Total number of 5 star reviews :1280
Jordan Dixon came for our first evaluation and made it a wonderful experience. He was very knowledgeable and talked me through all the issues we were experiencing, recommended options to assist our home and what he was doing to our HVAC unit. he was kind, calm and patient and I would love to have him come and help us again in the future.
Thank you so much for your kind words, Naterra! We're thrilled to hear that Jordan provided such a positive experience during your HVAC evaluation. His knowledge, patience, and professionalism are qualities we truly value on our team. We'll be sure to share your feedback with him—it will make his day! If you ever need assistance in the future, Jordan and the rest of our team will be happy to help. Thanks again for choosing Aire Serv of The Shenandoah Valley!
The technicians were timely and efficient and communicated what was needed.
Thank you for your feedback! We're delighted to hear that our technicians were timely, efficient, and communicative. Providing clear and professional service is always our priority. We appreciate your trust in Aire Serv of The Shenandoah Valley! 🌟
I was a little scared by some noises I heard coming from the air conditioning condenser and called the service. A well-mannered young man came to visit me, checked everything and found nothing abnormal. It was just noises that the device makes when it freezes and activates a system to defrost, which I obviously was completely ignorant of. I took the opportunity to ask for estimates for other related things and I have already received some of that information. They were punctual and the cost of the visit was $0. They already sent me one of the estimates for an upcoming project. I recommend it 100%.
Thank you, Victor, for sharing your experience! We're so glad our technician was able to address your concerns and explain the system's normal operation. It's great to hear that you found the visit helpful and informative. We’re here whenever you’re ready to move forward with your project or if you have any other HVAC needs. Thank you for recommending us and for choosing Aire Serv of The Shenandoah Valley! 🌟
Jordan Dixon was a Rockstar!!! He repaired Our HVAC and it's running like Brand New!!! Jordan Happy New Year!! 5 Star 🌟
Dear Todd, Thank you for your fantastic review! We’re thrilled to hear that Jordan delivered rockstar service and got your HVAC running like brand new. We’ll be sure to pass along your kind words to him. Wishing you a Happy New Year as well, and thank you for choosing Aire Serv of The Shenandoah Valley! Best regards, The Aire Serv Team
We rely on Aire Service & have for the last 5 yrs. Wonderful service, very prompt, easy to work with & great technicians. James M. was fantastic!
Jordan was professional and courteous. He identified the issues immediately and made necessary repairs and had our unit up and running in minutes. Would highly recommend.
Thank you, Christie, for your kind words! We’re so glad Jordan could provide professional and courteous service while quickly identifying and resolving the issue. Your recommendation means a lot to us, and we’re thrilled to have your trust. Thank you for choosing Aire Serv of The Shenandoah Valley!
They were able to find a leak that must have been there a long time. Heat works great now! Better than ever! Woke up this morning to a warm house! Thank you!
Thank you, Dana, for your wonderful feedback! We’re so glad our team could locate and resolve the leak, and it’s great to hear your heat is working better than ever. Waking up to a warm house is the ultimate comfort! Thank you for choosing Aire Serv, and we’re always here to help.
Chris Bate was fantastic! Air Serve has always treated us well and we are thankful for their service.
12/31/24 - Thank you, James, for your kind words! We’re thrilled to hear that Chris Bate provided fantastic service and that you’ve had such positive experiences with Aire Serv of The Shenandoah Valley. Your support means the world to us, and we’re always here to help. Thank you for choosing Aire Serv! 2/25/20 - Thank you for the 5 star rating. We appreciate your business!
Jordan Dixon did a great job. Diagnosis of the issue and fixed the problem we had from a year ago after trying several companies. This tech looked for a full solution to the problem instead of a temporary.
Thank you, Jordan, for your thoughtful review! We’re so glad Jordan Dixon was able to diagnose the issue and provide a lasting solution after your previous experiences. It’s wonderful to hear that his thorough approach made a difference. Thank you for trusting Aire Serv of The Shenandoah Valley—we’re here whenever you need us!
Heater went out, and even though a simple and easily fixed problem was found, the tech took the time to look at everything. I felt like I was his only priority
Thank you, Bruce, for sharing your experience! We’re so glad we could assist with your heater and that our technician went the extra mile to thoroughly inspect everything. Providing attentive, priority care to each customer is what we strive for. We truly appreciate your feedback and thank you for choosing Aire Serv of The Shenandoah Valley!
Jordan Dixon was terrific. He went over everything with us. Explained it in layman's terms and helped us make the best decisions.
