4.9/5

1041 Ratings

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Raypak, Inc.
Raypak, Inc. via Google

Jeff Combs was great. He took care of our problem and went above and beyond to make sure our equipment was working properly

Response from Owner

We’re glad to hear Jeff provided great service and went above and beyond to ensure your HVAC equipment was working properly! Thanks for trusting Aire Serv! Aire Serv of Knoxville

Rick & Sondra Wilkinson
Rick & Sondra Wilkinson via Google

My service technician was OUTSTANDING! He answered all my questions with a GREAT knowledge of his position.

Response from Owner

Thank you for your review, Rick! We're delighted your service professional could help you feel comfortable in your home with his expertise and dedicated work. You can breathe easy knowing we're always just a phone call away for future HVAC needs! Aire Serv of Knoxville

Les Price
Les Price via Google

They installed my HVAC system and have now been maintaining it twice a year. They do an excellent job

Response from Owner

Thank you for your review! It was a pleasure to assist you with the installation of your HVAC system, and we're grateful for your trust in us to keep everything running smoothly. You can breathe easy knowing Aire Serv is on your side! Aire Serv of Knoxville

Catherine Braden
Catherine Braden via Google

Response from Owner

Thank you, Catherine, for your great rating! Aire Serv of Knoxville

Ramesh Goyal
Ramesh Goyal via Google

Team was very knowledgeable and performed very professional work.They came as per schedule time and did qualify work.

Response from Owner

We're proud to be a heating and cooling company you can count on, Ramesh! Thank you for your great feedback. Aire Serv of Knoxville

Bryan Dickey
Bryan Dickey via Google

Joshua was a an exceptional representative for your company. He was very polite and enthusiastic about his work. He recommended a few things to consider as others have in the past but I told him that I would consider and let him know. Did a thorough job. Excellent communication skills. Even had a few good jokes to throw in there. Keep up the good work !!

Response from Owner

Hi Bryan, Thank you for this fantastic review!! We’re thrilled to hear that Joshua made such a positive impression during his visit! We’re lucky to have someone like him on our team who’s not only skilled but also brings enthusiasm and a bit of humor to the job. If you have any questions or decide to move forward with any of those recommendations, feel free to reach out. We're here to help whenever you need us.

Gabe & Shannon Beck
Gabe & Shannon Beck via Google

Thanks Josh!

Response from Owner

Thank you, Shannon! We're glad to have Josh on the team, and we'll let him know his expertise earned your trust in our HVAC services! Aire Serv of Knoxville

Scott Cousino
Scott Cousino via Google

Joshua was great and very personable!

Response from Owner

Thank you for sharing your review, Scott! We're glad to have Joshua on the team, and we're happy to hear you were pleased with his work on your HVAC system. You can breathe easy with Aire Serv on your side! Aire Serv of Knoxville

Lori Chaltry
Lori Chaltry via Google

We have used Aire Serv for a few years and have always been pleased. We needed service recently and Tim was great to with with. He quickly diagnosed the problem, went over our options and answered all of our questions. He had even waited for me to get home so he could explain it to me separately and make sure that I didn't have any questions. I felt like he was very honest and trustworthy. Tim came back a few days later to complete the work and the unit was working in no time. He did a great job!

Response from Owner

Thank you for your review, Lori! It's our pleasure to be your go-to call for all your heating and cooling needs, and we're delighted you were happy with Tim's recent service. We're proud to provide HVAC services you can trust, and we're glad we could get your unit up and running again! Please don't hesitate to reach out with future needs. Aire Serv of Knoxville

Tamara Mullins
Tamara Mullins via Google

Tony and Simon arrived on time, were very friendly, polite and professional. They explained what they were doing and answered all my questions. When they left, it was difficult to tell they had been here working, they cleaned up that well!!

