What People Are Saying About Aire Serv of Memphis

Joan Causey
Joan Causey via Google

John Bryant
John Bryant via Google

Steven rocked it the last two days with a 2 new float switches to protect my home from water leaking. Highly recommend! Johnathan and Tyler were fantastic. I would recommend them to anyone. Professional and thorough. They both went above and beyond! Love great customer service! It's a premium in today's business climate. Thank you so much!

Response from Owner

We're really glad that Johnathan and Tyler provided you with such fantastic and professional service, John. It's wonderful to know that our commitment to superb customer service was so evident! Your recommendation means a lot to us. Thank you so much for your excellent feedback! The Aire Serv Team

Jean Roberts
Jean Roberts via Google

The tech was very helpful

Response from Owner

We're so glad our service professional was able to resolve your concerns, Jean! Thank you for your review. The Aire Serv Team

Gerry LaChapelle
Gerry LaChapelle via Google

Response from Owner

Jerry, thank you! It's great to see your excellent rating of our HVAC services.  The Aire Serv Team

Lesa Joyner
Lesa Joyner via Google

Elgre was amazing. He was thorough and fully explained everything that was going on with my system and was not pushy to complete the purchase.

Response from Owner

Thank you, Lesa! We're delighted to hear that Elgre provided the attentive and informative service we strive for. It's our pleasure to provide reliable heating and cooling services! The Aire Serv Team

David Simpson
David Simpson via Google

Nathan was super friendly, on time, and did an outstanding job. I like the text telling me when he would be at the house. His explanation of what he found was easy to understand and helpful.

Response from Owner

David, it's our pleasure to keep you informed every step of the way. We're glad Nathan provided clear communication and earned your satisfaction. We'll be sure to let him know his efforts are appreciated. Thank you! The Aire Serv Team

Unity Church of Practical Christianity
Unity Church of Practical Christianity via Google

We had our Fall seasonal service this week and can't say enough good things about the service we received. On their way out the technicians - John Covington and Gavin (didn't get his last name) - noticed our compressor making a strange sound it hadn't made earlier when they were looking at it. They took the time to open the unit and determined it was just a couple burnt out wires that needed to be replaced and they took care of it. Less professional, conscientious technicians would have either ignored it, or used it as an opportunity to sell us something we didn't need (a whole new unit). Thank you John and Gavin for going the extra mile!

Response from Owner

We’re so glad to hear about your experience with our Fall seasonal service! It’s awesome that John and Gavin took the time to investigate the strange sound coming from your compressor and handled it right away. We really appreciate your recognition of their commitment to doing what’s best for you, rather than pushing unnecessary sales. We take pride in being an honest, transparent company in our community! Your support means a lot to us. If you ever need more HVAC services or have questions, just give us a call. Thanks for choosing Aire Serv! The Aire Serv Team

Tonya Lattimore
Tonya Lattimore via Google

I used Aire Serv for the first time today. The service was impeccable from the first person I talked to, until the last. MJ was very great! He didn’t stop until he fixed my issue! I highly recommend this company!

Response from Owner

We're so glad you found Aire Serv of Memphis, Tonya! It was a pleasure serving your HVAC needs, and we're happy to hear that MJ's diligence led to a full repair. Thanks for taking the time to share your experience and recommendation! The Aire Serv Team

Shundra W
Shundra W via Google

Steven was very professional. He was very detailed and thorough in explaining the condition of my systems. I'm glad to make Chris and AireServe my HVAC team!

Benot Manalili
Benot Manalili via Google

Very professional!! On time.

Response from Owner

We're proud to be a heating and cooling company you can count on, Benot! The Aire Serv Team

Kenneth Abney
Kenneth Abney via Google

Steven Drake and Aireserv was extremely helpful! I highly recommend him!

Response from Owner

Thank you for your recommendation, Kenneth! We'll be sure to let Steven know you appreciated his hard work and we hope you'll reach out in the future if you need us! The Aire Serv Team

Shirley & Anthony Cain
Shirley & Anthony Cain via Google

Very professional handle the so hape outcomepy with th

Response from Owner

Thanks so much, Shirley. We're pleased to see our HVAC team was helpful! The Aire Serv Team

Mary Telles
Mary Telles via Google

Response from Owner

It's great to see you're pleased, Mary! Thanks for your trust in our HVAC team. The Aire Serv Team

Erica D ride
Erica D ride via Google

Nathan Scott was so professional and helpful! So much valuable information and knowledge! I would love to have him back again! 10 out of 10!!!

Response from Owner

Your review made our day, Erica! Thank you for recognizing Nathan's HVAC expertise. We're always happy to help if you need us again! The Aire Serv Team

Matthew Jones
Matthew Jones via Google

Response from Owner

Thank you, Matthew, for your five-star rating! The Aire Serv Team

Kimberlan Crawford
Kimberlan Crawford via Google

My units were inspected by Steven today. He was very knowledgeable and friendly, taking time to explain what he was doing.

Response from Owner

Kimberlan, thank you for letting us know that Oscar did a great job servicing your units and that he made sure to keep you informed every step of the way. Rest assured, and know that Aire Serv is here for you! The Aire Serv Team

Sarah Rohde
Sarah Rohde via Google

Aside from the major lack of appropriate communication regarding my appointment, the service was excellent. Regarding my appointment, I was originally informed that the cleaning would take approximately 5 hours. Shortly after adjusting my work schedule, I'm a self employed sport coach, the company requested adjusting the time of my appointment. The appointment was now scheduled to only take 3 hours. I assumed that the crew would be arriving at the start of the time I was given. At nearly 30min after the appointed time, I called the office. A young woman very politely told me that the information on their end showed that there is a "window of arrival" for the crew of roughly 1.5 hours, or half the appointment. I was livid as this information was not appropriately communicated with me and I was then forced to adjust the rest of my work schedule in order to accommodate the appointment given that I was told the cleaning could take up to 5 hours. Tyler and Wes arrived with the window of time (thanks guys!) and both were professional, explained the process to me, and assured me that they would definitely not need 5 hours for my home. They were right! 14-15 air ducts later, the guys were finished within an hour. I greatly appreciated their thoroughness in taking care to keep my home clean throughout the process. Not a fan of the office communication, but the actual service staff were amazing and my husband and I are already breathing a bit easier.

Response from Owner

Sarah, thank you so much for your feedback. We are grateful that our service professionals, Tyler and Wes, did a fantastic job cleaning your vents so you and your husband can breathe easy again. We will use your feedback to better our services and communication moving forward. We appreciate the opportunity to earn your satisfaction! The Aire Serv Team

Thomas Brown
Thomas Brown via Google

Informative and helpful with a decent discount from the usual price. Nathan Scott provided excellent service and informed me of all potential hazards. Was able to work to my schedule and provide a follow up process.

Response from Owner

Thomas, thank you for sharing your experience! It's great to hear that Nathan's expertise was helpful in learning about hazards with your units. We'll be sure to pass your appreciation along, and we look forward to helping you again! The Aire Serv Team

James Arena
James Arena via Google

Fast and good service

Response from Owner

Thank you for your five-star feedback, James! Rest assured, and know that Aire Serv is here for you. The Aire Serv Team

Fadi Chehav
Fadi Chehav via Google

Very friendly technician, straight to the point Helpful super polite smart Highly recommend Steven

Response from Owner

Thank you for your recommendation, Fadi! We're grateful that Steven was able to help you stay comfortable in your home. We'll be sure to share your feedback with him. The Aire Serv Team

Total Number of Reviews:1749

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