Thank you, Audra, for your kind words! We’re happy to hear that Jordan provided such terrific service and took the time to explain everything in clear, easy-to-understand terms. Helping our customers make the best decisions is always our goal. We truly appreciate your feedback and thank you for choosing Aire Serv of The Shenandoah Valley!
Thank you, David, for the 5-star rating! We truly appreciate your support and are glad to have met your expectations. If there’s anything else we can assist you with, don’t hesitate to reach out. Thank you for choosing Aire Serv of The Shenandoah Valley!
AireServ was at my house on SUNDAY Dec. 22 to fix my hot water heater. James made quick work of getting it up and running, so the radiant heat could start up again. James patiently explained the problem and solution yo me, a 77-year-old widow - very much appreciated!
Thank you, Peggy, for your thoughtful review! We’re so glad James was able to resolve the issue with your hot water heater quickly and get your radiant heat running again. It’s wonderful to hear that he took the time to patiently explain everything to you—it’s part of our commitment to providing exceptional service. Your appreciation means the world to us, and we’re honored to have been able to assist you. Thank you for choosing Aire Serv of The Shenandoah Valley! Merry Christmas and Happy Holidays!
On 23 Dec 24 Gary and Branden sealed our duct system. They went about the process in a very efficient manner and answered all our questions. They represent the same quality of service we have received by all previous Aireserve techs we have had. We highly recommend Aireserve to all our friends and acquaintenses.
Thank you, Lonnie, for your thoughtful feedback! We’re thrilled to hear that Gary and Branden provided efficient service and answered all your questions while sealing your duct system. It’s wonderful to know they upheld the high standard of quality you’ve come to expect from our team. Your recommendation means so much to us, and we’re honored to have earned your trust. Thank you for choosing Aire Serv of The Shenandoah Valley—we’re always here for you and your friends!
Jordan Dixon came out within an hour of me calling, and completely fixed our issue. Would highly recommend him!
Thank you, William, for your fantastic feedback! We’re so glad Jordan Dixon could quickly respond and completely resolve your issue. Your recommendation means the world to us, and we’re thrilled to know you had such a positive experience. Thank you for choosing Aire Serv of The Shenandoah Valley, and we’re here whenever you need us!
Jordan D was very helpful and informative! We are very appreciative of his service!
Thank you, Anne, for your kind words! We’re so glad to hear that Jordan D provided helpful and informative service. Your appreciation means a lot to us, and we’ll be sure to share your feedback with him. Thank you for choosing Aire Serv of The Shenandoah Valley, and we look forward to assisting you again in the future!
Awesome guy and very friendly, he’s an asset to your company
Thank you, Teresa, for your fantastic feedback! We’re thrilled to hear that you had such a positive experience. It’s wonderful to know that our team member made a great impression with their friendliness and professionalism. We’re proud to have them as part of our team, and we’re grateful for your kind words. If you need assistance in the future, we’re here to help!
From the time I contacted Aire Serv through the installation of both new systems everyone that we dealt with was very professional and the work if first rate.
Thank you, ThomVM6, for your glowing review of Aire Serv of The Shenandoah Valley! We're thrilled to hear that your experience—from your initial contact to the installation of your new systems—was seamless and professional. Providing first-rate work and excellent customer service is our top priority, and your feedback confirms we're meeting that goal. Thank you for choosing us, and we look forward to serving you in the future!
Andy was a phenomenal plumber. He found the issue and went out of his way to work around other people coming to our house. The job was professionally done and his knowledge of code and general knowledge of plumbing was obvious. We highly recommend Mr. Rooter and Andy if you need a hot water tank replacement.
Thank you, Susan, for your wonderful feedback! We’re thrilled to hear about your positive experience with Andy. His professionalism, extensive knowledge of plumbing, and ability to adapt to your schedule truly reflect the high standards we aim to deliver. We appreciate your kind words and your recommendation of Andy and Mr. Rooter. If you need any assistance in the future, we’re always here to help!
Our heat pump outdoor unit was all iced up. We called Airserve and they said they could have a tech at our house same day. Jordan Dixon was very professional and knowledgeable. He diagnosed the problem quickly and went to pick up parts. Then returned and had our heat pump working again in same day. I definitely would recommend Airserve of martinsburg
Thank you, James, for sharing your experience with Aire Serv of The Shenandoah Valley! We’re so glad we could provide same-day service and get your heat pump back up and running. Jordan Dixon is a valued team member, and it’s great to hear he delivered professional and knowledgeable service. Your recommendation means a lot to us, and we’re always here to help with your heating and cooling needs. Thank you for choosing Aire Serv!
Total number of 5 star reviews :1280