4.9/5

323 Ratings

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Nolan Bergstrom
Nolan Bergstrom via Google

Super helpful for a end of day furnace service. The technician was professional and even provided some tips on what to watch for in the future.

Response from Owner

We are happy to hear we met your expectations with your furnace service this evening. We appreciate you taking the time to leave us a review.

Matt and Kim Eldred
Matt and Kim Eldred via Google

Had an issue and they came out within 40 min and I live 30 min from them. Super friendly and extremely knowledgeable and fair!!

Response from Owner

Thank you, Matt. We appreciate your feedback and are happy to hear we got the job done efficiently.

NugatoryParadox
NugatoryParadox via Google

Response from Owner

Thank you for the 5 Stars! We do our best to give every customer a 5 star experience. We are grateful to know you received 5 star service from our team!

Meredith Knight
Meredith Knight via Google

Our hot water heater went out and they were not only quick to come out to give us an estimate but we had it replaced within 48 hours. Install took 4 hours and that was with extra work needing done. They were super respectful, professional and I would recommend them to anyone needed help with their HVAC or Water heater!

Response from Owner

Thank you, Meredith. We are so happy to hear we met your expectations for your water heater replacement. Thank you for alliwing us to work with you.

Joseph Hill
Joseph Hill via Google

Quick and Easy, best rates around - called and they were there within 3 hours. 99$ fee to come out, if you have actual work that needs to be done the fee gets waived and you just pay for the service. No hourly charge for them being out there like Suburban HAC. Zach was my technician and he was very knowledgeable, friendly and gave me good advice for preventative measures to keep my outdoor unit in good condition. Very thorough service. I will definitely be using their services again if I require assistance.

Response from Owner

Thank you so much for sharing your experience, Joseph. We’re thrilled to hear that Zach provided you with knowledgeable and friendly service and that you found our rates and approach satisfactory. It’s great to know you appreciated the preventative advice to maintain your outdoor unit. We look forward to being your go-to service provider in the future.

Kenneth Bowen
Kenneth Bowen via Google

Brett B. Is the man. Great professional service

Response from Owner

We will be sure to let Brett know you are happy with the service provided. Thank you for choosing Aire Serv for your furnace maintenance.

Rachel Floyd
Rachel Floyd via Google

Absolutely phenomenal! We had the privilege of working with Dave and Ben and the service was amazing. If you are looking for sincere and experienced help, this is who you call!

Response from Owner

Hello and thank you for leaving your review! Our compassionate and understanding team here at Aire Serv of Kalamazoo are always here to handle your heating and air conditioning needs so you can focus on the more important things. We hope you have a nice week!

Savannah Crooks
Savannah Crooks via Google

The team at Airserv was very knowledgeable and their customer service was excellent. I called after hours and spoke with their call service. Their team proceeded to call me back the next day to confirm my appointment and clarify some things I said during the call. Zach and Owen both helped us with our furnace issues and they were fantastic. They took the time to thoroughly evaluate the issue, explain it to us, and give us thorough estimates.

Response from Owner

Thank you for the review, Savannah. We’ll be sure to let Owen and Zach know that you were happy with the service you received.

Vic Wilk
Vic Wilk via Google

Veteran owned business was awesome! They came out and did services on several systems and will see ya’ll in the spring!

Response from Owner

Thank you for the review. We appreciate look forward to seeing again for y our a/c maintenance!

Paul Hammond
Paul Hammond via Google

Response from Owner

Thank you so much for your 5-star review, Paul! We are thrilled to hear that you had a positive experience with Aire Serv of Kalamazoo. Our team works hard to provide top-notch service, and we are glad to hear that we met your expectations. Thank you for choosing us for your HVAC needs!

Kenneth Hunnicutt
Kenneth Hunnicutt via Google

Quick same day, low rate, friendly.

Response from Owner

Thank you for taking the time to leave a review, Kenneth! We are pleased to hear that you were satisfied with our quick service, affordable rates, and friendly staff. Your feedback is greatly appreciated.

Mike Bridges
Mike Bridges via Google

Have used them since we moved to Michigan in June 2022. Always great service. I suggest signing up for their plan where they come out and check your unit in the spring and fall. Had to get a new furnace in Oct 2023 and they got it installed in less than a day. Always good, professional service. They now offer plumbing and we have used them for that as well.

Response from Owner

Mike, thank you for taking the time to leave a review. It is an absolute pleasure to work with you for all of your heating and cooling (and Mr. Rooter Plumbing) needs.

Anthony Padilla
Anthony Padilla via Google

Excellent job on a much needed softener system.3 well organized installers arrive at the appointed time a finished the job in a expedient manner.

Response from Owner

Thank you, Anthony. We appreciate your and are extremely happy to hear that you are satisfied with the service provided.

Joe Cowels
Joe Cowels via Google

Very professional, polite, and easy to talk to

Response from Owner

Thank you for taking the time to leave us a review, Joe! We're glad to hear that you found our team professional, polite, and easy to talk to. We strive to provide 5 star customer service and we appreciate your feedback.

West Portage Baseball Director
West Portage Baseball Director via Google

Response from Owner

Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a positive experience with our team at Aire Serv of Kalamazoo. If you ever need any HVAC services in the future, please don't hesitate to reach out.

Vaughn Prior
Vaughn Prior via Google

Your Service technician was exceptional. Prompt, polite and very professional. Explained everything in detail.

Response from Owner

We are happy to hear we met your expectations. Thank you for the 5 stars!

Brian Argo
Brian Argo via Google

Response from Owner

Thank you for the 5-stars, Brian. Thank you for choosing us for your furnace repair! It was great to work with you.

Scott & Marcie Burkett
Scott & Marcie Burkett via Google

Our furnace stopped working on the coldest day of the year. We called AireServ and their technician Zack was there in a few hours to diagnose the issue and had the parts installed in less than 24 hours. The service was very timely and professional from start to finish. Highly recommend!!

Response from Owner

Thank you for the review, Scott. We are happy to hear you received the 5 star service you deserve and that we always aim to give. We are glad that your furnace repair went smoothly.

Randy Walter
Randy Walter via Google

The best! Everyone we have worked with is outstanding in every way. I can not say enough positive things.

Response from Owner

We surely appreciate your review, Randall, and your loyalty. We always look forward to working with you and visiting for heating and cooling maintenance.

Shelia Bair
Shelia Bair via Google

Worked hard and long, but got the job done! So grateful for the good service and keeping us informed all along the way about what was happening.

Response from Owner

Thank you for your review. We are happy to hear we met your expectations!

Total number of 5 star reviews :313

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