What’s your typical process for working with a new HVAC customer?

You call, we come. It’s that simple! No matter when you need residential repairs for your heating, ventilation, and air conditioning (HVAC) system, you can trust our team of licensed AC and heating technicians to be there for you. We offer residential HVAC repairs in the Cary, Raleigh, Cameron, Apex, and Sanford area.

“What’s your typical process for working with a new HVAC customer?”

When you call Aire Serv of Wake County for air conditioning repair or maintenance, our office staff will set up an appointment that works best for you. If you need an AC repair at a rental, we can easily coordinate around your tenant’s schedule to get your rental property’s HVAC functioning properly - while keeping you informed along the way.

Aire Serv doesn't leave you hanging! Some heating, ventilation, and air conditioning companies can leave you out to dry for hours before ever showing up at your doorstep. That's not how it works when you call on our Cary service professionals!

Before our pros head out for the job, they'll call or text to confirm the appointment time 30 minutes ahead of time. This gives you the time and freedom to tackle other things before your Aire Serv technician shows up. You will, also, receive a photo and biography of the home service professional that will be working on your HVAC unit for extra comfort.

We know letting someone into your home involves trust. Feel comfortable knowing that the air conditioning professional coming into your home has been drug-tested and background-checked. Our service professionals are NATE certified, EPA certified, and have their HVAC/R certifications. They undergo continual educational training to learn about new updates and technology in the HVAC industry.

Once we get to your home and diagnose the issue, we will get confirmation of the repair before our technicians complete any work. Majority of the time, we have the parts to fix the issue on hand so your AC issue can be fixed the same day. You will receive a digital copy of the diagnosis and invoice to your email for your records. After your HVAC is back up and running, you will receive an email notification asking you to give us feedback by leaving us a Google review. We are a small, local business so every review we get helps us get more work!

Our upfront prices are honest, clear, and affordable. We have a fixed right promise and no overtime charges. We, also, have special offer coupons on our website and in our newsletters that change each month. Quick HVAC financing is available, too.

Contact Aire Serv of Wake County for all your air conditioner maintenance and let our Carolina air conditioning company get you’re AC cooling fast.