4.9/5

1564 Ratings

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David Schrimpf
David Schrimpf via Google

Michael and Jay were the service techs that did the dryer vent clean out. They were professional, courteous, friendly and worked efficiently. I highly recommend Aire Serv, as the entire experience was top-notch.

Bill Dent
Bill Dent via Google

My tech did a thorough and detailed job. Kept me abreast of progress.

Vanessa Mahaney
Vanessa Mahaney via Google

Thanks again for a job well done ensuring our air conditioner will be ready to go when the time comes. Laree did an excellent in explaining what would improve the operation of the system and followed up by sending an email with details. We have been with this company for over 20 years and they are always professional and proficient! From the office staff, to the technicians and the owners, you can count on quality service! Thanks so much in not only providing a service but making your customers feel valued as well😊😊.

Response from Owner

Thanks for the review! Sharon is a very important part of out team, and we're lucky to have her!

Wyatt Bunselmeyer
Wyatt Bunselmeyer via Google

Service technician Laree Hutchinson was on time, super friendly, and a wealth of information. Service was carried out quickly and efficiently. Couldn’t recommend Airserv and Laree enough!

Response from Owner

We’re so glad to hear that Laree provided friendly and efficient HVAC service, Wyatt! It’s great to know he was able to share helpful information with you while completing the job. Thanks for recommending Aire Serv, and thank you for your great review! Aire Serv of Jefferson City

Keith & Carol Dahler
Keith & Carol Dahler via Google

Response from Owner

Thank you, Carol! It's a pleasure to provide heating and cooling services you can count on! Aire Serv of Jefferson City

David Spring
David Spring via Google

8/14/2024 Marshall serviced and enhanced my system wonderfully. Ronnie and Heidi were friendly and informative. Thank you all! 2/14/2025 Kendra provided excellent/friendly maintenance. Thank you! 3/21/25 Bri provided excellent communication updates on my service scheduling and updates. 3/25/25 Michael provided a fantastic installation of my new system. I look forward to another long tenure with this unit, similar to the previous 18-year system life. 3/25/25 Thomas’ heat pump installation was great. The system is nicely positioned.

Response from Owner

Thank you David for the 5-Star rating and for being an Aire Serv customer!

Crystal Beauprez
Crystal Beauprez via Google

Thomas did the duct cleaning and was outstanding. Jay replaced the water softener and was outstanding as well. They did the company proud today and proved why Aire Serv is the best.

Response from Owner

Your review made our day, Rick! We're happy to hear that Thomas and Jay took care of your duct cleaning and water softener installation seamlessly. Thank you for trusting us with your HVAC needs! Aire Serv of Jefferson City

Shannan Sisco
Shannan Sisco via Google

Very professional and courteous. Marshall Rea, our tech, is a very nice person and knowledgeable at his job. Great conversationalist and just a pleasant individual all around. I highly recommend AirServ and Marshall as your technician. EDIT: It won’t let me post another review, so I will update this older one. I had a check up today, and the tech was not the usual Marshall Rea (fantastic tech!), but Andrew Sturtevant. Just like Marshall, Andrew is very professional, courteous, knowledgeable and just a pleasant person to be around. I am starting to suspect that Aire Serv only hires those of the utmost character. I highly recommend Aire Serv! Customer: Shannan Sisco Edit: 3/18/25 Another awesome appointment. Andrew Sturtevant, our tech today, is fantastic! He was here last time around as well. Very courteous, professional and good to chit chat with! Aire Serv knows customer service and hires with that in mind. I also like that they send a text with your tech’s name and picture just before they arrive. Quick shout out to Marshall Rea, the outstanding tech that did the first few service appointments. Hope he is doing well. Thanks, Aire Serv!

Response from Owner

Thank you Shannon for the 5-Star review. We appreciate you choosing Aire Serv to make the air in which you live and breathe, comfortable and clean!

Alice Kuechenmeister
Alice Kuechenmeister via Facebook

The Marshall Rea, the service technician, was at my home today. He is an excellent representative of Aire Serv. He is competent, friendly, kind, fast, and knowledgeable and sharing of upgrading products. I would give a 5 star rating if I could find where it is located. Thank you Marshall for all your help.

