Total number of 5 star reviews :1035
We woke up this morning to a dark thermostat and 36° weather outside. Fortunately, we have a service contract with Aireserv! This means we get to be in the fast lane for a repair visit. Colton Zappe got here on the double and identified the problem-- a 9-yr-old breaker that got to much heat when the heat came on for the first time this year. It needed to be replaced. We were glad the safety features did their job and shut off power to the system! Colton is very knowledgeable in his field, examining every aspect of the problem. He noted that the pan strip designed keep yucky stuff out of our air had corroded, and even showed me the gross thing. He also saw that the UV bulb was flickering. The engineer who owned this house before us set up the best possible system, and that includes this UV crud-killer. We asked him to replace it. We are so glad to have a star like Colton on our team of the great folks who keep our home systems running. His was superior service with an awesome attitude. Thanks, Colton! Thanks, Airserv!
Waking up to a dark thermostat on a freezing morning is never a good start, but we’re glad your service contract got you priority care, Cheryl! It sounds like Colton did a great job diagnosing the issue and making sure everything was running safely again. That's what we love to hear! It’s always important to catch problems like a failing breaker or worn-out air quality components before they cause bigger issues. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team
Called AireServ at 5 pm on a Tuesday and they had someone over in less than two hours. The technician was able to troubleshoot and fix our problem within an hour and we were back to normal. Will definitely use them again.
Trip, it was our pleasure to come to your home quickly and repair the issue you were experiencing. We look forward to working with you again! Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team
Colton did a great job very fast response and answered all my questions!!
The technician, Kevin, was thorough in servicing the HVAC unit. His explanation of the unit's maintenance condition and the adjustments that were made to bring the unit to operating standards were easy to understand. Kevin is a great credit to Aire Serv's reputation of caring for their customers.
We’re glad to hear Kevin took good care of your HVAC service, Jm. We appreciate your kind words and are grateful for the opportunity to assist you. Thank you for choosing Aire Serv for your HVAC needs, and for leaving us a great review. The Aire Serv Team
Colton Zappe did an outstanding job. Good customer service and high quality work ethics
Thank you for your review, Dan! We'll be sure to let Colton know you appreciated his hard work and quality customer service. You can breathe easy knowing Aire Serv is just a phone call away! Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team
Arrived within appointment time. Friendly and answered all concerns. Did a very good job of cleaning units and left area clean.
Thank you so much Mr. & Mrs. Egan! We truly appreciate the positive feedback.
Air Serve has always been prompt, courteous and professional. They have been our AC/ heating installers and service providers for the past 9 years. We plan to stick with Air Serve.
Thank you for the review Mr. Smith! Could you give us a call? We have a gift for you! 361-727-0086
Colton, was very efficient, friendly and made sure there was no mess.
We appreciate you sharing your feedback, Eva! We'll be sure to let Colton know his thorough, fast, and friendly service made the difference for you. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team
Colton did a great job servicing our AC unit. Very thorough and extremely courteous. Thanks much.
We're glad Colton ensured your A/C service was seamless, Chuck! We'll make sure he hears your thoughtful feedback. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team
I am in love with my new HVAC and new air ducts from Aire Serv of the Coastal Bend! June took care of us from start to finish. She is knowledgeable and a great communicator. I am now off of allergy medication and breathing clean air. I highly recommend them if you want a quality product and A+ service.
We appreciate your thoughtful recommendation, Brenda! It's fantastic that you appreciated June's communicative service and expertise and we're delighted you were pleased with the work done on your HVAC system. You can breathe easy with us on your side! Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team
Wanted to leave a 5 star review for Colton Zappe. He was professional, knowledgeable, and efficient while servicing the unit at our home. Hats off buddy thank you for your help.
We appreciate you sharing your experience, Hayden! We're delighted to hear that Colton provided the reliable HVAC services we strive for and we'll be sure to celebrate your review with him. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team
Very nice and polite. Explained the process very well
Laurie, we're glad our team kept you informed so you knew what to expect! Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team
Colton is one of the best and very thorough in doing a good job. He took the time to double check all units even though he found the problem . If your looking for an honest worker that cares about your best interest then ask for Colton. He is the reason I always call Aire serv. They know how to employee professional hard working people.
Thank you so much for your feedback Mr. Sewell. We truly appreciate your business and we are glad to hear that you have had a great experience with our company.
Colton gave us a great experience, very helpful.
Thank you for sharing your experience, Barbara! We're glad Colton provided superior service while keeping you comfortable in your home. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team
Very curious and knowledgeable. Great communication as well.
We're proud to see your review, Todd! It was a pleasure to provide responsive communication and expert HVAC services and we hope to be able to assist you in the future. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team
Colton was very respectful and friendly. He absolutely knows his stuff and you can please send him back next time
We're glad to hear Colton's expertise and polite service hit the mark with you, Carrie! We look forward to being your go-to heating and cooling service in the future. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team
Spoke with Chuck about a full system replacement. He was professional and came to the house quickly after my initial call. Ended using someone else due to price differences but would consider using for service in the future.
Thanks for sharing your experience, Luke! We’re glad to hear that Chuck was professional and responsive during your initial call about the system replacement. We understand that pricing is a big factor, and we appreciate you considering us for future HVAC service. If you ever have questions or need assistance down the road, feel free to reach out! Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team
Colton zappe was wonderful. Professional and personable
De, thank you for your feedback! We're glad to hear that Colton ensured superior service so you can stay comfortable in your home. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team
Colton was great! He explained what he was doing and showed me what I could do to maintain my AC unit!
Sandy, we're glad Colton took the time to clearly explain his scope of work and shared maintenance tips for your A/C unit with you, as well. We'll let him know his efforts are appreciated! Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team
Total number of 5 star reviews :1035