4.9/5

856 Ratings

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Lodi Wolf
Lodi Wolf via Google

Outstanding standing and highly professional. Very knowledgeable and helpful. Would recommend to everyone. Saul Lemus-Murillo was the best. Thx again for all your help.

Susan Wolford
Susan Wolford via Google

By far, the very best HVAC company in Rowan County! I highly recommend them to anyone who needs service or is looking to upgrade their system. Saul and Ildefonso came out today to do our Spring service check-up, and they did a great job. Professional, personable and kept us informed of the entire process along the way. We appreciate it!

tammy tucker
tammy tucker via Google

kimberly may
kimberly may via Google

My tech was on time, courteous and all around great!

Response from Owner

Thank you, Kimberly! We're delighted our service professional earned your trust in our heating and cooling services, and we hope to have the opportunity to assist you again in the future! Billy Bullard, Owner, Aire Serv of Rowan County

Bob & Bonita Bloodworth
Bob & Bonita Bloodworth via Google

Bryan Bettis arrived on time and ready to service HVAC components, which he did thoroughly and efficiently. He was courteous and polite as well, proving to be a true asset to AireServRowan. He took time to explain the process and entertain questions. I can recommend Bryan and AireServ.

Yolanda Wilson & Thurston Sanders
Yolanda Wilson & Thurston Sanders via Google

Terry was helpful and knowledgeable. He answered all of my questions. I would definitely recommend Aire Serv for all of your HVAC needs.

Response from Owner

Thank you for sharing your recommendation, Thurston! We're glad to have Terry on the team, and we'll be sure to let him know you appreciated his expertise and informative service. You can breathe easy knowing Aire Serv is on your side! Billy Bullard, Owner, Aire Serv of Rowan County

Richard and Debbie Plummer
Richard and Debbie Plummer via Google

Terry did a terrific job as usual. He helped prevent a future breakdown!!!

Ron Honbarrier
Ron Honbarrier via Google

Terry did a great job! On time..thorough inspection..and good explanation of his findings.

Response from Owner

Thank you very much for the kind review

Carol Williams
Carol Williams via Google

We were very pleased with the prompt response, customer service, and the technician. They were able to help us with our AC the same day I called. Everyone else couldn’t get here until the next week. The technician found our units problem, had the part in his truck and repaired it in less than an hour. Highly recommend.

Response from Owner

Carol, thank you for taking the time to share your experience! We know how important working cooling is in the summer heat, and we're glad to hear that our technician was able to assist you on the same day and resolve your AC issue in a timely manner. Thank you for choosing us to be your HVAC EMTs! Billy Bullard, Owner, Aire Serv of Rowan County

Glori Chartier
Glori Chartier via Google

Excellent service! This company sends a picture of who to expect and when they are on the way. Brian did a thorough inspection and answered questions professionally. You also received a report for each unit. Highly recommend this company and Brian.

Response from Owner

Glori, we're so glad our communication is helpful, so you know exactly who will be coming to your home. It's wonderful that Brian answered your questions and provided excellent service for your units. Thank you for recommending our heating and cooling services! Billy Bullard, Owner, Aire Serv of Rowan County

Jason Hardy
Jason Hardy via Google

A friend of my gave me their contact information after having several issues with my old repairman. They got me right on the schedule and had me up and running that evening. They were strait forward, knowledgeable, and priced fair.

Response from Owner

It's always an honor to be referred by word of mouth, and we're grateful you found us, Jason! Thank you for giving our HVAC services a chance. It was our pleasure to serve you and make sure your system is working properly so you can stay comfortable this winter. Thank you! Billy Bullard, Owner, Aire Serv of Rowan County

mason rollins
mason rollins via Google

Jason is the best! Helped out a ton and was super kind! Great experience.

