4.9/5

1937 Ratings

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What People Are Saying About Aire Serv of Memphis

Annette Dinkler
Annette Dinkler via Google

Josh was great! Attentive, communicative and transparent. Helped us understand what was going on and got us back up and running! Thank you!

Response from Owner

You're welcome, Annette! We're delighted you were pleased with Josh's dedication to fixing the issue with your HVAC system, and we're glad his straightforward and attentive service earned your trust. Thank you for your review! The Aire Serv Team

Gary & Lillie Dancer
Gary & Lillie Dancer via Google

Response from Owner

Thank you, Gary! We're proud to provide heating and cooling services you can count on! The Aire Serv Team

Pat Mathews
Pat Mathews via Google

Brian Davis is the most polite, courteous and speedy person I’ve had the pleasure to deal with today! He checked my AC thoroughly and explained things to do to keep it running smoothly.

Response from Owner

Thank you for your review, Pat! We're glad to have Brian on the team, and we're delighted his professionalism and efficient service were valuable in getting your A/C unit running smoothly. You can breathe easy knowing Aire Serv is just a phone call away if you need us! The Aire Serv Team

Teresa Armour-West
Teresa Armour-West via Google

The workers was very professional and courteous. They kept me updated continually as they worked. Explained to me everything that they worked on. Cleaned up pass my expectations.

Response from Owner

Teresa, it's our pleasure to communicate the scope of work to you and to keep you updated on our progress. We're glad to hear our team respected your home and ensured that their work area was clean. Thank you for sharing your experience! The Aire Serv Team

Zennia Elkins
Zennia Elkins via Google

My technician Steven was the best came same day to look at unit then then the part only took a day to come he came straight out this morning and fixed the unit wit no problem. I literally am blessed to have called this company.

Response from Owner

Zennia, thank you for your kind feedback! It's our pleasure to come out same day and then again as soon as the part came in to get your unit up and running again for you. We look forward to passing your feedback along to Steven! We're proud to be a heating and cooling company you can count on. The Aire Serv Team

kj roane
kj roane via Google

It was a pleasure having Tony Smith as my representative today. He was punctual, extremely helpful and had a great attitude. He was very knowledgeable & skilled regarding his job and has an amazing work ethic. Being a member of Air Serv & on a limited income, my tune up is included at no cost . But you can add that Tony is also a great sales representative as well ! After explaining some issues that needed attention, of which I considered very important to me , he sold me on safety upgrade for my system. He took the time to explain what the 'protector' would do , what it's purpose was & the money it would save in the long run. He also took the time to show me the installation. Tony is very kind & considerate & I would recommend him , as well as request him for any issue , that needed attention regarding my heat & air condition system ! Excellent , Proficient & great Customer Service ! Thanks Tony !!! .

Response from Owner

Kj, we’re so glad to hear that Tony made such a positive impact on your experience! His professionalism, knowledge, and attention to detail are exactly what we aim for, and it’s wonderful to know he helped you with a valuable safety upgrade. We truly appreciate your kind words and are grateful for your trust in Aire Serv. Thanks for choosing us, and we’re here whenever you need any HVAC service! The Aire Serv Team

Melody Lemmon
Melody Lemmon via Google

Response from Owner

Thank you for taking the time to share your great rating, Melody! We appreciate it! The Aire Serv Team

Melissa Smith
Melissa Smith via Google

Response from Owner

We appreciate your positive rating of our HVAC service, Melissa. Thank you so much! The Aire Serv Team

Edward Moore
Edward Moore via Google

Great job

Response from Owner

No matter what kind of heating or air conditioning equipment you have, our trained professionals can help you stay comfortable, Edward. Thank you for letting us know you had a five-star experience with us! The Aire Serv Team

jason franklin
jason franklin via Google

So far, air Serv has done a great job addressing my needs and been very quick and responsive for appointments. Getting a new complete unit installed tomorrow. We see how the rest of this transaction goes

Response from Owner

Thank you for your review, Jason! We're glad you've been pleased with our service so far, and we're delighted our responsive communication and prompt arrival have earned your trust. We're grateful for your review! The Aire Serv Team

David Coghill
David Coghill via Google

Our air conditioner wasn't working and Josh from Aire Serv was our technician who came out within a hour after calling them at 3 pm. He found the problem, fix it quickly and did a excellent job. Definitely recommend Josh and his company to everyone!

