4.9/5

1868 Ratings

|

What People Are Saying About Aire Serv of Memphis

Beverly Dye
Beverly Dye via Google

Jerry was so very kind, a great asset to your company and I was so happy to meet him. He was so knowledgeable and helpful.

Marsha Bradford
Marsha Bradford via Google

Ira Morris
Ira Morris via Google

Jerry came out on very short notice. He quickly diagnosed the issue with my furnace. He was very polite, knowledgeable, and answered all my questions. I will definitely call Aire Serv again for any HVAC issues, and I highly recommend Jerry.

Response from Owner

We’re so glad to hear that Jerry was able to quickly diagnose the issue with your furnace, Ira! It’s important to us that our technicians are polite, knowledgeable, and thorough in answering your questions. We appreciate your trust in Aire Serv and look forward to helping you with any future HVAC needs. Thank you for the recommendation! The Aire Serv Team

Fred Flintstone
Fred Flintstone via Google

Wesley and Tyler were very friendly and extremely professional. They showed me the excessive lent in the dryer vent and finished the job QUICK. What was taking 3 cycles to dry clothes on high is now taking 1 cycle on low. THANKS!

Debi Martin
Debi Martin via Google

Response from Owner

Thanks, Debi. We're grateful you chose our HVAC team!  The Aire Serv Team

Larry Nobles
Larry Nobles via Google

Great transparency, in depth analysis, educated advice. Pierre, the Technician superb!

Response from Owner

Larry, thank you! We're glad Pierre did a great job helping to keep you comfortable in your home. The Aire Serv Team

R W
R W via Google

Response from Owner

We appreciate your great rating for our HVAC service and team. Thanks so much for sharing your feedback! The Aire Serv Team

Kyle F
Kyle F via Google

I contacted Aireserv based off of a referral from a satisfied customer who used them in 2013. I had a gas furnace that was cycling and not heating correctly. I worked with multiple people including Nathan Scott, Jahair Mejia, and Seth Hersberger and they all provided excellent service in the following ways: Nathan provided a full explanation of why my furnace was malfunctioning (cracked heat exchanger) and gave me his recommendation on repair needs. He was direct about service fees for repairing my current unit and the path forward for furnace replacement, which I opted to pursue. Nathan and Seth were fully transparent about the age and functionality of my equipment (I actually thought my a/c was older than it was). Seth gave me multiple quotes on equipment configurations based on the path forward I wanted to take and explained payment options in a clear and concise manner; there are multiple options for payment including financing. Aireserv offers lots of additional components and features with their equipment that I didn't need currently, but the team didn't use any pressure or "Salesman" tactics to try to upsell me items I didn't want; this gives me piece-of-mind about recommending Aireserv to less-informed homeowners. The following day, the installation occurred with Jahair and a second technician. They had to drill a hole in my roof for vent piping due to code updates, and provided me with a leak-free and visually appealing roof vent installation. They also had to drill a new air return in my ceiling and went out of their way to ensure a clean and mess-free install. My installation was completed within 4 hours and my house looked cleaner than when they arrived. The furnace they installed works incredibly better than what I had before, and when the time comes to replace my air conditioner I will call Aireserv first.

Response from Owner

Thank you for your excellent recommendation, Kyle! We're delighted to hear Nathan and Seth's expertise, informative explanations, and transparent recommendations were valuable to you when diagnosing the issue with your furnace. We know how important it is to have a comprehensive understanding of your system to make decisions for your home, and we're glad we could help you have peace of mind moving forward. It's fantastic that Jahair and our additional service professional provided a neat and efficient installation and we're happy to hear you're feeling comfortable in your home with your new furnace. We look forward to the opportunity to serve you again when it comes time to replace your A/C unit! The Aire Serv Team

Frank Belenchia
Frank Belenchia via Google

When I called about my issue Aireserv handled everything in a timely manner. The technician Steven Drake was very knowledgeable and explained everything to me that was going on with my unit, Iwas very pleased with everything and would highly recommend them.

