4.8/5

207 Ratings

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Customer Reviews

Kathy Griggs
Kathy Griggs via Facebook

Excellent service!! Called in the morning and was here in afternoon! We will not use anyone else!

Ale Avila
Ale Avila via Google

My air conditioner died in the spring, which meant that I had time to shop around and get multiple quotes. I went with Aire Serv because Chris was extremely helpful and and knowledgeable. He explained my options and answered all my questions, and I didn't feel pushed toward any particular option. I ultimately felt comfortable going with a high efficiency inverter heat pump system from Goodman. He was able to start the work earlier than I expected and he finished early. The work looks great (I appreciate Chris adding in the extra surge protection), and I'm enjoying having air conditioning again!

Response from Owner

Hi Ale, We're thrilled to hear about your positive experience with our team, especially with Chris. It's great to know he could provide you with all the information you needed to make a comfortable decision on your new system. We're also pleased to hear that the installation exceeded your expectations and that you're enjoying a cool home once again. If you ever need anything else or have more questions, feel free to reach out. Thanks for choosing Aire Serv of Round Rock!

Greg Winslow
Greg Winslow via Google

As usual Chris was professional and did an amazing job.

Response from Owner

Thanks, Greg! As always, it's a pleasure serving you and your home; we greatly appreciate your review and look forward to keeping you comfortable for years to come!

Kristina Ledesma
Kristina Ledesma via Facebook

Chris and Doña are amazing I've had Chris come out multiple times to service my unit and installed a new unit. They are accommodating flexible and willing to go the extra mile. Will be referring to friends and family!

Kristina Ledesma
Kristina Ledesma via Google

Chris and Doña are amazing I've had Chris come out multiple times to service my unit and installed a new unit. They are accommodating flexible and willing to go the extra mile. Will be referring to my friends and family!

Response from Owner

Hi Kristina, We're thrilled to hear about your amazing experience with Chris and his wife! It's always our goal to provide top-notch service, and knowing that you'd choose us again really means a lot. If there's anything else we can do for you, just let us know. Looking forward to the next time!

Brian Probus
Brian Probus via Google

After our Pioneer mini split malfunctioned, Chris came out and diagnosed the issue, quoted the labor to replace, and eventually returned to install the replacement unit. He did an excellent and thorough job and was extremely honest and transparent with every step of the process. Couldn't ask for a better experience and his price was competitive and affordable. Will definetely be using Chris and Aire Serv when the system needs service again.

Response from Owner

Hi Brian, We're thrilled to hear about your positive experience with Chris! It's great to know he could provide you with a thorough and transparent service. We aim to offer competitive and affordable pricing, so it’s wonderful to see that reflected in your experience. We look forward to being there for any future needs you might have with your system. Thanks for choosing Aire Serv of Round Rock!

Leonard Blumberg
Leonard Blumberg via Google

They were prompt , professional, and communicative; gave a better quote than the competition; talked me through the new heat pump system they installed for me; and left plenty of manuals & documentation behind for subsequent maintenance folks. Can't really come up with a criticism of the experience or service

Response from Owner

Hi Leonard, We're thrilled to hear that you had such a positive experience with our team! It's great to know that you appreciated our promptness, professionalism, and the communication throughout the process. We always strive to offer competitive quotes and ensure our customers are well-informed about their new systems. Feel free to reach out if you have any questions in the future or need additional assistance. Thanks for choosing Aire Serv of Round Rock!

Chrissy Anderson
Chrissy Anderson via Google

Great experience with them, they installed a bathroom vent in my house that for some reason didn’t have any. Hardly anyone even offers this service, they did a great job and we are very happy.

Response from Owner

Hi Chrissy, We're thrilled to hear that you're happy with the bathroom vent installation! It's great to know that we could help with a service that's not always easy to find. Thank you for choosing Aire Serv of Round Rock, and don't hesitate to reach out if you need anything else in the future. Enjoy the improved ventilation!

Austin Young
Austin Young via Google

Last fall we had contacted Air Serv to inspect and replace our air ducts and plenum on our HVAC system as well as blow in insulation into our attic. Chris was thorough and honest with his work and his prices are fair compared to other quotes I had gotten from other companies in the area. I highly recommend Air Serv for any HVAC work you may need.

Response from Owner

Hi Austin, We're really glad to hear that you had a positive experience with us last fall! It's awesome that Chris could provide the thorough and honest service you deserve. Ensuring our pricing is fair while delivering top-notch work is super important to us, so your feedback means a lot. If you ever need any more heating or cooling help or just have some questions, don't hesitate to reach out. We're here for you!

