Total number of 5 star reviews :1636
Service provider Randy arrived at time promised and provided the service requested. He was gentle in letting me know that the furnace “problem” was me, the end user that changed the fan settings on the wall thermostat.
We had purchased a furnace and air conditioner from Air Serv. They were awesome to work with and they were extremely efficient. We were told it would take a couple days to remove the old and install the new equipment and the guy's got it all done in one day. The two technicians that we had were Tristan Weber and Don Jeitz and they did a great job, they were extremely efficient and very friendly. We were so impressed that it only took them one day to complete that entire project so we would like to thank them and I would recommend Air Serv to anyone who is looking for their Heating and Cooling needs. We would also like to thank Ian which was our sales person, he made the process of determining what systems to buy and it was so easy, he was extremely flexible and worked with us to get our equipment scheduled to be put in in a week's time. Thanks again to your awesome team
Thank you for sharing your experience with us and the level of detail you shared. We will certainly share this with our team and give a shout out to Tristan, Don, and Ian. Thanks for choosing Aire Serv!
Randy was very professional and did a great job.
Hi Jamie, We're thrilled to hear that Randy's professionalism and hard work made a positive impact during your service! It's always our goal to provide top-notch service, and your feedback lets us know we're on the right track. If you ever need anything else, please don't hesitate to reach out.
Hi there, Renae, we are grateful that you took time out of your day to leave us a review! We are so happy you thought your experience with us was 5 stars and we look forward to serving you again in the future!
We had our furnace cleaned and serviced today. Randy Ekwall was the service technician. He was very professional and knowledgeable about the system, We have always been pleased with Airserve and their level of knowledge and professionalism
Hi David, We're thrilled to hear about your positive experience with Randy and our team! It's great to know that our dedication to professionalism and knowledge is coming through. We'll be sure to pass along your kind words to Randy. Thank you for choosing Aire Serv of Sioux Empire, and we look forward to serving you again in the future!
Randy was very informative and was okay with my dogs barking at him every time he came in the door😂
Hey Lexa, Randy will be thrilled to hear that you appreciated his informative service—and that he passed the "dog approval test" with flying colors! 😂 Thank you so much for your review, and we look forward to serving you and your dogs again in the future!
Tj was awesome went through everything and explained what it was and took his time I definitely recommend tj with air serv
Thank you, Dylan; we appreciate both your review and recommendation! We are thrilled you enjoyed your experience with TJ and will definitely pass on your kind words to him. We look forward to serving you again should you have any other heating or cooling needs!
TJ from Aireserv just finished my annual maintenance inspection. He was extremely thorough and professional! Highly recommend his services!! 5+*!!
Leo did excellent job servicing our furnace
Hi Rhonda, We're thrilled to hear that Leo did an excellent job servicing your furnace! It's great to know that our team's efforts are making a positive impact. If you have any other questions or need further assistance, feel free to reach out. We're here to help!
Everyone was so helpful with getting me on the schedule! My tech, Truman, was polite, respectful of my property, and very pleasant . He gave me some suggestions and helpful tips so I feel more informed than I was. He was very good to explain things and clear things with me before he did anything. Nice guy!!!
Hi Marsha, We're thrilled to hear about your positive experience with Truman and our team! It's great to know that you found the scheduling process smooth and appreciated the tips and explanations Truman provided. We always strive to ensure our customers feel informed and respected. We'll be sure to pass along your kind words to Truman. If you ever need further assistance, don't hesitate to reach out. Have a wonderful day!
Randy did an excellent job servicing our furnace. When he finished he went over what he had done and explained it in detail. He also explained how we could have an electronic filter installed. Which would save on purchasing filters.
Hi Richard, We're thrilled to hear that Randy provided you with excellent service on your furnace! It’s great to know that he took the time to explain everything in detail and shared some helpful tips about the electronic filter. If you have any more questions or decide to go with that upgrade, just give us a shout. We're here to help!
I just wanted to take a moment to express my sincere appreciation for the exceptional service provided by Leo today. His thorough work on our furnace was truly commendable, and his professionalism and personable demeanor did not go unnoticed. Leo took the time to explain everything in great detail, which was incredibly helpful and reassuring. His expertise and dedication to his work are truly admirable. I would wholeheartedly welcome him back into our home for any future repairs or services. Having someone like Leo on your team truly sets your company apart, and I am grateful for the fantastic service we received today. Thank you once again for sending such a knowledgeable and friendly technician to assist us. Warm regards, Nick
Nick - We are so glad that Peyton was able to address all of your concerns and more! Thank you for recommending Aire Serv of the Sioux Empire.
TJ was thorough in his work and explanation.
TJ did a great job. Fast and professional, explained this very well with what was wrong with our furnace.
Hi Jace, thank you so much for the 5-star review! We're thrilled to hear you had a great experience with us at Aire Serv of Sioux Empire. Our team is dedicated to providing top-notch service, and it's wonderful to know we hit the mark for you. If you ever need anything else or have any questions, feel free to reach out. We're always here to help!
He did a awesome job and will recommend him again
Hi Bobbie, we're thrilled to hear that you had such a positive experience with our service! It's great to know that our technician did an awesome job for you. We truly appreciate the recommendation and look forward to helping you again in the future.
TJ was super friendly and helpful!
Hi Jocelyn, it's fantastic to hear that TJ made a positive impression during your interaction! We always strive to provide friendly and helpful service, and we're glad to know we're hitting the mark. If you ever need any assistance in the future, feel free to reach out. We’re here to help!
Thank you Stacy, for taking the time to leave us a review! We hope to serve you and your home again soon!
We had fantastic service from TJ! He was professional and thorough. He explained everything very well, was kind, and efficient. He was respectful and even answered all of my four-year-old’s questions patiently! We are extremely happy with our service and will continue to use Aireserv for all of our HVAC needs.
Hallie - we appreciate you taking time to give us feedback! Enjoy the new HVAC systems & give us a call if you run into any heating or air conditioning issues down the road.
Total number of 5 star reviews :1636