Customer Reviews for Our HVAC Services in East Bay & Tri-Valley, CA

We wanted to update our furnaces for our two-unit building. Sam and his crew from Aire Serv did a really nice job with everything. We both converted over to a dual-fuel heat pump system and replaced all the old ductwork. Sam was always responsive to our questions and ran a team of solid, smart, and friendly folks. While i don't anticipate needing them to come back any time soon, we would absolutely work with them again. My photos don't do their work justice.

Our furnace quit mid-December. We called Aire Serv, the next day Ken was here, did a thorough check, and determined that it needed to be replaced (it was the original 1965 unit. The furnace needed to be ordered with not quite a week turnaround. An appointment was scheduled, they arrived on time with a fabulous crew of installers and Ken as the foreman. As the furnace was removed they discovered that our AC was about to spring a refrigerant leak !!! Yikes !!! Ken was able to send a crewman to their local shop and bring a complete new AC system 🙌. By the end of the day we had a complete new HVAC system that is quieter than the last one, more energy efficient, easier to adjust thermostat, easier to change filter, and ABSOLUTELY no mess ! Ken and company worked with us on paying for it all without any additional fees (we're both seniors and retired). We don't want to be buying another HVAC system any time soon, but we would certainly use Aire Serv again. They are highly recommended by us ! Thank You Ken and Aire Serv 👍

Aire Serv of Pleasanton did an excellent job installing our heat pump. We had talked to other companies before choosing Aire Serv, and it was Sam Hakimi at Aire Serv who made the difference. He’s extremely knowledgeable, very thorough and oversaw the project from start to finish to make sure it was done right. He also made adjustments to correct the problems we had with our prior HVAC system, like some rooms being too hot or cold. The whole Aire Serv team was great and we’re very happy with our new heat pump.

Came out, assessed what we needed. Provided a great quote and did the work on time and without any issues. Now our tenants have heating and cooling again. Thank you for taking care of business without fuss, reliable and in a courteous manner. we need more vendor like AireServe.

Sam Hakimi and his team at Aire Serv are the most professional, fair, and honest people who anyone would be lucky to do business with. My family and I was having to live without cool air for about 4 weeks, because our A/C went out and I was in a bind worried about the cost of repair vs. the cost of having to buy a new unit. I had an HVAC company, Service Champions, come out and they were rude and dismissive. It also felt like more of a sales pitch to make me buy something vs. helping me understand my options. Aire Serv came out and immediately Sam made me feel at ease. He openly and with full transparency discussed my options and although it was a major purchase, he and his team showed me a lot of understanding and patience! They made this into a situation where if I had to make a big purchase, I knew I was making the right decision with them. Now, there’s no other company I will do business with. Because of their loyalty and professionalism, they will always have my business! Thanks Sam and Aire Serve!

Very professional, very responsive, got the job done fast, absolutely reliable and I believe their prices for the service is also reasonable. I highly recommend them.