Laura Gattarello
Laura Gattarello via Facebook

Excellent service! Came out at 10pm on a Friday and got our mini split, that was installed improperly by someone else, up and running! Will def use again :)

Response from Owner

We appreciate the opportunity to serve you!

thomas gattarello
thomas gattarello via Google

Absolutely will use again. Came out at 10pm on a Friday and got our mini split, that was improperly installed by someone else, up and running! Will use Aire Serv from here on out!

Response from Owner

Hi Thomas! We're thrilled to hear that we could get your mini-split up and running, especially on a late Friday night. It means a lot to us that you plan to use Aire Serv for your future needs. If you ever need anything, we're just around the corner and ready to help. Take care!

Michael Krueger
Michael Krueger via Google

I was referred to Aire Serv of Round Rock and I am really glad I was. The service and professionalism was outstanding. I had an issue with my mini-split and at first I had a different company come out -- they couldn't find the leak and gave me a massive estimate. So I needed to get a second opinion. That's when Chris from Aire Serv came to my house just a couple hours after I called. He found the leak right away, and got my mini-split back up and running at a fair price. I was 100% satisfied and totally recommend them!

Response from Owner

Hi Michael, We're thrilled to hear that Chris was able to help out with your mini-split issue so promptly! We know how frustrating it can be when things aren’t working as they should, and we're glad we could offer a solution at a fair price. We appreciate you giving us a chance after that initial estimate and are super happy to have met your expectations. If you need anything else in the future, don’t hesitate to give us a shout!

Mary Stonaker
Mary Stonaker via Google

I highly recommend working with Aire Serv. Starting with Dona on the phone who kindly and calmly helped me troubleshoot heating issues and set up an appointment that was convenient for my family. Then, we received a note that they were on their way, and Chris and Zion arrived on time. During the appointment, Chris was extremely knowledgeable and efficient in evaluating our HVAC system after our heat pump stopped working. He provided a detailed breakdown estimate and helped me understand each part of the estimate including how to plan for the expenses rather than needing to fix anything today. It turned out we can keep using our gas furnace now instead of needing to replace the old heat pump now. He provided the information with zero sales pressure and educated me on much more about our system than the part that was broken. It was a phenomenal experience as new homeowners navigating through old systems with Chris and Aire Serv. We’ve found our local HVAC experts with Aire Serv, and plan to work with them for multiple future projects in the house!

Response from Owner

Hi Mary, we greatly appreciate your review and recommendation! We're thrilled to hear about your experience with Aire Serv! Dona, Chris, and Zion are truly dedicated to making things as smooth and informative as possible for our customers, and we're glad they could assist you so effectively. It's wonderful to know you've found peace of mind with us, and we're excited to serve you and your home on future projects to keep your home comfortable year-round.

Ruben Rivera
Ruben Rivera via Google

Response from Owner

Hello Erik, Thank you so much for the fantastic 5-star review! 🌟 We're thrilled to hear that you had a great experience with Aire Serv of Round Rock.

David
David via Google

It was a Saturday during the Longhorn game, but they came right out. Honest and fair. A++

Response from Owner

Hey David, We're thrilled we could help you out, especially on a Longhorn game day! Prioritizing our customers and providing honest service is what we're all about. If you ever need assistance again, you know where to find us.

Sandra Harvey
Sandra Harvey via Google

Service was great! Everyone was pleasant and so knowledgeable. They gave great advice and had excellent follow through.

Response from Owner

Hi Sandra, We're thrilled to hear that you had such a positive experience with us! It's awesome to know our team made a great impression with their knowledge and follow-up. If you ever have more questions or need assistance, just give us a shout. We're here to help!

Zack Ginsburge
Zack Ginsburge via Google

Chris and his team are great! They came out same day and fixed my issues and were honest about what the issues were!

Response from Owner

Hi Zach, Thank you so much for your review! We truly value feedback from our customers. We're thrilled to hear our team was professional and transparent while servicing your home, ensuring you felt informed and comfortable throughout the process. Your kind words mean a lot to us! If there's anything else you need, don’t hesitate to reach out.

Joe Isbell
Joe Isbell via Google

Chris and his crew were great. They got the new unit installed and it works as fantastic.

Response from Owner

Hi Joe, we love to hear your new A/C unit was successfully installed and running perfectly. Thank you so much for leaving us a positive review! We hope to serve you again should you have any other heating or cooling needs!

Val Duarte
Val Duarte via Google

Response from Owner

Thank you so much, Val, for taking the time to review us! Your feedback means a lot!

D
D via Google

Very friendly and explained everything. Quick response and fixed my ac issue.

Response from Owner

We are truly grateful for your review! We are thrilled to hear the process went smoothly, and our service technician was professional and efficient in fixing your AC. Thank you again for leaving a review and we hope to serve you again in the future!

Total number of 5 star reviews :196

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