Newark HVAC Customer Reviews

Technician was great, kind and informative. They came out immediately. Price a little high for me, but i might just be being cheap idk

This company has options and will work for you. Very informative and I have been using them for years. Probably one of the best in the nation!

All of the technicians who were involved with the installation of our new heater/AC and removal of our oil tank were professional, personable and experts in their individual fields. Would highly recommend AireServ.

We recently had our free 6 month visit for our new attic natural gas/electric furnace and AC unit. We were very happy with the technician! He was on time, polite and very informative. He explained thoroughly each step of his visit, with photos of the inside ductwork which was definitely in need of a good professional cleaning ! He installed a new filter and gave us tips to help us avoid costly service calls.

Very helpful and polite service agent. Helping us work on a warranty claim.

Josh did an amazing job. He answered all my questions thoroughly and gave me great insight on my issues. He worked efficiently and was very professional.

My wife and I just had an interesting meeting with the Aire Serv service technician. He was informative, knowledgeable and friendly. We just signed on for a maintenance plan. It feels good to have that peace of mind to know our hvac is being properly looked after. Thanks Aire Serv.

Will was very polite and informative. Hope to have him back again.

3/4/2025 MOVING ON: Have now moved on to a Technician & again have spoken with the nicest, (young), lady through several phone conversations. These conversations certainly made it easy for us to pick Aire Serv of Newark DE to do business with. Again, A+ Thank you to this Co. for the hiring of such a professional team & for meeting our expatiations! IMPORTANT: Let me add: This young lady, EVERY TIME, called us back within the amount of time she said she would - REFRESHING!! FIRST THING: He arrived exactly at time of appointment, EXTRA POINTS : He called to let us know he was on his way! IMPORTANT TO YOUR CO.: Agent that came to our house to see what we wanted & why was so helpful, didn't rush us, was very professional, polite, respectful to us, to our house. Strongly feel your Co. needs to have this gentleman train other's. A+ to him, A+ to Co. for hiring him. Wish I could remember his name! He certainly gives your Co. a good reptation & caring for opening the door to continue on. NO, we're not related to him or knew him before appointment.

Again, my service technician was very knowledgeable and cordial and did a great job.

We've had several techs throughout the years. They have all been friendly, very knowledgeable, and willing to field the many questions from myself, my dad and my husband. We never feel pressured to buy. When something needs to be fixed, we've compared prices and options and go back to Air Serv because they have reasonable pricing with great service.

I have not had the equipment installed yet, but I can say that all of my questions were answered and the staff was very friendly. I was able to get an appointment for my quote on the weekend so I did not have to miss work.

Joe J. was an excellent tech today. Thorough and knowledgeable. Diagnosed the issues with my equipment and laid out the resolutions. Answered all my questions.

Entire process from quote -> questions -> purchase -> installation went smoothly with no issues. We were notified at our last maintenance that it was time to think about purchasing a new HVAC system since ours was quite old. We received several quotes from a few companies. While Aire Serv was not the cheapest quote we received, my husband and I thought it was the best fit for us. William handled our quote and answered all questions we had. My husband really appreciated that he had "a plan in mind" when he sat down at our table with us to discuss our options so we ended up purchasing a Lennox furnace and AC from them. Then Doug and his team came the next week to handle the installation which went extremely smoothly. All three installers were polite, respectful of the house, and worked as quietly as possible while we worked from home that day. When they finished, Doug reviewed everything that was done with us and made sure we were satisfied before they left. Overall a great experience and looking forward to working with them in the coming years to keep our new HVAC system working smoothly.

Excellent service! I really enjoyed working with them, top notch service and very responsive company! I had HVAC unit replaced plus water heater, the crew was knowledgeable and friendly, treated my house with respect and care. They made the process of replacing major house systems easy and clean! From the very first person I spoke to the last person worked on my house nothing but amazing service!

Reasonable price. Speedy and friendly service. Good quality.

Outstanding! Bryson did an excellent/clean job installing our new media filter, uv, and Air oxidizer! He was extremely patient showing me how everything works!