4.9/5

144 Ratings

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Customer Reviews

John Campbell
John Campbell via Google

From start to finish outstanding service unbelievable associate!!! I cannot recommend them enough I will tell all my friends and neighbors and I will be a customer for life so very happy with the tech with the service everything from beginning to end was just above and beyond my expectation thank you thank you thank you !!!

Blake Jost
Blake Jost via Google

Jesse was very professional and got our furnace fixed up in no time.

Tiffany Ferguson
Tiffany Ferguson via Google

Very fast service. Dylan Sloan was very friendly and knowledgeable.

Response from Owner

Hello, Tiffany, and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about Dylan and our team at Aire Serv of St. Louis.

Evelyn Bicknese
Evelyn Bicknese via Google

Response from Owner

Thank you so much for your 5-star review, Evelyn! We are thrilled to hear that you were satisfied with the service provided by Aire Serv of St. Louis. If you ever need assistance in the future, please don't hesitate to reach out.

Patrick Kaufman
Patrick Kaufman via Google

I had a whole home humidifier installed and couldn't be happier with the final installation. All wires, pipes and ductwork were installed in a neat and professional manner.

Response from Owner

Thank you so much for taking the time to leave us such a kind review, Patrick. We are thrilled to hear that you are pleased with the installation of your whole home humidifier. Our team takes great pride in providing professional and quality service to all of our customers. We appreciate your feedback and look forward to serving you again in the future.

Nancy Lucas
Nancy Lucas via Google

Great service and Alec was great to work with.

Response from Owner

Our team thanks you for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with Alec and the rest of the Aire Serv of St. Louis team. Have a great day, and thanks for your business!

Wilma Gilless
Wilma Gilless via Google

Got to me right away and found the problem.

Response from Owner

Thank you for taking the time to leave us a review, Wilma. We're glad to hear that our team was able to quickly identify and resolve the issue for you. If you ever need assistance in the future, please don't hesitate to reach out.

Kira Anderson
Kira Anderson via Google

Saved me from having to a buy a new furnace! They were my 2nd opinion and came during the snowstorm to check my furnace out.

Response from Owner

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Aire Serv of St. Louis.

Ben Nischwitz
Ben Nischwitz via Facebook

Great experience, reliable , friendly & professional! highly recommend!

Ben Nischwitz
Ben Nischwitz via Google

John was super super kind and professional!! Went out of his way to get the parts that we needed. He was so nice & friendly to me and even listened to my baby babbling to him! 10/10 service would highly highly recommend!!

Response from Owner

We truly appreciate your feedback and are glad that Aire Serv of St. Louis was able to help work through your case. We hope to work with you again take care.

John Egan
John Egan via Google

Ethan showed up on time, was very honest & polite and fixed my heating issue with no problems. Appreciate the transparency & great job he did!

Response from Owner

Thanks a bunch for your kind words, John. It's reviews like this that make us at Aire Serv of St. Louis excited to come into work every day.

Best Judy
Best Judy via Google

From start to finish everyone was so professional. Shoutout to my repairman, he was so nice and got my equipment going!!!

Response from Owner

We are happy to hear that the Aire Serv of St. Louis team was able to represent you with professionalism and efficiency. Thank you for your kind comments, and we hope you have a great day.

Tom Ely
Tom Ely via Google

Response from Owner

Our team thanks you for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with our team at Aire Serv of St. Louis. Have a great day!

Ken Klein
Ken Klein via Google

I was impressed with Jesse the service man. Very knowledgeable very polite. Kept me informed of what he was doing. Awesome young man. Thank you ALL. MERRY CHRISTMAS

Response from Owner

Thank you for your review, Ken! Jesse takes great pride in his work and we're glad it showed in the end result. Your support means a lot to us and we hope you have a Merry Christmas as well!

Mike Christinsen
Mike Christinsen via Google

Ethan was knowledgeable and honest, great job.

Karen Merritt
Karen Merritt via Google

Great job

Beth Jasensky
Beth Jasensky via Google

All was fantastic. Guys were so nice and I was told everything I needed to know. Exceptional service all around

Steve Mizerany
Steve Mizerany via Google

Prompt and professional service. Due to a slight misunderstanding, the service guy was given the wrong part. He went back to the parts place, got the correct one, and had the repair completed with no appreciable delay. How a company handles a mistake is often more important than not making any mistake.

Dave Doyle
Dave Doyle via Google

Have an Amana dual fuel (gas furnace) heat pump system.Trouble was furnace blower would come on for 3 seconds / off 3 seconds and repeat. John Adams found the problem was furnace safety pressure switch. A bit of a head scratcher to ID the problem component but the part was in stock in a local warehouse and we were up and running same day. Total time from first knock on the door to signing / paying invoice was about 3 hours total. Good service. Would recommend and use again.

Response from Owner

Thank you so much for the kind review, Dave! We're thrilled to hear that John Adams was able to quickly diagnose and resolve the issue with your Amana dual fuel system. We understand how frustrating it can be to have your heating system act up, especially as the weather gets colder. John is a skilled technician and we're proud to have him on our team. We're also glad that we had the necessary part in stock to get your system back up and running the same day. We appreciate your business and your recommendation. We're always here to help with any future HVAC needs you may have. Sincerely, The Aire Serv of St. Louis Team

Spencer Mees
Spencer Mees via Google

We had a furnace not functioning properly and had to call several businesses that would work with us until we found Aire Serv. They not only worked with us but the technician had the problem figured out in no time. GREAT JOB and GREAT EXPERIENCE! Highly recommend this company.

Response from Owner

We are happy to hear that the Aire Serv of St. Louis team was able to represent you with professionalism and efficiency. Thank you for your kind comments, and we hope you have a great day.

Total number of 5 star reviews :138

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