Total Number of Reviews:1749
Steven rocked it the last two days with a 2 new float switches to protect my home from water leaking. Highly recommend! Johnathan and Tyler were fantastic. I would recommend them to anyone. Professional and thorough. They both went above and beyond! Love great customer service! It's a premium in today's business climate. Thank you so much!
We're really glad that Johnathan and Tyler provided you with such fantastic and professional service, John. It's wonderful to know that our commitment to superb customer service was so evident! Your recommendation means a lot to us. Thank you so much for your excellent feedback! The Aire Serv Team
The tech was very helpful
We're so glad our service professional was able to resolve your concerns, Jean! Thank you for your review. The Aire Serv Team
Jerry, thank you! It's great to see your excellent rating of our HVAC services. The Aire Serv Team
Elgre was amazing. He was thorough and fully explained everything that was going on with my system and was not pushy to complete the purchase.
Thank you, Lesa! We're delighted to hear that Elgre provided the attentive and informative service we strive for. It's our pleasure to provide reliable heating and cooling services! The Aire Serv Team
Nathan was super friendly, on time, and did an outstanding job. I like the text telling me when he would be at the house. His explanation of what he found was easy to understand and helpful.
David, it's our pleasure to keep you informed every step of the way. We're glad Nathan provided clear communication and earned your satisfaction. We'll be sure to let him know his efforts are appreciated. Thank you! The Aire Serv Team
We had our Fall seasonal service this week and can't say enough good things about the service we received. On their way out the technicians - John Covington and Gavin (didn't get his last name) - noticed our compressor making a strange sound it hadn't made earlier when they were looking at it. They took the time to open the unit and determined it was just a couple burnt out wires that needed to be replaced and they took care of it. Less professional, conscientious technicians would have either ignored it, or used it as an opportunity to sell us something we didn't need (a whole new unit). Thank you John and Gavin for going the extra mile!
We’re so glad to hear about your experience with our Fall seasonal service! It’s awesome that John and Gavin took the time to investigate the strange sound coming from your compressor and handled it right away. We really appreciate your recognition of their commitment to doing what’s best for you, rather than pushing unnecessary sales. We take pride in being an honest, transparent company in our community! Your support means a lot to us. If you ever need more HVAC services or have questions, just give us a call. Thanks for choosing Aire Serv! The Aire Serv Team
I used Aire Serv for the first time today. The service was impeccable from the first person I talked to, until the last. MJ was very great! He didn’t stop until he fixed my issue! I highly recommend this company!
We're so glad you found Aire Serv of Memphis, Tonya! It was a pleasure serving your HVAC needs, and we're happy to hear that MJ's diligence led to a full repair. Thanks for taking the time to share your experience and recommendation! The Aire Serv Team
Steven was very professional. He was very detailed and thorough in explaining the condition of my systems. I'm glad to make Chris and AireServe my HVAC team!
Very professional!! On time.
We're proud to be a heating and cooling company you can count on, Benot! The Aire Serv Team
Steven Drake and Aireserv was extremely helpful! I highly recommend him!
Thank you for your recommendation, Kenneth! We'll be sure to let Steven know you appreciated his hard work and we hope you'll reach out in the future if you need us! The Aire Serv Team
Very professional handle the so hape outcomepy with th
Thanks so much, Shirley. We're pleased to see our HVAC team was helpful! The Aire Serv Team
It's great to see you're pleased, Mary! Thanks for your trust in our HVAC team. The Aire Serv Team
Nathan Scott was so professional and helpful! So much valuable information and knowledge! I would love to have him back again! 10 out of 10!!!
Your review made our day, Erica! Thank you for recognizing Nathan's HVAC expertise. We're always happy to help if you need us again! The Aire Serv Team
Thank you, Matthew, for your five-star rating! The Aire Serv Team
My units were inspected by Steven today. He was very knowledgeable and friendly, taking time to explain what he was doing.
Kimberlan, thank you for letting us know that Oscar did a great job servicing your units and that he made sure to keep you informed every step of the way. Rest assured, and know that Aire Serv is here for you! The Aire Serv Team
Aside from the major lack of appropriate communication regarding my appointment, the service was excellent. Regarding my appointment, I was originally informed that the cleaning would take approximately 5 hours. Shortly after adjusting my work schedule, I'm a self employed sport coach, the company requested adjusting the time of my appointment. The appointment was now scheduled to only take 3 hours. I assumed that the crew would be arriving at the start of the time I was given. At nearly 30min after the appointed time, I called the office. A young woman very politely told me that the information on their end showed that there is a "window of arrival" for the crew of roughly 1.5 hours, or half the appointment. I was livid as this information was not appropriately communicated with me and I was then forced to adjust the rest of my work schedule in order to accommodate the appointment given that I was told the cleaning could take up to 5 hours. Tyler and Wes arrived with the window of time (thanks guys!) and both were professional, explained the process to me, and assured me that they would definitely not need 5 hours for my home. They were right! 14-15 air ducts later, the guys were finished within an hour. I greatly appreciated their thoroughness in taking care to keep my home clean throughout the process. Not a fan of the office communication, but the actual service staff were amazing and my husband and I are already breathing a bit easier.
Sarah, thank you so much for your feedback. We are grateful that our service professionals, Tyler and Wes, did a fantastic job cleaning your vents so you and your husband can breathe easy again. We will use your feedback to better our services and communication moving forward. We appreciate the opportunity to earn your satisfaction! The Aire Serv Team
Informative and helpful with a decent discount from the usual price. Nathan Scott provided excellent service and informed me of all potential hazards. Was able to work to my schedule and provide a follow up process.
Thomas, thank you for sharing your experience! It's great to hear that Nathan's expertise was helpful in learning about hazards with your units. We'll be sure to pass your appreciation along, and we look forward to helping you again! The Aire Serv Team
Fast and good service
Thank you for your five-star feedback, James! Rest assured, and know that Aire Serv is here for you. The Aire Serv Team
Very friendly technician, straight to the point Helpful super polite smart Highly recommend Steven
Thank you for your recommendation, Fadi! We're grateful that Steven was able to help you stay comfortable in your home. We'll be sure to share your feedback with him. The Aire Serv Team
Total Number of Reviews:1749