Marianela Prather
Marianela Prather via Google

Judy Leiser
Judy Leiser via Google

Clean!

Response from Owner

Thanks for the five-star review, Judy! We're glad everything was clean for you!

Earl Killian
Earl Killian via Google

Had an emergency situation a couple of weeks ago in one of our rental properties just outside of Pasco. Was lucky to have Aire Serve be so responsive to our needs. The temps were cold and they were prompt to get to us. We appreciate the help and will keep them on speed dial for any future needs.

Response from Owner

Thank you, Earl! We appreciate your kind review and are happy our team could help keep you warm. We look forward to serving you again!

Emma Howell
Emma Howell via Google

My father needed his heating unit repaired with this cold weather. We are all very concerned and cautious with the current Covid situation due to my fathers age and health conditions. Aire Serv exceeded our expectations of social distancing, masks, cleanliness and company protocols to ensure the safety of my father. Huge thank you to everyone at Aire Serve. You made my father comfortable with the process and his system is now running great!

Response from Owner

Wow, thank you for the kind review! Our team works hard to follow COVID protocols and make sure everyone feels safe, and we sincerely appreciate your recognition of our efforts. We are SO glad your father is warm with his new heater, and look forward to serving you again!

Nichole Warden
Nichole Warden via Google

My old heater went out and after making several phone calls and getting multiple quotes, I went with Aire Serve to replace my system. They beat their competitors in cost and professionalism. Very pleased with my entire experience!

Response from Owner

Thank you, Nichole! We are glad you are happy with your new heater and appreciate you taking the time to leave us a kind review!

Walter Matthews
Walter Matthews via Google

In the process of building a new home and I was not happy with the company that was recommended. I decided to hire my own company for complete install of new system and ducts. After a few companies came to give estimates, I went with Aire Serv and couldn't be more pleased! Their office staff and install team was top notch. They made this process easy and seamless. Will absolutely recommend this company to friends and family!

Response from Owner

Thanks, Walter! We were happy to install your new system and ducts, and appreciate all the compliments of our team. We look forward to serving you again!

Shelby Herman
Shelby Herman via Google

Best Service In Town! So happy that I reached out to Aire Serv to get my system running. Friendly, professional, and QUICK! Will be using them from now on without question!

Response from Owner

Thanks for taking the time to leave us a kind review, Shelby! We're glad we could get your system running quickly and look forward to serving you again!

Heather Schreiber
Heather Schreiber via Google

Big thank you to Dean and his team. I have no mechanical abilities and he took the time to explain the system and what was needed. After meeting him, I can tell he is very knowledgeable and truly cares. He found an easy fix, and an even better price! Very pleased!

Response from Owner

Thank you, Heather! We're glad Dean and our team could fix your system and explain everything clearly. We look forward to serving you again!

Brody McKay
Brody McKay via Google

I have a very old system and I knew going into this winter I would want to replace my entrei unit to avoid making emergency calls for service repairs. I started with having several companies come to inspect my system and receive quotes. I was pleased with the Aire Serv team all the way around. From how quickly they got me on their books to the quote, and the removal and new installation process. I am confident with their work and their abilities to keep up on my annual maintenance for years to come. Thank you to Dean and the entire Aire Serv team for making this an pleasant experience.

Response from Owner

Thank you, Brody! We're glad that we could replace your old system quickly and make sure you stay warm this winter. We appreciate you taking the time to write us such a kind review!

Tonya Hecker
Tonya Hecker via Google

When my heating system quit working I called around and found Aire Serv. The office staff was friendly and promptly scheduled Dean to come out and give me an estimate. I was impressed that he provided me with several options, patiently and answered my questions, explained the financing they had available. The installation was scheduled and Ryan showed up at the scheduled time and installed the system for me. He went through and explained the whole system and answer all my questions. I had follow up questions and received prompt calls back. Most of the time it seems once you are done and they are paid you never hear back but that isn't the case with Aire Serv. I would highly recommend them hand down.

Response from Owner

Thank you, Tonya! We're happy to hear our team could get you a new unit and answer all your questions! We sincerely appreciate you taking the time to write us a positive review and look forward to serving you again.

Craig Monson
Craig Monson via Google

I called Aire Serv when my thermostat was not functioning properly. They were quick to make the service call. I live about 20 minutes out of town and they didn't hesitate to make the trip. I was happy with their estimate and how quickly they were able to get a new one installed. Highly recommend this company.

Response from Owner

Thanks, Craig! We appreciate you taking the time to write us a kind review. Thanks for choosing Aire Serv!

Tiffani Deal
Tiffani Deal via Google

I recently contacted Air Serve in Kennewick for a simple routine maintenance on my HVAC unit. The Air Serve team was professional from the first call I made. They were prompt, clean, and very professional. Very happy with the experience, will definitely be using them in the future.

Response from Owner

Thank you, Jane! We're glad you had a great experience with our team, and we could tune-up your unit. We look forward to serving you again!

Tiffani Deal
Tiffani Deal via Google

With the recent cold weather snap in Tri-Cities, my old system was not keeping up with the below freezing temps. Being a single mom, I dread issues like this. Most HVAC companies could not get to my unit for several days. I contacted Air-Serve and they were able to get me on their books within hours! I was pleased with their professionalism and their caring attitude to get my unit operating more efficiently. I could not have been happier with the outcome. They have a customer for life and I will always recommend Air-Serve.

Response from Owner

Wow! Thank you, for the kind review Tiffani! We're glad our team could get you your new system so quickly and efficiently. We look forward to serving you for life!

Brittny Doolittle
Brittny Doolittle via Google

Cody Myers
Cody Myers via Google

I am Clay in Kennewick. We needed a/c service during the hottest days of summer. We took a shot and called Aire Serv to look at our problem. Dean showed up the day we called and evaluated the system. The heat pump was over 30 years old and needed to be updated. Aire Serv did an amazing job. Within 4 days the new equipment was completely installed, tested, and working perfectly. Dean and Ryan did top quality work with amazing craftsmanship. They kept their word on everything. We can't recommend Aire Serv and particularly Dean and Ryan any more highly.

Response from Owner

Thanks for all the compliments, Cody! We're glad our team could help keep you cool on the hottest day of the year! We appreciate you taking the time to write such a kind review.

Billie Lovewell
Billie Lovewell via Google

My AC went out just as the temperatures rose into the 90s, I called air serve and they had a technician out with in a couple of days. They went over all my options with me and did not pressure me into picking the most expensive option. They were very honest about what I needed and didnt just try to take me for more money. I was very pleased with their promptness, communication , price, and honesty. I highly reccomend them.

Response from Owner

Thanks for taking the time to write us a kind review, Billie! We appreciate you recommending us to others and we look forward to serving you again in the future!

Brett McClure
Brett McClure via Google

Our HVAC system decided to go down at a most inconvenient time for the family. After attempting to get an appointment with our normal repair company, we called Aire Serve and couldn’t have been more pleased!! Professional, prompt, and well priced. We have found our new preferred heating and cooling service in the Tri-Cities. No hesitations in recommending.

Response from Owner

Thanks for taking the time to write such a kind review, Brett! We're glad we could fix your system and get it running again when you needed it most. Thank you for choosing Aire Serv!

Total Number of Reviews:17

Let Us Call You

*Required

We're sorry. We don't currently provide service to