4.9/5

1023 Ratings

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Tim Cooper
Tim Cooper via Google

Above and beyond for great service.

Response from Owner

Tim, we’re glad to hear we went above and beyond to provide great service! We always aim to deliver the best HVAC solutions, and we’re happy we met your expectations. Thanks for choosing Aire Serv! Aire Serv of Knoxville

It is Me
It is Me via Google

Amazing staff. Eli is a joy to work with. Made my purchase of a new HVAC easy & within my budget. Installed my unit within 48 hours of purchase. Thanks guys!

Response from Owner

We’re so glad to hear Eli made your HVAC purchase and installation easy and stress-free! Providing friendly, efficient service is what we aim for, and it’s great to know we helped stay within your budget. Thanks for choosing Aire Serv and for leaving us a great review! Aire Serv of Knoxville

Peggie Gravelle
Peggie Gravelle via Google

Eli was great, honest and thorough. We started a yearly service for our heat and air. Very friendly and personable.

Response from Owner

Peggy, we’re so glad Eli provided you with honest, thorough service! It’s great to hear you’re starting a yearly service plan for your heat and air. We appreciate your kind words, and we’re always here to ensure your HVAC system is running smoothly! Thank you! Aire Serv of Knoxville

James & Cassie Parker
James & Cassie Parker via Google

Rocky was great sharing his knowledge to help get the right unit and installers were awesome

Response from Owner

Thank you for sharing your review, James! We're glad Rocky's expertise was valuable in selecting your new unit. It was a pleasure to assist you with the installation and we hope you breathe easy knowing Aire Serv is just a phone call away for all your future heating and cooling needs! Aire Serv of Knoxville

Harrison Lierz
Harrison Lierz via Google

Was very professional and did a very good job with matinence.

Response from Owner

Harrison, we’re glad to hear you had a great experience with your maintenance service! Professionalism and quality are always our priorities, and we’re happy we met your expectations. Thanks for choosing Aire Serv! Aire Serv of Knoxville

Donna Sexton
Donna Sexton via Google

We had a great experience with aire serv. Our heat was out, but they spotted a problem with our electric panel, hooked us up with a great electrician, Powered Up electric. Both crews were on site and all work was completed in one day. The new system is efficient and quiet. We were constantly getting sick before we got the duct work replaced and now we are enjoying excellent health.

Response from Owner

We’re so glad we could help get your heat back on and work with Powered Up Electric to solve the issue. It’s great to know the new system is running smoothly, and that replacing the ductwork has improved your health as well. Thank you for trusting Aire Serv, Donna! We’re here whenever you need us! Aire Serv of Knoxville

Shannon Bennett
Shannon Bennett via Google

Tim did an amazing job with my heating issue. I can always count on Tim and Aire Serve to take care of any issue quickly and professionally! Thanks Tim for a job well done! I appreciate it! Shannon

Response from Owner

Shannon, thank you for always choosing us for your heating and cooling needs! We're glad that Tim's expertise came in handy in resolving the issue with your furnace. We can't wait to pass your kind feedback along! Aire Serv of Knoxville

Papa Johnald
Papa Johnald via Google

Jeff at AirServ was a true professional. I had three other contractor visits and none of them fully diagnosed, let alone solved my heating issues. They did the in the course of one visit and had the necessary parts on hand. I paid a fair price for incredible, knowledgeable, and efficient service. They have earned a loyal customer.

Response from Owner

We're so glad we could earn your trust in us! We're proud to have Jeff on the team and we're delighted he could diagnose and fully resolve the issue with your heating system. Thank you for sharing your review and we hope you can breathe easy knowing Aire Serv is just a phone call away! Aire Serv of Knoxville

Giovanna Gertz
Giovanna Gertz via Google

Tim was very experienced and knowledgeable. Fast clean work and extremely helpful in teaching me how to program everything properly. Just a great guy!! Looking forward to my next service call for maintenance

Response from Owner

Thank you for your review, Giovanna! We're glad Tim could help you feel comfortable using your new system and we're delighted his expertise and clean service made the difference for you. You can breathe easy with Aire Serv on your side for all your HVAC needs! Aire Serv of Knoxville

Chris Cadaveri
Chris Cadaveri via Google

Jacob Cone
Jacob Cone via Google

Eli was great to work with. Stellar customer service. Work was done on schedule and as described. Shout out to Simon and Tony! Solid techs and they did a good job installing. I would do business with this company again.

