4.8/5

555 Ratings

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Rob Allred
Rob Allred via Google

Emre (service tech) was great. On time, courteous, and efficient. Located the problem, fixed it, ensured everything was functioning before he left.

Response from Owner

We’re glad to hear that Emre provided such great service, Rob. Being on time, courteous, and efficient are all important to us, and we’re happy he was able to resolve the issue and ensure everything was functioning properly. Thank you for choosing Aire Serv! The Aire Serv Team

Terry Anzures
Terry Anzures via Google

The technician was very professional. I have used this company for several years. Also, their fees are reasonable.

Response from Owner

We’re glad to hear that the technician provided professional service, Terry. We appreciate your continued trust in Aire Serv for your HVAC needs and are happy that our fees meet your expectations. Thank you for being a loyal customer! The Aire Serv Team

Emerald Housing Management
Emerald Housing Management via Google

I am a property manager and had an awful experience with another hvac vendor. Quoted us $1400 and never really knew what they were doing and kept rescheduling for months. Was referred this company by a friend and we will only use them from here on out. Tech was extremely friendly and knowledgeable. Fixed that specific unit for only $200 and a complete other unit all within an hour! We will only use this company for all of our HVAC needs from here on out and both properties I manage. Techs name was Emre and he was great and definitely was full of knowledge! ❤️

Response from Owner

We’re so glad to hear that Emre was able to resolve your HVAC issues quickly and professionally, Nichole. It’s great to know you’ve found a reliable company for all your HVAC needs, and we’re happy to have earned your trust. Thank you for choosing Aire Serv for both of your properties – we look forward to continuing to serve you! The Aire Serv Team

Andy Willis
Andy Willis via Google

Daniel was SO knowledgeable of his HVAC. Did a Great Job! Well informed of the in’s and out’s of his job!

Response from Owner

Andrew, thank you! It's wonderful that our HVAC team earned your terrific rating. The Aire Serv Team

Gage Titlow
Gage Titlow via Google

Great service to True Purpose in Sevierville. In the snow, smiles and all. ⭐️⭐️⭐️⭐️⭐️

John Hicks
John Hicks via Google

They were able to get to our house quickly. The technician was friendly and professional.

Heba Fahmy
Heba Fahmy via Google

Jackie Dennis
Jackie Dennis via Google

I wish I could give this company more than five stars. They sent someone out right away and they fixed our furnace. But what really touched me was their personal thoughtfulness. When I went to book the appointment, I was coughing really bad due to walking pneumonia. I apologized because I know it was hard to understand me with all that coughing. Two days later, I received a get well card with a very kind message from Des Hamel. It really lifted up my spirits and I am just so grateful for their kindness. It’s personal touches like this that show me they are a company that cares. I will definitely recommend them to anybody needing HVAC maintenance. God bless your company and may it prosper. Thank you again for the card. Jackie Dennis 🙏💕

Response from Owner

Jackie, we certainly hope you're feeling better! It was our pleasure to send a little something to brighten your day. We're so glad you gave us a call so we could repair your furnace, keeping you comfortable and warm in your home. Thank you so much for your recommendation! We're always here for you. The Aire Serv Team

Lee Buchanan
Lee Buchanan via Google

Response from Owner

Thank you, Lee, for sharing your satisfaction with our heating and cooling services! The Aire Serv Team

Rebecca King
Rebecca King via Google

Beautiful job!! Beautiful!! I've suffered for the last two years in a really cold house, now my house temperature is so comfortable that I've fussed at myself for not doing this sooner. The workers left everything so clean. They did a great job and to top it off the gentleman who gave me the quote explained more than the other companies who gave me quotes. I'm super satisfied with everything. Ty for superior service.

