4.9/5

2622 Ratings

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What People Are Saying About Aire Serv of Newark DE

Brandon Smith
Brandon Smith via Google

Technician was great, kind and informative. They came out immediately. Price a little high for me, but i might just be being cheap idk

Jonathon Nagyiski
Jonathon Nagyiski via Google

This company has options and will work for you. Very informative and I have been using them for years. Probably one of the best in the nation!

Susan Copeland
Susan Copeland via Google

All of the technicians who were involved with the installation of our new heater/AC and removal of our oil tank were professional, personable and experts in their individual fields. Would highly recommend AireServ.

Don Martin
Don Martin via Google

We recently had our free 6 month visit for our new attic natural gas/electric furnace and AC unit. We were very happy with the technician! He was on time, polite and very informative. He explained thoroughly each step of his visit, with photos of the inside ductwork which was definitely in need of a good professional cleaning ! He installed a new filter and gave us tips to help us avoid costly service calls.

Eileen Zaccagni
Eileen Zaccagni via Google

Very helpful and polite service agent. Helping us work on a warranty claim.

Amit Sen
Amit Sen via Google

Josh did an amazing job. He answered all my questions thoroughly and gave me great insight on my issues. He worked efficiently and was very professional.

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ShAddo Zer0ne
ShAddo Zer0ne via Google

My wife and I just had an interesting meeting with the Aire Serv service technician. He was informative, knowledgeable and friendly. We just signed on for a maintenance plan. It feels good to have that peace of mind to know our hvac is being properly looked after. Thanks Aire Serv.

Judy Bair
Judy Bair via Google

Will was very polite and informative. Hope to have him back again.

Judith Gibbs
Judith Gibbs via Google

3/4/2025 MOVING ON: Have now moved on to a Technician & again have spoken with the nicest, (young), lady through several phone conversations. These conversations certainly made it easy for us to pick Aire Serv of Newark DE to do business with. Again, A+ Thank you to this Co. for the hiring of such a professional team & for meeting our expatiations! IMPORTANT: Let me add: This young lady, EVERY TIME, called us back within the amount of time she said she would - REFRESHING!! FIRST THING: He arrived exactly at time of appointment, EXTRA POINTS : He called to let us know he was on his way! IMPORTANT TO YOUR CO.: Agent that came to our house to see what we wanted & why was so helpful, didn't rush us, was very professional, polite, respectful to us, to our house. Strongly feel your Co. needs to have this gentleman train other's. A+ to him, A+ to Co. for hiring him. Wish I could remember his name! He certainly gives your Co. a good reptation & caring for opening the door to continue on. NO, we're not related to him or knew him before appointment.

Response from Owner

Judith, thank you for sharing your feedback! It's our pleasure to communicate with you every step of the way so you know when we'll arrive to help you with your heating and cooling concerns. We're grateful that our service professional provided superior service and respected your home. It's wonderful that his kind demeanor really stood out to you and made a positive impression! We're proud to be a heating and cooling company you can count on, and we hope to help you again should the need arise! The Aire Serv Team

Frank Bines
Frank Bines via Google

Again, my service technician was very knowledgeable and cordial and did a great job.

Response from Owner

Thank you for your feedback, Frank! We'll be sure to pass your appreciation along to your service professional. It was our pleasure to serve your HVAC needs! The Aire Serv Team

Nitin Amin
Nitin Amin via Google

Monaca Mcnall
Monaca Mcnall via Google

We've had several techs throughout the years. They have all been friendly, very knowledgeable, and willing to field the many questions from myself, my dad and my husband. We never feel pressured to buy. When something needs to be fixed, we've compared prices and options and go back to Air Serv because they have reasonable pricing with great service.

