4.7/5

1005 Ratings

|

mike carr
mike carr via Google

Dalton was knowledgeable, thorough and very courteous, and not pushy at all.

Cindy Kelesy
Cindy Kelesy via Google

We've been living on borrowed time with our old Lennox furnace. We had service in early Dec 2024 with the cold snap, our furnace was past its life span, and it wasn't keeping up with the set temperature by not kicking in. Craig came out from AireServ and got it going, showed us pictures, etc., recommended in the near future to check on an estimate. We'll, fast forward to Feb, and our furnace is working but not able to keep up once again with the cold. So, out came Francisco and then we thought we would have to wait to get our new one installed......nope, next day service! Axton and Jake were gems! It was a longer installation than usual as the new furnace,Goodman, and gas piping placement were different from the Lennox system. They were kind, courteous and efficient, in other words, they new their business. Even the electrician, wish I could remember his name and company, they used was excellent. All did a great job with clean up following. I can't say thank you enough!!!

Response from Owner

Cindy - thank you for leaving Aire Serv of Omaha a review. We appreciate you taking the time to share your story with us! If you run into any heating or air conditioning issues in the future, we will be here for you.

Greg Swinarski
Greg Swinarski via Google

I had to replace my furnace so I was apprehensive about meeting with the Comfort Advisor. Just a few hours after my Technician Dalton gave me the news I needed to look into a new furnace I met with Francisco who immediately set me at ease he was not going to leave me feeling I’m being taken advantage of. Francisco actually worked with me to meet my needs. Even better Francisco went out of his way to help me with technical issues with my smart thermostat. I highly recommend Aire Serv

Response from Owner

Hi there Greg. It’s amazing to hear that your experience with Francisco was great! He truly is the best. We always prioritize our customers to ensure you're comfortable and well-informed every step of the way. We strive to go above and beyond in serving you and your home, so we're thrilled to know that your experience reflected that. We greatly appreciate your review and look forward to serving you for years to come!

Ruth Wininger
Ruth Wininger via Google

The technician Dalton was very informative and and knowledgeable. Very helpful.

Response from Owner

Ruth - thank you for choosing to work with Aire Serv of Omaha. We'll be here next time you need heating or cooling services!

Damodar
Damodar via Google

Response from Owner

We are so grateful that you time out of your day to leave us a review! We are thrilled you were satisfied with our services and hope to serve you and your home again in the future!

Angela Carnazzo
Angela Carnazzo via Google

Wonderful service! Couldn’t be happier!

Response from Owner

Hi Angela, We're thrilled to hear that you're so happy with our service! It's always our goal to provide top-notch assistance to our customers, and your feedback truly brightens our day. If you ever need anything else or have any questions, feel free to reach out.

Alan Shuler
Alan Shuler via Facebook

Carl Schumacher is very knowledgeable and a genuinely nice guy!

Connor Phipps
Connor Phipps via Google

Response from Owner

Hi Connor, Thank you so much for the fantastic 5-star review! We're thrilled that you had a great experience with us at Aire Serv of Omaha. If you ever need anything in the future, don't hesitate to reach out.

Julie Peck
Julie Peck via Google

Dalton is always efficient and thorough in checks of furnace and AC. Explains anything needed for efficiency.

Sara Neaves
Sara Neaves via Google

Craig was awesome! He walked me through everything, gave me all my options, and had us back to warm in no time!

Response from Owner

Hi Sara, We're thrilled to hear about your positive experience with Craig! It's great to know he was able to get things back to warm and cozy for you while providing clear and helpful options. We'll make sure to pass along the kudos to Craig. If you need anything else, feel free to reach out!

Paula Wiemer-Trant
Paula Wiemer-Trant via Google

Response from Owner

Hi Paula, Thank you so much for taking the time to leave us a review! We loved serving you and your home. Don't hesitate to call us again should you need anything else!

Greg Brockwell
Greg Brockwell via Google

On time, friendly and professional service for air and furnace upkeep and maintenance. I would recommend to anyone looking for these services

Response from Owner

Hi Greg, We're thrilled to hear that you had a great experience with our team! It means a lot to us that you found our service to be on time, friendly, and professional. Your recommendation is the highest compliment we could receive. If you need anything in the future, don't hesitate to reach out.