Response from Owner

Thank you for your recommendation, David! We're delighted we could quickly get out to diagnose and resolve the issue with your A/C unit. We're glad to have Josh on the team, and we'll be sure to let him know you appreciated his expertise and attentive service! The Aire Serv Team

Doug Thaggard
Doug Thaggard via Google

We had a great experience with our Aire Serv today! Alex was very friendly, knowledgeable, and professional. We felt very comfortable with Alex and would recommend him to our friends.

Response from Owner

Thank you for your thoughtful recommendation, Doug! We're glad to have Alex on the team, and we'll be sure to let him know his expertise and professional service earned your trust in us. We look forward to the opportunity to serve you again in the future! The Aire Serv Team

Crown Vega
Crown Vega via Google

Very professional

Response from Owner

We appreciate your great feedback! Thank you for giving us a call. The Aire Serv Team

Crystal Lovreta
Crystal Lovreta via Google

Elgre was extremely professional, knowledgable, and timely.

Response from Owner

Thank you, Crystal! We're glad Elgre's commitment to superior service stood out to you. We know he'll be happy to hear he's earned your five stars. The Aire Serv Team

Hunter Palmer
Hunter Palmer via Google

Great fast customer service, Elgre was a pleasure to work with. He got everything fixed and taken care of quickly.

Response from Owner

Hunter, thank you for your review! It's great to hear how helpful Elgre was at resolving your concerns for you. We'll be sure to pass your appreciation along, and we hope to help you again! The Aire Serv Team

Gail Streete
Gail Streete via Google

The initial estimate done by Josh was professional and fair. The duct cleaning done by Tyler and Wesley was expert, courteous, and efficient. They all explained what they would do. And they cleaned up.

Response from Owner

Gail, thank you! It’s wonderful to know that Josh, Tyler, and Wesley provided not only professional and fair service but also took the time to explain everything and ensure the job was done efficiently. We appreciate you choosing Aire Serv, and we’re here whenever you need us again! The Aire Serv Team

Gwendolyn Harvey
Gwendolyn Harvey via Google

This was the best experience ever!!! They will work with you until the end of the process. They treat you like family!!

Response from Owner

Thank you for your review, Gwendolyn! We want you to have a seamless experience with us from start to finish, and we're delighted you were pleased with our service. If you need us for future HVAC projects, please don't hesitate to reach out! The Aire Serv Team

Tia Holliday
Tia Holliday via Google

I have been using Aire Serve for yrs. Top notch customer service, care and support. Brian Davis came out to service our unit, very professional and friendly. Very thorough when explaining things to my husband and I. Wish I could rate them higher than five stars. We’re always recommending Aire Serve.

Response from Owner

Thank you for sharing your excellent recommendation, Tia! It's been a pleasure to assist you over the years, and we're delighted we've earned your trust in our reliable heating and cooling services. Brian will be glad to hear you appreciated his help servicing your unit. We hope you breathe easy with Aire Serv on your side! The Aire Serv Team

Mike Ellicott
Mike Ellicott via Google

Seth Bridges showed up on time, made a thorough inspection of the entire HVAC system, and provided options for us to consider. A courteous and knowledgeable professional.

Response from Owner

Mike, we appreciate your feedback our on HVAC professional! We'll be sure to pass along your recognition to Hayden. Thank you! The Aire Serv Team

Kathy Susca
Kathy Susca via Google

So my heating was not working and everything was explained to me with pictures. They even loaned me space heaters

Response from Owner

Kathy, thank you for your review! It was our pleasure to loan you some space heaters while we worked to get your furnace working again for you. We're glad our team clearly explained the scope of work so you were always in the loop. Rest assured, and know that Aire Serv is here for you! The Aire Serv Team

Total number of 5 star reviews :1830

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