, and kind.
Thank you for sharing your experience, Gail! We're grateful that we could be there to help you stay comfortable in your home. Your Aire Serv Team
Chris was professional throughout the visit! My home was over 100 degrees & he went right to it! He suggested items that would help my ac unit &I took them! I was VERY IMPRESSED!!
We're glad we could go above and beyond your expectations, Tanya! We know how important working cooling is for your safety and comfort in the summer heat, and we're proud of Chris for helping you sort everything out quickly and effectively. Your Aire Serv Team
It was great Chris Gonzales helped me him and his team very clean quick and efficient will definitely want them to continue to service my hvac system
Thank you for sharing your appreciation for Chris! We're grateful for your trust in our team, and we look forward to meeting your future HVAC needs. Your Aire Serv Team
Very friendly & I was impressed they called & said they had a delay, showed up, fixed my issue. I do recommend!
Tara, we're glad we could work with your schedule to get your HVAC unit repaired quickly! We know how important working cooling is in the summer heat. Thank you for choosing Aire Serv! Your Aire Serv Team
Total Number of Reviews:358