Response from Owner

Thank you for sharing your experience, Mason! We're happy to hear how helpful Jason was with your heating and cooling needs, and we can't wait to share your feedback with him. Rest assured, and know that Aire Serv is here for you! Billy Bullard, Owner, Aire Serv of Rowan County

Susan Clark
Susan Clark via Google

These are home town folks that take pride in their work and customer service. We've used them for years, and hands down they are the BEST around. Saul is our technician, we request him. He's as wonderful as the company he works with !

Response from Owner

Thank you very much Susan Denise Clark for the review. We try to be the best.

Lynn Carter
Lynn Carter via Google

Trevor was very professional and thorough, great service.

Response from Owner

Lynn, thank you for your feedback! We're so glad Trevor ensured superior service as they helped you stay comfortable in your home. Billy Bullard, Owner, Aire Serv of Rowan County

Carolyn Hemingway
Carolyn Hemingway via Google

Bryan Bettis did a great job. He was prompt, thorough, and very courteous. Thank you to the whole team for taking care of my HVAC system!

Response from Owner

Carolyn, we’re so glad to hear that Bryan provided prompt, thorough, and courteous service! It’s great to know our team took good care of your HVAC system. Thank you for choosing Aire Serv! Billy Bullard, Owner, Aire Serv of Rowan County

Tonnie Meeks
Tonnie Meeks via Google

Brian was very friendly and professional even listen to my story bout this and that offered your maintenance deal but I elected not to accept.

Response from Owner

Thank you, Tonnie! We're glad to have Brian on the team, and we're delighted you appreciated his friendly and transparent service. You can breathe easy knowing Aire Serv is always just a phone call away if you need us! Billy Bullard, Owner, Aire Serv of Rowan County

Tammy Kincaid
Tammy Kincaid via Google

The complete system had to be replaced. The guys were very respectful and knew what they were doing. They took the time to explain everything to me without trying to rush.

Response from Owner

Tammy, we're glad our team clearly communicated the scope of work to you while working to replace your unit. Thank you so much for giving us a call! We're proud to be a heating and cooling company you can count on. Billy Bullard, Owner, Aire Serv of Rowan County

Alan Miller
Alan Miller via Google

Saul was fantastic. Very friendly and took the time to explain everything. Thank you, Saul, for getting us heat. We recommend Saul as your technician. Update: Got my new Rheem unit installed on 2/7/25, and it is awesome. Thanks, guys, for the great job. Everything from estimate to install was easy, and the crew was polite and respectful. Great price and great job. Highly recommend Air Serv.

Response from Owner

Thank you for your recommendation, Alan! We're proud to have Saul on the team and we're delighted his expertise and informative service were valuable to you. It's our pleasure to keep you feeling comfortable in your home! Billy Bullard, Owner, Aire Serv of Rowan County

McKenzi Ellis
McKenzi Ellis via Google

Since moving into our first home in March 2023, Aire Serv has been our #1 go to for all of our HVAC needs. Trust me, if our knew anything about our Frankenstein house that was built in 50’s, you’d know we have had an ABUNDANCE of issues. When it comes to HVAC, they have always come through. They always schedule us ASAP, we’ve had the best experience with their technicians (especially Josh P.), I’ve never felt like they have tried to price gauge, and they always make sure you understand all of your options and are fully informed before agreeing to follow through with their services. I HIGHLY recommend Aire Serv to anyone thinking about giving them a call!

Response from Owner

Thank you for your thoughtful recommendation, Mckenzi! We're proud to be your go-to call for all of the HVAC needs of your unique home. We'll be sure to share your kind words with Josh and the team. It's our pleasure to provide reliable and transparent service and make sure you fully understand all the work being done in your home. You can breathe easy knowing Aire Serv is always just a phone call away! Billy Bullard, Owner, Aire Serv of Rowan County

Janice Gobble
Janice Gobble via Google

The technician was prompt ,caring and knowledgeable

Response from Owner

We’re glad to hear our technician was prompt, caring, and knowledgeable, Janice! Providing thoughtful and efficient HVAC service is what we aim for. Thanks for choosing Aire Serv! Billy Bullard, Owner, Aire Serv of Rowan County

Total number of 5 star reviews :814

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