What People Are Saying About Aire Serv of South Charlotte

Prompt service and very responsive communication. Technicians were knowledgeable and trustworthy. Overall a great value for HVAC services.

Derek(technician)was prompt and courteous. He is very knowledgeable and went above and beyond to make sure I had heat!

Perfect repair, very professional. Showed up on time, diagnosed the issue and made repair. 100% recommend.

MOST HONEST UPFRONT COMPANY I HAVE EVER DELT WITH.

Jonathan and and Derek went the extra mile in the installation of my roof-mounded kitchen exhaust fan. They found that my neutral line was incorrectly wired but were able to work around it. They are a pleasure to work with and I highly recommend Aire Serv.

Tech was on time, communicative and knowledgeable. He provided excellent service at a fair price. Would definitely use Aire Serve again!

Excellent service!

They were very prompt, friendly and thorough. They showed pictures and explained the issues and options in an easy to understand manner.

I have been very pleased with the service, timeliness, and excellent communication from AireServ of South Charlotte. Jonathan Zeis, the owner/operator was able to visit my home quickly to assess my (somewhat neglected) HVAC system. In his assessment he found that a wire had not been attached in one of the dampers in my system when my home was built 8 years ago. He also offered options and recommendations for a maintenance plan to help get my AC unit cleaned up and ready for summer. Tech, Keith, went above and beyond to clean and check over the AC unit, sharing what he found and when I might be needing to replace a couple of parts in the future. He climbed into the far reaches of my attic to attach the damper wire that had not been attached by my builder, staying until after 6 PM to ensure the system was running smoothly. While in my attic, Keith also found that I had a roof leak that was allowing water in - so grateful he noticed and said something so I could get the roofers here to repair it before we had more rain! He was friendly and respectful of my home, kind to my pets, and knowledgable about his work. All in all, an extremely positive experience. Thank you!

When I had HVAC issues, they did a great job of explaining my options, the pros & cons, and the cost differences. I genuinely felt like I was being coached to make the right decision, not just make the most profitable one. Definitely going to use Aire Serv for future needs.

Amazing service. They went the extra mile to take care of me. Johnathan truly cared about my circumstances and treated me A1 customer service. I didn't have to clean a single thing afterwards and I am comfortably warm after having no heat for months. He was a God sent and went over and beyond to take care of me. Thank you for everything.

Jonathan and his team did a great job of ensuring that all my needs were met. I was in the market for 2 new heat pumps and reached out to 3 companies for quotes, Aire Serv was the only group that gave me realistic advice to continue using my current systems while the other 2 just tried to sell me upsized units. They did some additional requested work in half a day and followed up quickly when there was an unrelated issue that needed to be resolved. A few years down the road when I do need my units replaced i will only be calling one company.

Jonathan, the owner, made a thorough evaluation of our needs and provided a detailed quotation. After agreeing to a tight schedule of installation, David, Joe and Arnd arrived as promised and performed a neat and clean installation. After the new Mitsubishi mini-split system was operating they took time to explain the operation and confirm that all was working as expected. They cleaned up and left our house as if they had never been there. Everyone has been courteous and professional for start to finish. Exceptional service for a fair price.

My journey started with a phone call and Courtney got me an appointment immediately. she went above and beyond , calling the supply house to check for parts availability. as soon as I hung up the phone. Mr Keith Griffis was my technician and very professional and a pleasure to deal with. I was very impressed with his HVAC experience. He went to work immediately and diagnosed the complex 2 stage system and was up and running quickly.Experience is everything in this business.I would HIGHLY recommend Keith .

Keith and the team are awesome as usual had my annual winter inspection done to make sure my equipment is ready to go. He went through every measurement on my three systems in detail very thorough. Provide a great explanation on what was done. Can’t say enough great company!

Another company no showed us and didn’t call till the next day. AireServ was on time and very honest and professional. They explained everything in detail including pictures. AireServ is very affordable so we signed an annual contract and we will be telling all our clients and friends about them!

Aire Serv provided exceptional service. The technician was very knowledgeable and explained everything in terms I could understand. Being under contract gives us peace of mind. We highly recommend Aire Serv of South Charlotte!

Excellent service at the right price. We were extremely pleased with the personalized service and the solution based mindset of the staff who served us.

Jonathan Zeis spent several hours going over my current system, and we discussed all the options. He didn't try to up sale me on equipment I didn't need. I bounce the system off my brother-in-law who works on HVAC system for 45+ years in Pennsylvania, who replied with the following: "Thats a good price ,the only thing i push alot is a 2 stage gas furnace . but thats a really good price. and trane good as well. Wayne" Jonathan agreed, and we went forward. The arrived on-time, cleaned up as they went, keep me informed. I also question Jonathan on service call rates and minimum charges, since alot of companies around here charge ridiculous minimum fees. Aire Serv of South Charlotte does not.