4.9/5

1010 Ratings

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Robert McIntosh
Robert McIntosh via Google

Have always had very positive interactions with AireServ. From the ease of scheduling an appointment, to the process of completely replacing our downstairs HVAC when it went out in the middle of winter, they have gone above and beyond. The professionalism and knowledge of their technicians is fantastic, and any issues during a routine service are immediately addressed. Scheduling service and routine maintenance are easy and very flexible.

Beverly Lytton
Beverly Lytton via Google

Response from Owner

We are honored to receive your great rating of our HVAC service, Beverly. Thanks so much for sharing your endorsement! Aire Serv of Knoxville

Douglas Thompson
Douglas Thompson via Google

Technician was on time and and found the problem quickly. He was knowledgeable about the system and gave two options to fix the problem. He repaired the system and it has performed well.

Jeff Swanson
Jeff Swanson via Google

Brandon was very professional and came through on Christmas Eve. Diagnosed and fixed the problem with our AC quickly. This is why we remain Airserve customers.

Response from Owner

We're proud to be a heating and cooling company you can count on, Jeff! Thank you for letting us know how helpful Brandon was at repairing your AC unit so you can stay comfortable in your home. We can't wait to share your feedback with him! Aire Serv of Knoxville

James Treakle
James Treakle via Google

Response from Owner

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Aire Serv of Knoxville.

K B
K B via Google

Tim and Chris were great. They changed my hot water heater out in less than an hour. Very professional and pleasant conversation. After a week without hot water…they were heros! Thank you Aire Serve!

Response from Owner

Thank you for your review! We're so glad Tim and Chris did a great job replacing your water heater so you can have hot water again in your home. We'll be sure to let them know their efforts to assist you are appreciated! Aire Serv of Knoxville

Peggy
Peggy via Google

Jared was great Professional explaining everything he was doing. He is a very nice young man and knows what he’s doing in this line of work. I really appreciate him. He has been to my house before and service my heating air.

Response from Owner

Peggy, thank you for recognizing our service professional, Jared! We're thrilled he took the time to clearly communicate the scope of work to you. We look forward to sharing your appreciation with him. Aire Serv of Knoxville

Bob Tyree
Bob Tyree via Google

Jeffrey Combs was very prompt, curtious, throughly inspected and identified the issue. We were very pleased.

Response from Owner

Thanks for your great feedback, Bob. We will make sure Jeffrey knows you appreciate his HVAC expertise! Aire Serv of Knoxville

Madison Leonard
Madison Leonard via Google

Response from Owner

Madison, thanks for your excellent rating! We're glad our HVAC team was helpful. Aire Serv of Knoxville

Sean Ryan
Sean Ryan via Google

Response from Owner

Thanks, Sean. We're glad our HVAC team was helpful! Aire Serv of Knoxville

Martin Daniel
Martin Daniel via Google

Great service. Knowledgeable tech

Response from Owner

Martin, thank you for your review! We're proud to be a heating and cooling company you can count on. Aire Serv of Knoxville

Gareth James
Gareth James via Google

Technician was excellent!

Response from Owner

We’re glad to hear the technician provided excellent service, Gareth! Thank you for sharing your feedback. We really appreciate it! Aire Serv of Knoxville

Jack Evans
Jack Evans via Google

Very pleased with everything Aire Serv did installing a new Trane unit. From evaluation to sales presentation to the installation it was professional and it was a job well done.

Response from Owner

Jack, thank you for sharing your experience! It's our pleasure to install your new Trane heating and cooling unit so you can stay comfortable in your home. We're glad we could make this a seamless experience for you! Aire Serv of Knoxville

bgseals1 Seals
bgseals1 Seals via Google

Serviceman was very eady yo work with and did a good job!

Response from Owner

Thank you for your review! We're glad to hear you appreciated our service professional's dedication and we hope to be able to assist you with future heating and cooling needs! Aire Serv of Knoxville

Bryan Staal
Bryan Staal via Google

I've dealt with Aire Serv a couple times now, and couldn't be happier. Everyone I've talked to, from the techs to the woman doing the scheduling, have been kind and professional. The first tech I ever interacted with even helped me troubleshoot the problem and saved me a service call. Granted, it was a Sunday, he was the on-call tech, and probably didn't want to work in 100 degree heat on a Sunday any more than I wanted to pay for an emergency Sunday service. But he still talked me through what to look for. Aire Serv will be my first call any time I need HVAC work.

Response from Owner

Thank you Bryan We certainly appreciate that great feed back from office to field. We here at Aire Serv truly appreciate our customer's

Rick Thomas
Rick Thomas via Google

Tech was on time, kept me informed on what he was doing. Overall very pleased with the service.

Response from Owner

We’re glad to hear that, Rick! It’s great to know our technician was on time and kept you informed throughout the HVAC service. Your feedback is important to us, and we appreciate your support! Thank you! Aire Serv of Knoxville

Pamela Frighetto
Pamela Frighetto via Google

Rocky was super helpful and informative and it was a really easy process. I would highly recommend using them!

Response from Owner

We’re pleased to hear that Rocky was super helpful and made the process easy for you, Jaclyn! Thank you for your recommendation—we appreciate your support! Aire Serv of Knoxville

Renee Manning
Renee Manning via Google

Response from Owner

Thank you, Renee! We're proud to provide reliable heating and cooling services! Aire Serv of Knoxville

Rick Jenkins
Rick Jenkins via Google

This is the best HVAC company I have ever found that does professional work. They are very thorough and detailed in every way when installing new heating and cooling systems. They just completed the installation of a new split system in my home and I could not be more pleased. The technicians were very friendly, respectful and very knowledgeable. I most certainly would recommend Aire Serv of Knoxville to anyone that is looking for a trustworthy, and professional HVAC service company. Rick J.

Response from Owner

Thank you for your review, Rick! We're proud to hear that our attentive installation of your new split system met your expectations and we'll be sure to celebrate your kind words with the team. We're proud to be a heating and cooling company you can count on, and we hope you'll reach out should you need us again! Aire Serv of Knoxville

Teresa Hatcher
Teresa Hatcher via Google

Jeffrey came out and replaced a wire that had caused an error message. He was prompt, friendly and had it fixed in no time! I never feel I have been taken advantage of with Aire Serve and will continue using and recommending them. They are awesome!!

Total number of 5 star reviews :942

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