Newark HVAC Customer Reviews

Good efficient and friendly service

I was kept notified of my appointment, a picture was sent of my service provider and he arrived on time. Juan fixed what he could and explained all options to me. I would recommend Aire Serv to anyone for their diligence and professionalism.

Friendly knowledgeable service. Dispite the news that I need to replace my system I had full confidence the service/repair gentleman was giving me the right advice. Thank you

First, I have to apologize for taking so long to get this out. None the less,_ I wanted to be sure I got to thank Aire Serv for quickly responding to our request for a cost estimate to have our 20+ heating unit replaced which went out right at the start of this winter's cold spell. With the assistance of Sylinea, who patiently explained the Aire Serv process, I was able to quickly get on the schedule. Dave, the estimator, come out, checked out the unit and provided me with a detailed, and very easy to understand proposal, which included cost, when the unit could be replaced and how long that would take. A little over 3 days later Chris, Bill, Doug and James came in, disconnected the old unit and they were able to install the new unit, have ut up and running same day! I want to sincerely say thank you to Aire Serv, their customer support staff and the HVAC technicians for providing me and my family extremely professional, first class and quality customer service! 20 days later the new unit is running without missing a beat. Thank you! Very respectfully, and a new fan...Thank you! Terry

ANDRE MONTERO DONE EXCELLENT JOB, AND HE HAVE AWESOME CUSTOMER SKILL. HE ARRIVED ON SCHEDULE, HAD HIS FEET COVERED. I WOULD RECOMMEND Y'ALL SERVICE TO A FAMILY AND FRIEND. 5⭐️

The whole process went well. Keith and Andrew, who installed the boiler were courteous, efficient and very neat in their work.

I had a great experience with their service! I called on Monday about a leaking water heater and a broken heater, and they were able to install a new one the very next day. The technicians were friendly, efficient, and got the job done quickly. I highly recommend them—great service, fast response, and a great reason to support a local business!

Andre Montero is an ace and always does an amazing job servicing my oil boiler. Takes his time and explains everything. I highly recommend Aire Serv because of his excellent service.

Andre was very professional and took the time to explain the issues with my furnace. He went the extra length which was appreciated.

Technician was respectful, knowledgeable and thorough.

Clay was incredible!! I can’t say enough positive things about his knowledge, his demeanor, and professionalism. He was wonderful to work with and could answer all of my questions and even found issues with our existing system that we were completely unaware of. Highly recommend him and Aire Serv!

Joe J. came out and did a fabulous job. He explained everything to me. I am very pleased with his professionalism.

I had a great experience with Air Serve Heating and Air Conditioning. Joe, the technician, was professional, knowledgeable, and efficient! He quickly diagnosed the issue with my system and had it up and running in no time. Joe also took the time to explain everything clearly and provided helpful maintenance tips. The owner, Sarah, was amazing and very accommodating, ensuring that everything went smoothly from start to finish. I highly recommend Air Serve for anyone in need of heating or cooling services! Thanks, Joe!!

Awesome job! Great customer service!💥

On time, professional, and trustworthy. Always a good experience.

Zach, the service technician was extremely thorough and professional. He appeared to be a happy and valued employee. Nick, the sales representative confirmed that the company values its employees. I believe this is a priority for any company since it helps retain quality employees which in turn leads to success for all!