Response from Owner

We’re so glad Steven was able to address your HVAC issue and explain everything clearly, Frank. Timely, knowledgeable service is what we aim for, and it’s great to know you were pleased with the experience. Thank you for recommending Aire Serv! The Aire Serv Team

Sharkler Murphy
Sharkler Murphy via Google

My heater unit were service today by Jerry Eddinger Tech with Aire serv. Jerry was very polite professional and cares about his customers. He listed to my concerns and told cares the problems. Folk ask for Jerry Eddinger with Aire Serv. BZ Jerry

Response from Owner

Thank you, Sharkler. We will make sure to let Jerry know you took the time to share your great feedback! We're glad he made the HVAC repair process as easy as possible for you. The Aire Serv Team

Jill Buford
Jill Buford via Google

Nathan Scott was excellent in his work today. Called me before he came and kept me updated on what he was doing.

Response from Owner

We're glad we could earn your trust, Jill! It's great to hear that Josh and Charles completed the repairs with excellence and kept you informed along the way. Thanks again for choosing our HVAC services! The Aire Serv Team

Barbara Cleveland
Barbara Cleveland via Google

Helpful and pleasant good info

Response from Owner

Thank you for sharing your feedback, Barbara! We're glad our informative HVAC services were helpful to you and we hope you'll reach out if you need us again! The Aire Serv Team

Sherita Thomas
Sherita Thomas via Google

Nathan was very polite and professional.

Response from Owner

Thank you for sharing your review, Sherita! We're proud to have Nathan on the team and we're glad his assistance with your HVAC needs was valuable. You can breathe easy knowing Aire Serv is just a phone call away! The Aire Serv Team

Melissa Myers
Melissa Myers via Google

Josh and Jahair did a great job installing a new hvac system and putting in some new insulation. They were nice and professional.

Sue Pannullo
Sue Pannullo via Google

Excellent same day service. Elgre was wonderful and knew exactly what the problem was in no time at all. In addition the BEST thing was the price was AMAZINGLY REASONABLE!!! Would highly recommend if you need any service.

Response from Owner

Thank you for the excellent recommendation, Sue! It was a pleasure to assist you with your HVAC needs and we'll be sure to celebrate your kind words with Elgre and the team. You can breathe easy knowing Aire Serv is just a phone call away if you need us! The Aire Serv Team

Joan Causey
Joan Causey via Google

Response from Owner

Thank you for the perfect rating, Joan! You can breathe easy knowing Aire Serv is just a phone call away! The Aire Serv Team

John Bryant
John Bryant via Google

Steven rocked it the last two days with a 2 new float switches to protect my home from water leaking. Highly recommend! Johnathan and Tyler were fantastic. I would recommend them to anyone. Professional and thorough. They both went above and beyond! Love great customer service! It's a premium in today's business climate. Thank you so much!

Response from Owner

We're really glad that Johnathan and Tyler provided you with such fantastic and professional service, John. It's wonderful to know that our commitment to superb customer service was so evident! Your recommendation means a lot to us. Thank you so much for your excellent feedback! The Aire Serv Team

Jean Roberts
Jean Roberts via Google

The tech was very helpful

Response from Owner

We're so glad our service professional was able to resolve your concerns, Jean! Thank you for your review. The Aire Serv Team

Gerry LaChapelle
Gerry LaChapelle via Google

Response from Owner

Jerry, thank you! It's great to see your excellent rating of our HVAC services.  The Aire Serv Team

Lesa Joyner
Lesa Joyner via Google

Elgre was amazing. He was thorough and fully explained everything that was going on with my system and was not pushy to complete the purchase.

Response from Owner

Thank you, Lesa! We're delighted to hear that Elgre provided the attentive and informative service we strive for. It's our pleasure to provide reliable heating and cooling services! The Aire Serv Team

Total number of 5 star reviews :1763

Let Us Call You

*Required

We're sorry. We don't currently provide service to