Response from Owner

Thank you for sharing your review, Tamara! We're glad to have Tony and Simon on the team, and we're delighted they could earn your trust with their prompt and informative service. It was such a pleasure to provide a seamless HVAC experience from start to finish, and we hope you breathe easy knowing Aire Serv is just a phone call away! Aire Serv of Knoxville

Ellen Wolf
Ellen Wolf via Google

I can’t rate this company or its employees properly because they deserve 10 stars. Friendly, professional, dependable, local (37919) and very reasonable. I’ve been an Aire Serv customer since 2020 - they provide consistent high quality customer service.

Response from Owner

Thank you for sharing your review, Ellen! It's been a pleasure to assist you with your HVAC needs over the last half-decade, and we're delighted we've earned your trust with our reliable and courteous service. You can breathe easy knowing Aire Serv is always just a phone call away! Aire Serv of Knoxville

J Olson
J Olson via Google

The service was efficient and personable.

Response from Owner

Thank you! We're proud to be a heating and cooling company you can count on. Aire Serv of Knoxville

Steve Nelson
Steve Nelson via Google

Jeffrey was very professional, attentive and polite. Hope to see him again for a cooling tuneup.

Response from Owner

Steve, thank you for recognizing Jeffery's efforts! We're glad his professional and attentive demeanor really stood out to you. We'll be sure to share your feedback with him, and we look forward to your next maintenance visit! Aire Serv of Knoxville

Lain & Juliet Jones
Lain & Juliet Jones via Google

The servicing teams are exceptional! We've benefitted from Josh McCarthy and Tim. Both are passionate about their careers and solving problems. They take their work seriously and spend time ensuring that they are tackling the problem in the right way. I have never seen such thoroughness and care in service professionals; they are to be commended.

Response from Owner

Thank you for your review, Iain! We'll be sure to let Josh and Tim know their dedication to exceptional service hit the mark with you. It was such a pleasure to assist you with your HVAC needs, and we're delighted we could quickly resolve the issue. We hope you breathe easy knowing Aire Serv is just a phone call away! Aire Serv of Knoxville

Robyn Tolhurst
Robyn Tolhurst via Google

Joshua was great service

Response from Owner

Thank you, Robyn! We're glad to hear that Joshua's excellent work earned your trust in our HVAC services! Aire Serv of Knoxville

Kelly Sabatini
Kelly Sabatini via Google

Josh was AMAZING…knowledgeable and friendly. 5 star 5 star 5 star…

Response from Owner

Thank you for your five-star feedback, Kelly! We're grateful to hear that Josh provided superior service for your heating and cooling needs. We'll be sure to let him know his efforts to help you are appreciated! Aire Serv of Knoxville

Gill Sabatini
Gill Sabatini via Google

Very friendly and professional! The most positive experience I’ve ever had with an HVAC company.

Response from Owner

Thank you for sharing your experience, Gil! It's our pleasure to make it a positive and seamless one every step of the way. Rest assured, and know that Aire Serv is here for you and all your HVAC needs! Aire Serv of Knoxville

Drew Moorehead
Drew Moorehead via Facebook

Fantastic company and workforce. Jason Porter and his team came up with a creative and cost effective solution to cool our gymnasium/church space while other companies were either price-gouging us or ghosting us, and I could not be more pleased with the finished product. I along with our entire congregation are so grateful to Aire Serv for the work they did and the way they did it.

Drew Moorehead
Drew Moorehead via Google

Fantastic company and workforce. Jason Porter and his team came up with a creative and cost effective solution to cool our gymnasium/church space while other companies were either price-gouging us or ghosting us, and I could not be more pleased with the finished product. I along with our entire congregation are so grateful to Aire Serv for the work they did and the way they did it.

Response from Owner

Thank you for your thoughtful review, Drew! It was such a pleasure to assist you with your HVAC work, and we're delighted Jason could help you find a solution that suited your needs. You can breathe easy knowing Aire Serv is always just a phone call away! Aire Serv of Knoxville

Tim Cooper
Tim Cooper via Google

Above and beyond for great service.

Response from Owner

Tim, we’re glad to hear we went above and beyond to provide great service! We always aim to deliver the best HVAC solutions, and we’re happy we met your expectations. Thanks for choosing Aire Serv! Aire Serv of Knoxville

Total number of 5 star reviews :973

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