Aire Serv Advantage Plan™ Frequently Asked Questions

Aire Serv HVAC van parked on a residential street.

You may be asking yourself, is a residential HVAC maintenance plan worth the money? The benefits of an HVAC maintenance plan can be worth the cost to homeowners for several reasons. Most importantly, an Aire Serv Advantage Plan™ could help prevent unexpected HVAC system repairs and prolong the life of your heating and cooling system. Not to mention, keeping your HVAC equipment maintained helps keep your warranty valid.

Continue reading through some of the frequently asked questions we receive about our Aire Serv Advantage Plans™ to see if it is the right fit for you and your home.

Why would I want an Advantage Plan?

Regular maintenance or Total Comfort Tune-ups on your home’s heating and cooling equipment is essential to keeping your home a working, comfortable, livable space. When you sign up for the Aire Serv Advantage Plan™, you are taking all of the worries out of the equation. Aire Serv of Kalamazoo will keep track of your unit's service schedule and set reminders for when your next service is due! One of our service professionals will visit your home twice a year to provide a comprehensive Total Comfort Tune-up. The heating system tune-up is done in the fall/winter and the cooling system tune-up is done in the spring/winter. Your Advantage Plan will help keep your home frosty cool in the summer and toasty warm in the winter.

HVAC repair person carries a toolbag into a home.

How often do service professionals come and do maintenance on my unit?

A service professional will come out twice a year, usually once in the spring or summer and once in the fall or winter.

What does an Advantage Plan include?

The Aire Serv Advantage Plan™ includes a year of coverage that includes comprehensive Total Comfort Tune-ups on your HVAC equipment, a 15% discount on all service repairs, a discount on equipment replacements if needed, priority scheduling when you need it most, and preventative maintenance to help prevent emergency situations. See details about what kind of services are performed for each unit in your home by one of our expert service professionals.

HVAC

Total Comfort tune-ups completed twice annually depending on the type of HVAC equipment in your home, i.e. furnace, boiler, A/C, air handler, etc.
A comprehensive analysis of motors, electrical, and refrigerant systems.
Clean sensors, check the heat exchanger for rust, pitting or any carbon monoxide leaks.
Thermostat, air filters, and ductwork evaluation to ensure optimal performance and comfort.
Safety components and control testing (check valves and pressure switches as well as voltage and wire connections) to verify operational conditions.
Qualitative and quantitative analysis of unit.

Family relaxing on the couch of a residential home.

What are some other benefits of an Advantage Plan?

By having continual maintenance on your units we will ensure regular cleaning and filter changes take place, which in turn creates a healthier environment.

Additional Benefits:

Better indoor air quality inside your home
Better energy efficiency and potential for a lower energy bill
Dirty air filters will be changed out on a consistent basis
Small issues will be detected before they grow
Potential system damage is prevented
Potential increase in overall HVAC lifespan
Peace of mind knowing that your furnace is ready for Michigan weather
Free air quality monitoring at your tune-up if requested at time of scheduling appointment

If I sign up for the Aire Serv Advantage Plan, are the maintenance visits free with the plan?

Good news! The maintenance visits are included in the plan price! One price takes care of Aire Serv maintenance for the year and you also receive 15% off any additional HVAC services or repairs because you are a valued customer!

What kind of discounts does this plan offer?

As an Advantage member, you will receive a 15% discount on any service the Aire Serv team performs on your unit. Couple that with our 24/7 emergency service, and your worries will become our responsibility.

What does “Preferred Customer Status” mean for me?

As a preferred customer, you receive scheduling priority. This means that if you have an issue or an emergency, we will make sure you’re at the top of our list of any urgent or waitlist that we have for service calls.

How much is the advantage plan to join?

Though the Advantage Plan is a great investment, it is not a high cost! The price of an Advantage Plan that covers both a gas furnace and a/c is only $189! Please call to begin your plan today.

How do I pay for the plan?

We take all major credit cards, check and cash. You can pay when a service professional visits your home or pay ahead over the phone.

How do I cancel the plan?

You can cancel your plan at any time by calling our front desk.

Aire Serv branded doormat being placed outside a home.

If I move, does my Advantage Plan move with me to a new home?

Your Advantage Plan can be transferred at any time! If your current Aire Serv franchise is unable to service your home due to your location being out of their service area, you can transfer your account to another Aire Serv service provider in your new area. You may also leave the Advantage Plan as an incentive for a new buyer of your home.