Customer Reviews

Barry Huddleston
Barry Huddleston via Google

Aire Serv don't play games when it comes to taking care of their customers. I call them and within two hours they were on the way to here. My system was checked out and parts were ordered and on the way before it got dark. They are fast, friendly, clean and they have the expertise to get the job done right. THANK YOU AIRE SERV...

Jean Smith
Jean Smith via Google

Rob did a good job...very friendly.

Lauren Sappenfield
Lauren Sappenfield via Google

I recently had an excellent experience with Aire Serv, thanks to Richard and Ethan, who went above and beyond by staying late on a Friday to clean our air ducts. Their dedication was evident in their thorough work and attention to detail. Additionally, Thomas and Aaron provided a pre-service consultation, generously sharing their time and expertise, making us feel valued as customers. The team was friendly and approachable, creating a welcoming atmosphere. I highly recommend Aire Serv for their outstanding service and commitment to customer satisfaction!

Kaitlyn Brenner
Kaitlyn Brenner via Google

Friendly and professional! They also make it easy with texting and tracking, etc.

Xavier Richard
Xavier Richard via Google

Great experience. Richard, Caleb, and Logan were friendly and professional. They truly cared about the work and made sure we were comfortable along the way. Highly recommend this Aire Serv crew.

Stephen & Cindy Bell
Stephen & Cindy Bell via Google

I was very happy with the service that Rob, the technician that worked on my AC unit performed. he was very polite and professional. And he was very understanding about my dogs being very protective of the house and the family. I would be happy to have him work on my HVAC unit again if there was an issue. I would recommend him to anyone needing Future services to their HVAC units as well.

Response from Owner

It’s great to hear that Rob provided polite and professional service, Stephen! We’re glad he was understanding about your dogs and made you feel comfortable during the visit. Thank you for sharing your experience and for recommending Aire Serv for any future HVAC needs! The Aire Serv Team

Jeff Ames
Jeff Ames via Google

Rob was very nice and professional. I appreciated his service.

Response from Owner

We’re glad to hear Rob provided professional HVAC service, Jeff! We appreciate you sharing your experience and are happy to know you were satisfied with his work. Thank you for choosing Aire Serv for your HVAC needs! The Aire Serv Team

Bridget Seawright
Bridget Seawright via Google

Great maintenance service by Rob today. Very thorough and had some helpful suggestions.

Response from Owner

We’re glad to hear Rob provided thorough HVAC maintenance and helpful suggestions, Bridget! Ensuring your system runs efficiently is always our priority. Thanks for sharing your experience. We appreciate your feedback! The Aire Serv Team

Patricia Birchfield
Patricia Birchfield via Google

Cordial anf knowledgeable technician. Efficient

Response from Owner

Thank you, Patricia. We're glad our HVAC expertise earned your recognition! The Aire Serv Team

Jimmy Hearld
Jimmy Hearld via Google

Rob at Aireserv was professional and very knowledgeable about my heating problem. A+ service.

Response from Owner

We're glad to hear Rob's expertise was valuable to you, Jimmy! It was a pleasure to assist you with your heating issue, and we hope you'll reach out with any additional HVAC needs. Thank you for your review! The Aire Serv Team

Joan Marlow
Joan Marlow via Google

Response from Owner

Thank you, Joan! You can breathe easy knowing Aire Serv is just a phone call away! The Aire Serv Team

Steven Murphy
Steven Murphy via Google

Response from Owner

Thank you, Steven, for your great rating of our heating and cooling services! The Aire Serv Team

Terri & Clifford Bailey
Terri & Clifford Bailey via Google

Our technician was friendly, personable, knowledgeable ,and most of all, enjoyed his job. Felt quite comfortable with him in our home. No high pressure sales but did offer a couple of offers for us to discuss to make our home more comfortable, energy efficient, and possible environmental remedies for my allergy and asthma ailments. Will request him to return next spring. Robert Seadler, technician for Aire Serv of Louisville.

Response from Owner

Terri, thank you for your review! It's great to hear how helpful Robert was and that he made sure to provide recommendations to keep your home in tip-top shape, especially with allergy and asthma concerns. We'll let him know you appreciate his efforts to assist you, and we look forward to coming back out in the spring! The Aire Serv Team

Keith West
Keith West via Google

Rob came and did a tune up on the HVAC. He did a great job. Extremely pleased with the service.

Response from Owner

Keith, thank you for sharing your experience! We're glad that Rob did a great job maintaining your HVAC unit so you can stay comfortable in your home all year round. We'll be sure to pass your appreciation along! The Aire Serv Team

Charlotta Thomas
Charlotta Thomas via Google

Rob was nice and listened to my concerns.

Response from Owner

We're glad to hear Rob made sure to listen to all of your concerns, Charlotta! Thank you so much for your feedback. The Aire Serv Team

Kay Harrington
Kay Harrington via Google

Derek Dunning and Richard Robbins were 5 star plus installing my HVAC. Rob Chmielewski

Response from Owner

Thank you for sharing your review! We agree, Derek and Richard's expertise makes them invaluable assets to our team. It was a pleasure assisting you and we hope you breathe easy knowing Aire Serv is just a phone call away! The Aire Serv Team

William Hall
William Hall via Google

Avante Unser is the politest service rep I have come in contact with besides being knowledgeable in his job. I would like request that Avante be assigned as my rep.

Response from Owner

You made our week! Thanks for the review, and for your business, William! Aire Serv of Louisville

Ken Herrington
Ken Herrington via Google

Great personalized, and professional service. The desk staff, and techs are very courteous, and the completed work is excellent. I am very pleased.

Response from Owner

We’re so glad to hear that you had a positive experience with us, Ken! It’s great that our desk staff and technicians provided the personalized, professional service you were looking for. We always aim to deliver excellent work, and we appreciate your kind feedback. Thanks for choosing Aire Serv! The Aire Serv Team

Leyla Muzasaroza
Leyla Muzasaroza via Google

Robert Seadler was very professional. He immediately diagnosed the problem and provided a solution. He was courteous, respectful and described in detail, why the issue came up and what he was doing to prevent it from happening again.

Response from Owner

Thank you for your review, Leyla! We'll be sure to let Robert know his efficient diagnosis and repair were valuable to you. We know how important it is to fully understand the services you need for your home, and we're glad you appreciated his expertise and thorough explanations. Remember, Aire Serv is just a phone call away if you need us! The Aire Serv Team

Tara Wright-North
Tara Wright-North via Google

Robert was absolutely fantastic and we request for his service each time! Kind, fast and efficient!

Response from Owner

Thank you, Tara! We're proud to have Robert on the team and we're delighted to hear you appreciated his expertise and friendly service. You can breathe easy knowing Aire Serv is just a phone call away! The Aire Serv Team

Total Number of Reviews:1214

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