4.9/5

812 Ratings

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Corey Adleman
Corey Adleman via Google

Response from Owner

Thank you Corey! We are grateful for the stars!!🌟

Dan Thomas
Dan Thomas via Google

We needed to have a furnace replaced and were without heat in February. Aire Serv made sure we had heat by supplying some portable electric heaters to use until they were able to get us a new furnace. They even got us scheduled early due to a an opening that occurred. As our old furnace was 59 years old, some of our duct work did not fit properly with the new furnace. They had custom fittings made in order to make that existing ductwork fit. They also did a great job installing the central air system that we decided to add, as well. The installers were always friendly, polite and very considerate. They were more than willing to explain what was happening. They made every effort to reduce any damage to the floors and cleaned up after their work was done. Aire Serv is a Neighborly Company which is why we called them. We've done business with 2 other Neighborly Companies and have been very pleased with the work and the employees. I would recommend Aire Serv of Mid Michigan to everyone needing heating and air conditioning service.

Response from Owner

Thank you, Danny. We are so happy to work with you and glad we were able to get your furnace replaced quickly, especially since it is so cold. We believe in the values of doing what is right by each of our customers! We work to deliver this type of service every day and glad to hear we are doing what we say we are going to do. We have portable heaters available for use when we are replacing a furnace, as in your case, so we can ensure our customers are warm while we were installing the new system, and we work hard to make sure we leave a home in a condition when we leave that no one would know we were even there. So glad we were able to take care of you in this manor, and know we are here for you for any home comfort needs, including maintenance on your new system to keep it running it tip-top shape!

Tony & Suzanne Duda
Tony & Suzanne Duda via Google

In the past, Aire Serve has performed maintenance on my air conditioner and furnace. They have also recently installed a new furnace and a water heater. I am very happy with both installations. The office staff and the technicians at Aire Serve have always been friendly and professional. I would highly recommend them.

Response from Owner

Thank you so much for your kind words and your trust in Aire Serv! We are thrilled to hear that you are happy with the furnace and water heater installations and our amazing staff. We look forward to serving you again in the future!

Eric Zuber
Eric Zuber via Google

Great work!

Response from Owner

Thank you Eric!!⭐️

Pete Callow
Pete Callow via Google

The service is excellent as always. I would recommend them to anyone.

Response from Owner

Thank you Pete! Your loyalty and kind words are greatly appreciated😊

Patrick Scheetz
Patrick Scheetz via Google

Travis is our usual AC & furnace repair technician for twice yearly checkups; once in the spring for our AC system and cleaning our outside unit which gets covered with cottonwood balls. In the fall, he checks our heating system/ furnace so it will keep on running throughout the Michigan cold winter months. He is very thorough with his checkup. I don't think there is a thing that he misses. For his excellent service, we thank him very much.

Response from Owner

Thank you Patrick for the wonderful review. We will see you in the spring!

Brice Hershiser
Brice Hershiser via Google

I commend the phenomenal job this company does. They truly care for their customers, and I wholeheartedly recommend them to any homeowner in the Lansing area

Response from Owner

Wow! Thank you Brice. We do really care and are so thankful you shared your experience. Your recommendation is greatly appreciated.⭐️

Glenn Behler
Glenn Behler via Google

Nick was very professional and completed the job thoroughly. I especially appreciated his help in getting our Sensi thermostat working with our phones.

Response from Owner

Thank you Glenn. We appreciate your kind words. Love how technology can connect us to our homes: so glad Nick got you connected. 😊

Carlos Libiran
Carlos Libiran via Google

The service was very prompt and professional. Every call was answered live and with great courtesy. This is very refreshing. The technicians were very knowledgeable and took time to listen to my questions and concerns. They also helped me to understand causes and solutions to my problems. Although the repair was costly, I truly think they did their best to mitigate it. When I had concerns the day after work was completed, they responded the same day and satisfied my concerns in person. We will continue to call on Aire Serv of Mid-Michigan for our heating and cooling needs.

Response from Owner

Thank you Carlos. Thrilled we were able to help. We are humbled by your review and grateful we have earned your trust. Again, thanks!

Jane May
Jane May via Google

Pleasant and thorough

Response from Owner

Thank you so much!