Krisanne Weimer
Krisanne Weimer via Google

I first worked with Craig S. And Aireserv over the summer. Craig came and provided me with a detailed estimate on replacement of my 35+ year old AC, and later completed the installation. He was ny today to service my furnace. My experiences have always been excellent. He is on time for appointments, provides detailed information on the service, offers recommendations with estimates but does not pressure for any purchase, and is very efficient with my time. I would recommend Craig and Aireserv to anyone with heating/air needs

Response from Owner

Hi Krisanne, we absolutely love your review and recommendation! Craig is one of the best, and we are glad your experience with him, both over the summer and yesterday was great. At Aire Serv of Omaha, transparent communication, punctuality, and professionalism are what we pride ourselves in when working with you or any other customer. Thank you again for your review, and we look forward to the next time we come out to serve you and your home!

Adam Becker
Adam Becker via Google

Craig not only fixed the root issue plaguing my heat pump, but taught me, as a new homeowner, several things about the operation of them.

Response from Owner

Hi Adam, We are so grateful for your 5-star review! We are ecstatic that Craig was able to fix your heat pump and taught you how to operate it as well! We strive to be as transparent as possible, and glad Craig provided that friendly, open communication. Thank you again for the review and we hope to serve you again in the future!

Chris Dauel
Chris Dauel via Google

Great service, Craig was very friendly, capable, and got the job done within an hour. Would recommend air serv to anyone needing their HVAC serviced or fixed!

Response from Owner

Hi Chris, Thank you so much for the 5-star review and recommendation! We pride ourselves on providing welcoming and professional service to all of our customers, so we are thrilled you experienced just that. We hope to serve you and your home again should you have any other heating or cooling needs!

Treazure T
Treazure T via Google

Fast and efficient! They were able to get me scheduled the same day with issues resolved.

Response from Owner

We greatly appreciate you taking the time to leave us a fantastic review! We are thrilled to hear everything went smoothly, as we pride ourselves in efficient, punctual service so we can get your home back to being as comfortable as can be! We look forward to serving you and your home again in the future!

Elizabeth Huxhold
Elizabeth Huxhold via Google

The tech, Zach, arrived on time and was very courteous and knowledgeable. He had the problem fixed quickly and everything seems to be working fine now. My interaction with the office staff was great. Very friendly and helpful and received a call notifying me that the tech was on his way. Couldn't be more satisfied with Aire Serv. So happy my home warranty company uses them.

Response from Owner

Hi Elizabeth, We appreciate the wonderful review! We are delighted to hear Zach was professional and punctual and that your overall experience with him and our staff was great! We couldn't be more happy serving you, Elizabeth, and look forward to doing so again whenever you have other heating or cooling needs!

Gary Kiser
Gary Kiser via Google

Dalton was very professional explained the problem, got parts right away and fixed the problem within the day. Melissa called and kept us up to date from the time I filed the claim until the job was done.

Response from Owner

Hi Gary, thank you so much for your review! Glad you were satisfied with your experience both with Dalton and Melissa. We pride ourselves in being friendly and transparent in our communication, so its nice to hear we provided just that. Should you need heating & cooling services again be sure to call us, we are here for you!

chrisandrobin5
chrisandrobin5 via Google

We have really good service! Dalton explained the problem and offered solution all while working with our warranty company. He was very polite too.

Response from Owner

We're delighted to hear about your positive experience with Dalton! It's great to know he provided clear explanations and worked seamlessly with your warranty company. We always aim to deliver excellent service with a friendly approach. If you need anything else, feel free to reach out. Thanks for choosing Aire Serv of Omaha!

Timothy Kelly
Timothy Kelly via Google

Craig was very professional and very thorough. He did a great job getting our furnace working properly again. Sincerely, Tim Kelly

Response from Owner

Hi Tim, We're really happy to hear that Craig was able to get your furnace back in action! Our team takes pride in being thorough and professional, and it's great to see that reflected in your experience. If you ever need anything else, just give us a shout!

Total number of 5 star reviews :900

Let Us Call You

*Required

We're sorry. We don't currently provide service to

By checking this box, I agree to opt in to receive automated SMS and/or MMS messages from Aire Serv, a Neighborly company, and its franchisees to the provided mobile number(s). Message & data rates may apply. View Terms and Privacy Policy. Reply STOP to opt out of future messages.

By entering your email address, you agree to receive emails about services, updates or promotions, and you agree to the Terms and Privacy Policy. You may unsubscribe at any time.