Response from Owner

We’re so glad to hear that our team has consistently provided friendly, knowledgeable service over the years, Monaca! We always aim to make sure you feel comfortable and informed without any pressure. Thank you for trusting Aire Serv for your HVAC needs and for recognizing our reasonable pricing and great service. The Aire Serv Team

Ann Marie Savini
Ann Marie Savini via Google

I have not had the equipment installed yet, but I can say that all of my questions were answered and the staff was very friendly. I was able to get an appointment for my quote on the weekend so I did not have to miss work.

Response from Owner

Ann Marie, we’re glad to hear your questions were answered and that you had a positive experience with our team! We’re happy we could accommodate your schedule and make the process easier. Thanks for choosing Aire Serv. We look forward to assisting you with your HVAC installation! The Aire Serv Team

Don Harmer
Don Harmer via Google

Joe J. was an excellent tech today. Thorough and knowledgeable. Diagnosed the issues with my equipment and laid out the resolutions. Answered all my questions.

Response from Owner

Thank you for your review, Don! We're glad to hear that Joe's thorough service and expertise helped you find a solution that fit your needs. You can breathe easy knowing Aire Serv is always just a phone call away! The Aire Serv Team

Cody
Cody via Google

Entire process from quote -> questions -> purchase -> installation went smoothly with no issues. We were notified at our last maintenance that it was time to think about purchasing a new HVAC system since ours was quite old. We received several quotes from a few companies. While Aire Serv was not the cheapest quote we received, my husband and I thought it was the best fit for us. William handled our quote and answered all questions we had. My husband really appreciated that he had "a plan in mind" when he sat down at our table with us to discuss our options so we ended up purchasing a Lennox furnace and AC from them. Then Doug and his team came the next week to handle the installation which went extremely smoothly. All three installers were polite, respectful of the house, and worked as quietly as possible while we worked from home that day. When they finished, Doug reviewed everything that was done with us and made sure we were satisfied before they left. Overall a great experience and looking forward to working with them in the coming years to keep our new HVAC system working smoothly.

Response from Owner

We're delighted we could earn your trust in our HVAC services, Cody! It was such a pleasure to help you choose the right furnace and A/C unit for your home, and we're glad that William's expertise helped make the decision easy. Doug and the rest of the installation team will be happy to hear you were satisfied with their respectful and efficient service. Thank you for taking the time to share your review. We're looking forward to helping you get the most out of your new units! The Aire Serv Team

Marina Nesterova
Marina Nesterova via Google

Excellent service! I really enjoyed working with them, top notch service and very responsive company! I had HVAC unit replaced plus water heater, the crew was knowledgeable and friendly, treated my house with respect and care. They made the process of replacing major house systems easy and clean! From the very first person I spoke to the last person worked on my house nothing but amazing service!

Response from Owner

Thank you for your review, Marina! We're glad we could make the installation of your new HVAC unit and water heater seamless from start to finish. Our goal is to help you feel comfortable in your home, and we're delighted our clean service and expertise stood out to you. You can breathe easy knowing Aire Serv is just a phone call away for any of your future heating and cooling needs! The Aire Serv Team

Cliff Tang
Cliff Tang via Google

Reasonable price. Speedy and friendly service. Good quality.

Response from Owner

We appreciate you taking the time to share your review, Cliff! It was such a pleasure to assist you with your HVAC needs, and we're glad our efficient service and expertise stood out to you. Thank you for your feedback! The Aire Serv Team

Jessica Reyes (Jess)
Jessica Reyes (Jess) via Google

Outstanding! Bryson did an excellent/clean job installing our new media filter, uv, and Air oxidizer! He was extremely patient showing me how everything works!

Response from Owner

Thank you for your review, Jessica! We're glad Bryson could make the installation of your new air purification system seamless from start to finish. We want you to breathe easy in your home, and it's fantastic that his informative service brought you peace of mind! The Aire Serv Team

Daniel Berkowitz
Daniel Berkowitz via Google

Response from Owner

Thank you for sharing your perfect rating of our HVAC services, Daniel! If you need us in the future, don't hesitate to call. The Aire Serv Team

Total number of 5 star reviews :2512

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