4.8/5

972 Ratings

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Local Heating & Air Conditioning Repair Company Reviews

Elaine Berry
Elaine Berry via Google

Absolutely wonderful service and personnel. So impressed with quality of service, prompt scheduling, friendly staff and plumbers, seem very professional. R plans Cant say enough good things about this company. I plan to stay with them as long as possible. Great service/ maintenance plans as well!!

Dominique Geers
Dominique Geers via Google

They were kind, wonderful, and very honest and helpful.

Response from Owner

Thanks for the stars, Dominique!

Lynn Campbell
Lynn Campbell via Google

Response from Owner

It's an honor to receive your 5-star review, Lynn! Thank you from our Aire Serv of Muncie team.

Dellatroxell Troxell
Dellatroxell Troxell via Google

Chris was very through.explian everything .&got up &running in no time at all.

Response from Owner

We're glad Chris clearly communicated the scope of work to you, Della, and that he was able to get your unit up and running again for you. We'll be sure to pass your appreciation along. Thank you! The Aire Serv Team

Jonathan Wallace
Jonathan Wallace via Google

Bill did a very good job of researching the cause of the issue, and the estimate was up front so we knew how much it would be before he left.

Response from Owner

Jonathan, we're glad Bill was able to figure out what was going on and share an upfront estimate with you for your budgeting needs. We'll be sure to let him know you appreciate his efforts. Thank you! The Aire Serv Team

Linda Black
Linda Black via Google

Hi Roger. Your crew did a great job for our church. Very efficient and timely. We would recommend your company anytime! Linda Black-Church Clerk

Response from Owner

Thank you for the update! That sounds great. Let us know if you need anything in the meantime!

Douglas Henry
Douglas Henry via Google

Furnace stopped! Called, was very fortunate to get a service technician with in the hour! Tech was very professional, my dogs go to no one, yet they like Ethan instaantly. Most importantly people, they are that good, they don’t even charge for for quotes! So what i paid a few dollars more, that few dollars, only bought me my piece of mind! Knowing if i went the cheap route probably be dead from carbon monoxide poisoning. Thank you very much to the super informative receptionists, to the awesome Tech! I’m glad your page jumped out to me off Google. The picture of my little monkey says thank you she’s not shivering anymore…

Response from Owner

Thank you so much for your thoughtful review! We’re so glad we could get your furnace up and running quickly and that Ethan made such a great impression—even on your pups! 😊 Your peace of mind and safety mean the world to us, and we truly appreciate your trust. We’ll be sure to pass along your kind words to our team. Give your little monkey some extra warmth and cuddles from us—we’re happy she’s cozy again!

Kimberly Voegele
Kimberly Voegele via Google

I have had such great service and the people are so easy to work with. They service my plumbing,heating and air-conditioned all in one.

Response from Owner

Hi, Kimberly. We appreciate the kind words and are glad we could provide you with a positive experience!

Kristi
Kristi via Google

Bill did an amazing job, I really appreciate the work and getting my heat going, plus making sure I knew exactly what was going on with my furnace. Awesome job bro 😊💯

Response from Owner

Thank you so much! We’re glad Bill could get your heat going and keep you informed every step of the way. We’ll be sure to pass along your kind words—he’ll appreciate them! Stay warm! 😊

Nata Lambertson
Nata Lambertson via Google

Drew came last minute on a cold Wednesday night and helped fix my furnace. We had a bad limit switch & he was able to fix it swiftly, reinstating heat to our home!

Response from Owner

Thank you for your kind words! We're so glad Drew could come through for you, especially on a cold night. We appreciate your trust in us and are happy to have restored warmth to your home!

Paulo Garay
Paulo Garay via Google

Excellent service and thrilled they were able to book us same day of our call!

Response from Owner

We’re glad we could provide fast and reliable HVAC service, Paulo! Thanks for choosing Aire Serv for your heating and cooling needs. We’re here whenever you need us! The Aire Serv Team

Leslie Harrison
Leslie Harrison via Google

Kfkind came o tme

Response from Owner

Leslie, we’re glad to hear our team was kind and on time! Providing reliable and friendly HVAC service is always our goal. Thanks for choosing Aire Serv! The Aire Serv Team

Megan Buening
Megan Buening via Google

Bill was our technician today and did a very thorough job! I appreciate the detail he took to ensure everything was checked.

Response from Owner

Thank you for taking the time to share your experience with Bill's service. He's one of the best!

Joe DeHaven
Joe DeHaven via Google

Awesome service

Response from Owner

Your feedback means a lot to our team, Joe! Thank you for the five stars. The Aire Serv Team

Jack Chalfant
Jack Chalfant via Google

Response from Owner

We’re so glad you took the time to leave a rating, Jack. It means a lot to know our work left a positive impression. Thank you for choosing Aire Serv for your heating and cooling needs! The Aire Serv Team

Dennis Trammell
Dennis Trammell via Google

Response from Owner

Dennis, thank you so much for your excellent rating. We appreciate your positive endorsement and support. The Aire Serv Team

Brian Cline
Brian Cline via Google

Saturday, January 18, 2025 Bill McDonald from Aire Serve of Muncie just finished repairing our heating system in our home. Mr. McDonald visited our home last year for a different issue and repaired that as well. Both times, he was extremely professional and very friendly. His work ethic at determining the issue when faced with a non-functioning heating/cooling system is direct and logical. His high level of knowledge in his field along with the welcome ability to explain problems in terms that any homeowner can understand, makes Bill McDonald a fantastic service technician. In the future, if I have a need for a service professional to repair our system, I will definitely ask for him personally. I give Bill McDonald from Aire Serve of Muncie my highest recommendation and am quite confident that you will be pleased as well if he is called upon to solve your heating/cooling mystery. He is an honest human being and can be totally trusted. My wife and I really appreciate you, Bill! Thanks again!

Response from Owner

Thank you for trusting us with your repair, Brian! We're proud to hear that Bill and our team have provided you with excellent service. We're honored to be your trusted HVAC crew, and we'll be sure Bill knows that you and your wife appreciate his help! The Aire Serv Team

Duetta Healey
Duetta Healey via Google

Ethan came to do the routine service at our home. TOP NOTCH job!

Response from Owner

Duetta, thank you for recognizing Ethan's efforts to keep you comfortable in your home! We'll be sure he receives your great feedback. The Aire Serv Team

Yvette Clemens
Yvette Clemens via Google

Great customer service took his time will use him again knows what he is doing thank you

Response from Owner

Yvette, thank you! We're proud to earn your trust and satisfaction in our heating and cooling services. The Aire Serv Team

Phyllis & Charles Dargo
Phyllis & Charles Dargo via Google

Thank you so very much Drew C. Aire Serv repairmen, for fixing our furnace so quick. Getting the part, we needed so quick was a blessing to us. We really like this company for there true service. No pushing salesman. Thank again for your service.

Response from Owner

Getting your furnace fixed quickly and making sure you had the part you needed without any hassle was our goal, Phyllis. We’re glad Drew and the team could get everything taken care of for you. Providing honest service without any pressure is what we’re all about. Thank you for trusting Aire Serv—we appreciate you! The Aire Serv Team

Total number of 5 star reviews :909

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