Customer Reviews

Scott Taylor
Scott Taylor via Google

Lonnie is an asset to Aire Serve. He is knowledgeable, efficient, and respectful; he is someone I trust.

Response from Owner

Scott, thank you for sharing your feedback about Lonnie! We're thrilled he provides you with superior service and that he has earned your trust and satisfaction. We look forward to passing your kind comments along! The Aire Serv Team

Linda Mainwaring
Linda Mainwaring via Google

Thanks for all your services

Response from Owner

You're welcome, Linda! We're delighted we could assist you with your HVAC needs, and we greatly appreciate your review. The Aire Serv Team

L Christine Weidner
L Christine Weidner via Google

Response from Owner

Thank you, Christine! We're proud to ensure you can breathe easy in your home! The Aire Serv Team

Mark Durrett
Mark Durrett via Google

Had a heat pump unit installed to heat and cool our upstairs. Installers were very professional in their work. Cleaned up completely when complete. Reviewed the equipment and how it worked completely so that I was comfortable with its operation. Production manager stopped by and introduced himself and assured me if I had any questions regarding installation he would be glad to address them at any time. Left his contact information in case I had any questions later. I was highly satisfied with all aspects of the job.

Response from Owner

Thank you for the wonderful review, Mark! We're thrilled to hear that our service professionals were courteous and communicative and left your space spotless after the installation. It's great to know that they took the time to explain the equipment to you thoroughly, ensuring you were at ease with its operation. We're also glad that our production manager was able to introduce himself and provide you with his contact information for any future inquiries. Don't hesitate to reach out with any future heating and cooling needs! The Aire Serv Team

Janine Stroble
Janine Stroble via Google

Response from Owner

Thank you for your five-star feedback, Janine! The Aire Serv Team

Desirae Meade
Desirae Meade via Google

Great service by Josh!

Response from Owner

Thank you for rating our service, Desirae! We're glad you were pleased with Josh and his hard work. The Aire Serv Team

debi
debi via Google

This company is great. When I contacted them, I talked to Amanda who was very knowledgeable and courteous. Aaron who came out to check my AC was top notch. Explained everything very well. Would recommend this company

Response from Owner

We're grateful for your excellent recommendation, Debi! We're proud of Amanda and Aaron's excellent service and knowledgeable explanations, and we look forward to serving you next time an HVAC issue comes up. The Aire Serv Team

Greg Carlock
Greg Carlock via Google

My wife and I have had nothing but wonderful interactions with AirServ, at our home where Josh Bartels installed a furnace for us, as well as at our rental properties where he also installed a furnace for us. Josh's speed, knowledge of the products, and installation and fabrication skills were and are very impressive to say the least. We will always try to get Airserv for our needs in the future, especially if Josh Bartels is available to do the work.

Response from Owner

Thank you for sharing your experience, Greg. We're proud of Josh and his experienced problem solving, and it's wonderful to hear that his work made a difference for you. We look forward to meeting your future HVAC needs! The Aire Serv Team

Susanne Hendricks
Susanne Hendricks via Google

Aire Serv was wonderful to work with, along with Sara in the office.

Response from Owner

Thank you, Susanne! We're happy to hear that Sara and the rest of our team lived up to your expectations. The Aire Serv Team

Tammy Stewart
Tammy Stewart via Google

Great service. Great technician, Lonnie explained everything thing well.

Response from Owner

Thank you, Tamara. We're thrilled to hear that Lonnie took great care of your HVAC unit. The Aire Serv Team

Mark Koonce
Mark Koonce via Facebook

Had Repair on A/C they sent a nice young man out Dustin was his name he was great very nice,knowledgeable and polite he got my a/c back working I definitely would recommend both to everyone!!!!! Great Service!!!!!

Mark & Denise Dempsey
Mark & Denise Dempsey via Google

Aire Serv technician Josh arrived to our home , very professional, informed my husband of the situation and provided us with the knowledge and information that was needed. I recommend this fine company for the expertise in customer service!

Response from Owner

Thank you for trusting our team with your HVAC needs, Denise. It's important to us to make sure you have all the information to make confident decisions for your situation, and we're proud to hear that our service professional hit the mark. We look forward to serving you in the future! The Aire Serv Team

Connor Cook
Connor Cook via Google

Want to give huge props to Dustin Dinora for helping explain what was wrong with relatives AC and what was needing fixed. He explained what did what and was really helpful.

Response from Owner

Thank you for sharing your appreciation for Dustin! It's great to hear that he made sure you had all the information to understand and maintain your unit. If any new issues arise, we'll only be a phone call away. The Aire Serv Team

richard klekamp sr
richard klekamp sr via Google

Dustin came out for a second estimate on a job I had quoted by a different company. He found the problem was a much simpler less expensive fix and fixed the problem same day. He’s great at his job and customer service!!

Response from Owner

Richard, we're glad Dustin's skilled troubleshooting was valuable for you! Thank you for taking the time to share your experience. The Aire Serv Team

Justin Richards
Justin Richards via Google

Dustin came out to service our unit very knowledgeable and got me back up and running it’s hard to find hard workers but you definitely have one with him

Response from Owner

Thank you for your kind words, Justin. We're proud to have hard working and experienced service professionals like Dustin on our team. The Aire Serv Team

Emilee Kmett
Emilee Kmett via Google

Very happy with my experience. Max E. was efficient and kind. He went above and beyond!

Response from Owner

Thank you for your kind words, Emilee. It's great to hear that Max met and exceeded your expectations with his HVAC service! The Aire Serv Team

Michele Bartels
Michele Bartels via Google

Aire Serv has kept me cool all summer! Great service and friendly staff, josh was great!

Response from Owner

Thank you for trusting us with your HVAC needs, Michele! The Aire Serv Team

Judy Merwin
Judy Merwin via Google

Our air conditioning quit working this weekend, and it was in the 90’s! It was even hotter in the house. I contacted Jennifer Williams at Air Serve in Jacksonville and she got us right on the schedule for repair. Max from Rochester arrived earlier than expected and fixed us right up! He replaced a a part on the outside unit, charged it up, checked and rechecked to make sure everything was working, and had us cooled down in no time! And he was such a pleasant young man! Thank you Air Serve! We appreciate your quick response and excellent service!

Response from Owner

We really appreciate your kind words about our service, Judy. It's great to hear that Jennifer and Max were able to get your air conditioning back up and running in no time, and we're glad we could make your home comfortable again. Thanks for your great rating and review! The Aire Serv Team

Michele Bartels
Michele Bartels via Google

Great company! Josh is a great tech

Response from Owner

Thank you, Michele! We're glad Josh could be there to help. The Aire Serv Team

Donovan Huner
Donovan Huner via Google

Fast and friendly service! The crew was vary informative during the walkthrough. Helped me with any and all questions I had. They installed an extra vent in my kitchen witch now helps even out the temp though the house and we have noticed the AC dosen't run as much witch means lower bills!! Josh even cam out a few weeks after the instalation to double check everything was working as it should ( at no cost) Highly recommend!

Response from Owner

Thank you for leaving such a thoughtful comment. We're proud to hear that our team's vent installation helped you stay comfortable and reduce your bills! Thank you for choosing Aire Serv. The Aire Serv Team

Total Number of Reviews:389

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