Semora Kludy
Semora Kludy via Google

Nick did a fabulous job, and I highly recommend this company for all your HVAC needs!

Response from Owner

Thank you Semora! Your kind words are much appreciated. Love hearing Nick did a fabulous job for you!

Christine
Christine via Google

Nick was absolutely wonderful!!!

Response from Owner

Thank you Christine!!!!! I will make sure Nick knows how much you thought of him. :)

Patrick Henderson
Patrick Henderson via Google

I cannot say enough about Travis, Mike, Kirby, Kevin and Allen. This team was a complete pleasure to have in my home. The work was thorough and professional. I am very happen with my heating solution and the value it provides to my home. This team did what Hager Fox said they could not do.

Response from Owner

Thank you so much for your kind words! We’re thrilled to hear that Travis, Mike, Kirby, Kevin, and David made such a positive impression and provided a solution that exceeded your expectations. Our team takes pride in delivering thorough, professional work, and it’s wonderful to know that you’re happy with the heating solution and the value it brings to your home. Your feedback truly means a lot to us, and we’re grateful for the opportunity to serve you. If there’s anything else we can do for you in the future, don’t hesitate to reach out!

Bettie White
Bettie White via Google

Very professional and went through everything thoroughly.

Jim Suchy
Jim Suchy via Google

We were able to get same day service, had a friendly and professional service person, and were given a fair price for the work. They have a reasonably priced annual service program which was presented with no high pressure sales pitch. I would happily use them again.

Response from Owner

Thank you James for sharing your Aire Serv experience with us! We are so glad we could provide same-day service. It's great to hear that you felt our pricing was fair and did not feel any sales pressure from our technician. We strive to make every interaction as smooth and transparent as possible. If you need anything else, please don't hesiste to reach out...we are here to help. Thanks again.

Scribbs Autoworks- Bryan Scribbner
Scribbs Autoworks- Bryan Scribbner via Google

Excellent service! Technician was very thorough, properly diagnosed our inop shop heater, got the parts from across the state, and had us up, running, and warm all in ONE DAY!!! The tech also very clearly described everything and even suggested some preventative maintenance. Hopefully I don’t need you soon but we won’t be calling anyone else id we do. Thank you!

Response from Owner

Thank you for sharing your experince! We are delighted that our technician provided excellent service, from his thorough diagnosis to quickly sourcing parts and completing your repair. It's great to know that you appreciated the clear explanations and preventative maintenance recommendations as well. We are honored to be your go-to-service provider whenever you need us. Thanks again!

Steve & Heather Lintemuth
Steve & Heather Lintemuth via Google

Aire Serv has done an excellent job for us for over 20 years. I would highly recommend them. Nick our Technician continues to do an A+ job always.

Response from Owner

Steve, we are very grateful for your kind words and your loyalty over the past 20 years (how can it be 20 years already!!). We are so thankful for your trust in us. We are committed to caring for you and your family for the years to come!

Tim Taylor
Tim Taylor via Google

Response from Owner

Thank you Tim!! ⭐️🤩

Josh Aemmer
Josh Aemmer via Google

We had Nick out today to service our 30 year old system that decided to stop working on Christmas Eve of all days. He was here promptly, got it running and did a thorough diagnosis and analysis of our entire system. He was straightforward, professional and prompt. The price was fair and his advice was solid. Aire Serv will be our go to HVAC company from now on.

Response from Owner

Hi Josh, thank you so much for sharing your experience with us. We pride ourselves on providing the kind of service you described. So happy you have heat! Merry Christmas!

Nate Burmeister
Nate Burmeister via Google

HVAC is expensive, but AirServ was able to provide a competitive price with great service and flexible installation options. They communicated very well beginning to end and never made me feel pressured. Their customer service makes me confident for any issues that may come up in the future.

Response from Owner

Thank you so much for your kind words! We're thrilled to hear that you found our pricing competitive and appreciated our service and flexible installation options. Clear communication and a pressure-free experience are very important to us, and we're glad you felt supported throughout the process. We're here for you whenever you need us, and your confidence in our customer service means a lot. Thanks again for choosing AirServ!

Total number of 5 star reviews :766

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