Response from Owner

J.C., thank you for your review! It's great to hear that Eli, Simon, and Tony all did a great job installing your new system. We'll be sure to pass your appreciation along. Rest assured, and know that Aire Serv is here for you! Aire Serv of Knoxville

David Lamont
David Lamont via Google

Awesome work. Highly recommend Tim.

Response from Owner

Thank you for your recommendation, David! It's fantastic to hear you were pleased with Tim's expert HVAC service and we hope you breathe easy knowing Aire Serv is just a phone call away! Aire Serv of Knoxville

Chelsie Hall
Chelsie Hall via Google

When my heat stopped working right before a winter storm, I braced myself for a few cold days. I called Aire Serv’s after-hours emergency line, left a message, and began making plans to stay warm. To my surprise, a technician called me back within 30 minutes and arrived at my house within the hour. The tech was not only prompt and friendly but also informed me that my issue was covered under warranty, so I only had to pay the after-hours fee. AMAZING service! I’m so impressed and will definitely be a loyal, long-term customer of Aire Serv.

Response from Owner

Thank you for your review, Chelsie! We're delighted we could quickly get out to help you in your emergency situation and we're proud to hear our service professional's top-notch service hit the mark with you. You can breathe easy knowing Aire Serv is just a phone call away! Aire Serv of Knoxville

Robert McIntosh & Sarah Parker
Robert McIntosh & Sarah Parker via Google

Have always had very positive interactions with AireServ. From the ease of scheduling an appointment, to the process of completely replacing our downstairs HVAC when it went out in the middle of winter, they have gone above and beyond. The professionalism and knowledge of their technicians is fantastic, and any issues during a routine service are immediately addressed. Scheduling service and routine maintenance are easy and very flexible.

Beverly Lytton
Beverly Lytton via Google

Response from Owner

We are honored to receive your great rating of our HVAC service, Beverly. Thanks so much for sharing your endorsement! Aire Serv of Knoxville

Douglas Thompson
Douglas Thompson via Google

Technician was on time and and found the problem quickly. He was knowledgeable about the system and gave two options to fix the problem. He repaired the system and it has performed well.

Jeff Swanson
Jeff Swanson via Google

Brandon was very professional and came through on Christmas Eve. Diagnosed and fixed the problem with our AC quickly. This is why we remain Airserve customers.

Response from Owner

We're proud to be a heating and cooling company you can count on, Jeff! Thank you for letting us know how helpful Brandon was at repairing your AC unit so you can stay comfortable in your home. We can't wait to share your feedback with him! Aire Serv of Knoxville

James Treakle
James Treakle via Google

Response from Owner

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Aire Serv of Knoxville.

K B
K B via Google

Tim and Chris were great. They changed my hot water heater out in less than an hour. Very professional and pleasant conversation. After a week without hot water…they were heros! Thank you Aire Serve!

Response from Owner

Thank you for your review! We're so glad Tim and Chris did a great job replacing your water heater so you can have hot water again in your home. We'll be sure to let them know their efforts to assist you are appreciated! Aire Serv of Knoxville

Peggy
Peggy via Google

Jared was great Professional explaining everything he was doing. He is a very nice young man and knows what he’s doing in this line of work. I really appreciate him. He has been to my house before and service my heating air.

Response from Owner

Peggy, thank you for recognizing our service professional, Jared! We're thrilled he took the time to clearly communicate the scope of work to you. We look forward to sharing your appreciation with him. Aire Serv of Knoxville

Total number of 5 star reviews :955

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