Response from Owner

We're so glad we could come to the rescue and help with your HVAC system, Rebecca! It's wonderful to hear that our team exceeded your expectations. Thank you for your kind recognition! It was our pleasure to ensure you're comfortable at home. The Aire Serv Team

Cheri Sullivan
Cheri Sullivan via Google

Great job , fair price . Capable technician

Response from Owner

We're so glad you're pleased with our heating and cooling services and professionals, Cheri! Thank you for sharing a review. The Aire Serv Team

Jasmine San
Jasmine San via Google

Air Serv have excellent staff and communicate. They are willing to help and are professional at what they do. Daniel the technician had such a great attitude and gave us honest feedback. This is a great company. Thank you for your wonderful service.

Response from Owner

Thank you, Jasmine, for your fantastic feedback! We love helping our customers stay comfortable in their homes and are so glad to hear that Daniel provided superior service during your appointment. We look forward to passing your kind comments along! The Aire Serv Team

Andrew Painter
Andrew Painter via Google

Response from Owner

Thank you for sharing your satisfaction, Andrew! The Aire Serv Team

Lula Hyder
Lula Hyder via Google

We had Daniel, He Was very Friendly, answered all of our Questions. Gave my Husband some hand warmers while they were out side. Daniel Answered our Questions about Electronic Air Filter that we are Definitely interested. He checked everything and all was Good. Thank you Daniel for helping us out. God Bless.

Response from Owner

Thank you for your excellent review, Lula! We're glad to hear Daniel went the extra mile to get you and your family feeling comfortable in your home. We're proud to provide reliable heating and cooling services and we hope you breathe easy knowing Aire Serv is just a phone call away for future needs! The Aire Serv Team

Cole Catone
Cole Catone via Google

Great experience very knowledgeable and helpful!

Response from Owner

We appreciate the great review, Cole, and we're happy to know you had a wonderful experience with our HVAC team. Thank you so much! The Aire Serv Team

Susan Driscoll
Susan Driscoll via Google

Danny Toon came to service my AC unit and you better hang on to him he definitely is a keeper. Excellent customer service A+++ He explained what he was doing the whole process, he took his time and was very detailed throughout explaining it I really appreciate his friendliness and more than willing to go above and beyond as well not rushing to get the task done but making sure it was done properly…..Christmas raise would be deserving Thank you Danny and even your office staff over the phone have all be excellent Merry Christmas…..

Response from Owner

Thanks so much for the kind words, Susan! We’re really happy to hear Danny took the time to make sure everything was done right and that you had such a positive experience. We appreciate you recognizing his efforts, and we’ll pass your feedback along to him. Thanks for choosing Aire Serv, and Merry Christmas to you as well! The Aire Serv Team

Paula Brantley
Paula Brantley via Google

Daniel was a great tech and very personable. Would always recommend him.

Response from Owner

Thank you for your recommendation, Paula! We're delighted to hear that Daniel's friendly service and expertise stood out to you. You can breathe easy knowing Aire Serv is just a phone call away! The Aire Serv Team

Gregory Vickers
Gregory Vickers via Google

Daniel is an excellent tech. Knowledgeable, efficient, and thorough. Excellent visit.

Response from Owner

Thank you, Gregory! We're proud to hear that Daniel provided the reliable heating and cooling services we strive for. Please don't hesitate to reach out in the future if you need us! The Aire Serv Team

Roger Trestrail
Roger Trestrail via Google

Daniel was extremely pleasant and knows what he is doing. Excellent employee.

Response from Owner

Thank you, Roger! We're glad to have Daniel on the team and we're delighted that his expertise was valuable to you. Please don't hesitate to reach out with future HVAC needs! The Aire Serv Team

Erin Blake
Erin Blake via Google

Jamie was extremely knowledgeable with my smart thermostat. He knew what the problem was before he even got there! Solved my problem quickly, was so professional and friendly too. I would highly recommend AireServ, especially Jamie.

Response from Owner

Thank you for your recommendation, Erin! We're delighted to hear that Jamie's expertise and professionalism stood out to you. We're proud to be there for your heating and cooling needs and we hope you'll give us a call in the future if you need us! The Aire Serv Team

Total number of 5 star reviews :519

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