4.9/5

51 Ratings

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Customer Reviews

Elaine Rifkin
Elaine Rifkin via Google

Thomas Bryk
Thomas Bryk via Google

Luis Irizarry
Luis Irizarry via Google

Julien Nieves
Julien Nieves via Google

Suzanne O'Cheskey
Suzanne O'Cheskey via Google

David was prompt, efficient and professional. I'm extremely satisfied with AireServ; I've been a customer for almost 20 years.

Sandy Ricitelli
Sandy Ricitelli via Google

Response from Owner

Thank you, Sandy! You can breathe easy knowing Aire Serv is always just a phone call away! The Aire Serv Team

Daphne Harvey
Daphne Harvey via Google

Consistency, that’s what I like, especially when it’s good. Arranging the maintenance appointment was quick and painless. Had a reasonable time slot (ie not four hours like many other companies). David, the technician arrived well within the time was polite, explained what he did and what may need to be replaced at the next service and was able to answer questions I had in clear language and without being patronizing. Very satisfied. Thank you again.

Response from Owner

You're welcome, Daphne! We're delighted we could provide a smooth HVAC service from start to finish, and we'll be sure to let David know you appreciated his work to help you feel comfortable in your home. Thank you so much for your review! The Aire Serv Team

Michelle Santos
Michelle Santos via Google

My furnace needed to be replaced. I have lived in my home for 16 yrs and found out my furnace was very old. So when they came to look at it my water and air conditioning were very out dated too. Which I was having some trouble with last summer. They sat with me and explained everything and we ended up replacing all three furnace, hot water heater, and air conditioner. They were very pleasant with answering any questions and had it installed with in 2 days. I am very happy with their service and would highly recommend.

Response from Owner

Thank you for your great rating of our heating and cooling services, Michelle! The Aire Serv Team

Rob Zapp
Rob Zapp via Google

Response from Owner

Rob, thank you for your great rating! Rest assured, and know that Aire Serv is here for you. The Aire Serv Team

Donna Watkins
Donna Watkins via Google

David arrived today to check on my furnace which was not working after an air purification system was installed. I had no heat & questioned whether the new system was actually functioning. He fixed the problem, explained what had happened. I applaud the office for arranging service in one day. Best of all, I wasn’t charged as it was their mistake. I’m sticking with AIRE SERVE because of the service, quality and honesty. Thanks again!

Frank Derita
Frank Derita via Google

Had an emergency. Very quick response and handled the problem very professionally. Highly recommended

Response from Owner

Thank you for recommending us, Frank! It was our pleasure to immediately come out to take care of your emergency situation. We're proud to be a heating and cooling company you can count on. The Aire Serv Team

Kelly Morse
Kelly Morse via Google

Joe was great! He was very polite, courteous, and professional.

Response from Owner

Thanks for your feedback, Kelly! We're so glad Joe provided superior service and earned your satisfaction. We'll be sure to pass your kind comments along. The Aire Serv Team

H Marie
H Marie via Google

Great local company. They are a family run business which is rare now a days. Everyone in the office is helpful and kind and the techs are very knowledgeable

Response from Owner

Thank you for such kind feedback! We love being a heating and cooling company that our community can count on and trust. We can't wait to share your comments with the team! The Aire Serv Team

Jackie Trudell
Jackie Trudell via Google

Aire Serve is a great company to work with. All of their team have always been fantastic, including David, who recently did a routine service on my HVAC system. Their level of communication is spot on, from the pre-appointment scheduling, to the discussions with the service techs. Everything is explained well, and I have never felt pressured to purchase anything.

Response from Owner

Jackie, thank you for your wonderful feedback! We're glad our team's communication is always clear and thorough and that you never feel any pressure from any of our service professionals. It's great that David did a fantastic job servicing your HVAC unit so you can stay comfortable in your home. We'll be sure to pass your comments along to him and our team! The Aire Serv Team

Jean-Paul Garceau
Jean-Paul Garceau via Google

Great company. Their service rep came on Monday. We signed the contract and our new boiler was installed the following Thursday. Tech guys were here on time and did a very good job.

Response from Owner

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our team. We're glad the installation process was smooth and timely, and that our technicians provided excellent service. If you have any questions or need further assistance, don't hesitate to reach out. We appreciate your business!

john robinson
john robinson via Google

Joseph Locke, senior service technician, assessed our issue, clearly explained what was not working, and the solution, and the cost estimate. He quickly completed the repair, and we had heat again. AireServ responded within an hour to our Sunday email request for service, scheduling a visit on Monday. Outstanding responsiveness by all. We are grateful!

Response from Owner

Thank you so much for your kind words and detailed feedback! We’re thrilled to hear that Joe was able to quickly assess and resolve your issue, providing clear explanations throughout the process. At AireServ, we pride ourselves on excellent customer service, and it's wonderful to know that our team’s responsiveness met your expectations. We truly appreciate your trust in us, and we’re glad we could get your heat up and running again. If you ever need further assistance, don’t hesitate to reach out. Thank you again for your support!

Rocco Coluccio
Rocco Coluccio via Google

All of the Aire serv team were great! From the members of the call center, Peter from sales who patiently answered my questions, the install team of Josh, Joe, nick and the rest of the team! My install included a new HVAC system with a heat pump and a combi boiler that supplied my hot water, baseboard, radiant and the heat pump! Not an easy task but the team at Aire Serv made it work! Thank you and God bless all of the team at Aire Serv I’am breathing easier knowing my AC and heating needs have been taken care of!

Response from Owner

Thank you so much for the kind words Rocco! We're thrilled to hear that every member of the Aire Serv team was able to meet your needs and exceed your expectations. We truly appreciate your trust in us and are grateful for the opportunity to serve you. If you ever need anything in the future, don’t hesitate to reach out. Wishing you comfort and peace of mind—thank you and God bless!

Rosemary Dreher
Rosemary Dreher via Google

David was great. Very thorough. Serviced the furnace, installed a new thermostat and explained the programming process. I am a return Aire Serv customer and would recommend their services to anyone.

Response from Owner

Thank you so much for your kind words! We're thrilled to hear that David provided you with excellent service and made sure you were comfortable with the new thermostat. It's always a pleasure to have returning customers like you, and we truly appreciate your recommendation. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing Aire Serv!

Megan Liveten
Megan Liveten via Google

Joe came over and was able to diagnose the problem with our boiler. He did a thorough check on everything to make sure it was running safely and advised what needed to be done to fix it. Aire Serv’s communication from the booking through completion of service was great and I can’t recommend them enough!

Response from Owner

We're happy to hear how helpful Joe was at communicating the issue with your boiler along with the options to repair it, Megan. It's great that he made sure it was running alright so you can stay safe inside of your home. We're glad we could make your experience with us a seamless and positive one and are here for any heating and cooling concerns you have. Thank you for your recommendation! The Aire Serv Team

John Delcore
John Delcore via Google

Work was done in a professional manner and David did an excellent job!

Response from Owner

John, we're glad we could be there to give you the hassle free and effective installation you deserve. The Aire Serv Team

Total number of 5 star reviews :49

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