4.9/5

403 Ratings

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Customer Reviews

Mike Norwood
Mike Norwood via Google

Lance Petty did a great job, quick and easy

Shiv and Sreelekshmi Prasad
Shiv and Sreelekshmi Prasad via Google

Response from Owner

Thank you so much for taking the time to leave a review of AireServ of Palatine. We are so happy to get your heat back going with your new furnace install in Barrington IL. Thank you very much

Dina Skinner
Dina Skinner via Google

Very responsive!

Response from Owner

Thank you Dina for your review of AireServ of Palatine and our team. We are very happy to get the heat back working for your home in Arlington Hights IL.

Maria Meran
Maria Meran via Google

Nick was great and helped us a lot! Such a nice person!

Response from Owner

Thank you Maria for your feedback of AireServ and Nick. I will pass this along to our whole team. AireServ is so happy to help with your new furnace install in Arlington Hights IL.

Kate Diehl
Kate Diehl via Google

Really great experience from start to finish. Friendly communication, talked us through our options, and got the work done quickly. Much appreciated!

Response from Owner

Thank you Kate for your review of AireServ of Palatine. We are so happy to do your new furnace install for your home in Mt Prospect IL.

Mike Fox
Mike Fox via Google

Response from Owner

Thank you Mr. Fox for your 5 star review of AireServ of Palatine. Thank you for trusting AireServ with your homes full HVAC system install in Palatine IL.

Elizabeth Ang
Elizabeth Ang via Google

I found Aire Serve through my home warranty last summer and I liked their service for my ac that I had them come back for my furnace and my old furnace decided to go out on me. Aire serve did their best to help me out. It was frustrating for a few days just figuring out what was really wrong. I had the chimney people come etc. When it came to ordering for a replacement part, Nick came on the phone and I ordered the part that was needed but he recommended for a possible new furnace for the price I was spending on the part. He helped me out with pricing and going through my warranty. I asked for an update and I received it during the installation process and asked for a phone call and I received it. I will continue to use Aire Serve. Thanks!

Response from Owner

Thank you so much Elizabeth for your review of AireServ team! I will be sure to tell everyone from our install crew to our office manager and Nick. We are so happy to help you with you new furnace install in Streamwood IL THANK YOU

Robert Jackson iii
Robert Jackson iii via Google

Lance Petty Outstanding job came back next day with part and got heat working

Response from Owner

Thank you Robert for your feedback of AireServ and Lance. We are super happy to help with restoring your heat at your home in Hawthorn Woods IL.

Cam V
Cam V via Google

Lance Petty did a great job, three heat is back on. Thank you!

Response from Owner

Thank you Cam for your feedback of Lance and AireServ of Palatine. We are verry happy we could help with getting your heat back on for your home in Fox River Grove IL.

Jin Ko
Jin Ko via Google

Aire Serv of Palatine was very helpful and responsive assisting us with our heating issue. They advised us on the type of system we needed and did not try to up-sell. We inquired about a more powerful furnace and told us it was not necessary. Will definitely use them for future issues.

Response from Owner

Thank you Jin for your review of our team. We are so happy to help with your furnace install for your home in Buffalo Grove IL.

JL Myers
JL Myers via Google

Very thorough and professional!

Response from Owner

Thank you J.L for your review of AireServ of Palatine. We try our best to provide the best client service we can.

D Brown
D Brown via Google

Lance Petty always provides expert service.

Response from Owner

Thank you so much for your feedback. AireServ and Lance are so happy we could get your home in Palatine IL back up and running with heat! Thank you

Kristen Ray
Kristen Ray via Google

Lance Petty did a fantastic job getting our heat up and running again. Thank you!

Response from Owner

Thank you Kristen for your review of Lance and AireServ of Palatine. We are so happy we could get your heat up and running at your home in Arlington Hights IL. Thank you

Ellen Lustig
Ellen Lustig via Google

I highly recommend Bryan at Aire Serv as a professional technician. First, he correctly assessed the broken motor in my now defunct furnace. He did a fabulous job of installing a new furnace the following day of ordering it. Bryan is a certified installer of must of the name brand furnaces. He installed a Lennox for me.

Response from Owner

Thank you Ellen for your review of Brayan our installer and AireServ of Palatine. We are so happy to install your new furnace and get your heat back going. Thank you

Gary Linze
Gary Linze via Google

Lance petty was very professional and informative ! Highly recommended!!

Response from Owner

Thank you Gary for your review of AireServ of Palatine and Lance. We try our best to provide the best client service we can. Thank you for becoming a member of AireServ of Palatine for your home in Inverness IL. Thank you

KVeeZee
KVeeZee via Google

Lance Petty. Cordial and timely. Found a problem from prior HVAC company. System is working great now.

Response from Owner

KVeeZee Thank you for letting AIreServ know how happy you are that we could help with getting your heating back going when the temps were 0%.

Jamie Dabetic
Jamie Dabetic via Google

Lance Petty came to fix our furnace and was quick and efficient. We had an old filter and he recommended a replacement.

Response from Owner

Thank you Jamie for your kinds words on AireServ of Palatine and Lance. We are so happy we could help with your heat at your home in Buffalo Grove IL. Thank you

Steve Cohen
Steve Cohen via Google

Response from Owner

Thank you very much for your feedback Steve. AireServ of Palatine was happy to be there in your time of need.

Erik Wetzler
Erik Wetzler via Google

Furnace went out overnight, Air Serve came out right away and had us back up and running right away!

DEBBY GENTRY
DEBBY GENTRY via Google

The AC specialist, Lance Petty, returned to repair heating components. He is as personable as ever, efficiently worked to complete the job. Thank you for your service.

Response from Owner

Thank you so much Debby for the kind words, I will be sure to tell Nathan! We love taking care of our neighbors in Palatine IL.

Total number of 5 star reviews :391

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