Response from Owner

Alice, thank you so much for your kind feedback about our service professional, Marshall! We're happy to hear he provided friendly and superior service, making sure to share additional information on how to upgrade your products. We'll let him know you appreciate his efforts! Aire Serv of Jefferson City

Angela Vierstra
Angela Vierstra via Google

Scheduled an AC tune up and our technician was Brandon White. He was running ahead of schedule and called to ok an earlier appointment start. He arrived in the time he quoted for moving up our appointment and was friendly and professional. Before entering the house, he put on shoe covers. Brandon gave me a run down of what services he was going to do and offered information on their service membership. He serviced the AC system and informed us of additional maintenance items that were needed with explanations for the need. Very thorough and gave suggestions that could help to keep air flowing better through upper floor bedrooms. Brandon explained the fees (and potential savings if we signed up for the service membership) before any additional services were performed. We are extremely pleased with the work that was done, the cost, and Brandon’s professionalism and knowledge. Would highly recommend!

Response from Owner

Thank you for your thoughtful recommendation, Angie! It's our pleasure to make your experience with us a seamless one from start to finish and ensure clear communication every step of the way. It's great to hear that Brandon provided plenty of information about your A/C unit and that he kept you informed of any additional fees, along with the savings that could be provided with our Membership program. We'll be sure to let him know you appreciate his efforts to serve you! Aire Serv of Jefferson City

Robert Venci
Robert Venci via Facebook

I had a complete upgrade to my heating and humidifying system. The service technicians, Marshall, Kendra, and Michael, were consumate professionals. They performed the repairs and upgrades with skill, efficiency, professionalism, and technical expertise. I am totally satisfied and pleased with the service provided. I will recommend your services to all my friends and neighbors.

Response from Owner

Robert, thank you for sharing your kind recommendation! It was such a pleasure to assist you with your HVAC system update, and we'll be sure to celebrate your kind words with Marshall, Kendra, and Michael. Our goal is to put our clients first and get the job done right the first time, every time, and we're glad you were satisfied with their hard work. You can breathe easy knowing Aire Serv is just a phone call away! Aire Serv of Jefferson City

Kara Parker
Kara Parker via Google

Andrew from Aire Serv came out because our unit wasn’t blowing any cold air. After doing a thorough diagnostic, he found the problem and gave several options to fix it to fix it but also prevent future issues. He explained it all well. He was very pleasant and personable to work with.

Response from Owner

Thank you so much for your review, Kara! We're delighted Andrew could help you feel comfortable in your home again with his prompt diagnosis and repair of your A/C unit. If you need us for future heating and cooling services, please don't hesitate to reach out! Aire Serv of Jefferson City

Jim & Jayne Dunkmann
Jim & Jayne Dunkmann via Google

New review and thanks to LaRee for great service. We have the Smart Advantage plan and our tech checks and makes sure everything is running well for the next weather season. Thank you LaRee! More great service provided by Marshall! Furnace was not working and the next 5 days temps of zero and below were headed our way. He arrived on Saturday late afternoon and got us up and running. I'm also grateful to have Smart Addvantage! Discount on emergency service was much appreciated. Marshall was super helpful and helped me understand better how the Heat Pump and the settings work. He was also super patient. I asked a lot of questions!

Response from Owner

Thank you, Jayne, for the 5-Star review and kind words about our install team! We try very hard to provide a great customer experience to all of our customers, and we'll be sure to pass along your appreciation to David, Rob, and the team. Thank you! Aire Serv of Jefferson City

Robert Venci
Robert Venci via Google

I had the opportunity to take advantage of the expert service offered by the Air Serv center in Jefferson City, Missouri. Three service technicians, Marshall, Kendra, and Michael did an outstanding job in rebuilding my heating and humidifying system for my home. They were all very skilled, professional and courteous. They all explained what was going to be done and how the repairs/replacements would operate to improve efficiency and output. These are the kinds of technical experts one hopes to engage in repairing their systems and I was fortunate to have the best. They deserve to be recognized and given whatever gratuity is permitted.

Response from Owner

Thank you so much for your kind review, Robert! It was such a pleasure to assist you with the service of your HVAC system. We're glad to have Marshall, Kendra, and Michael on the team, and we're delighted their expertise and responsive communication earned your trust in us. We hope to have the opportunity to help you with future heating and cooling needs! Aire Serv of Jefferson City

Don & Marilyn K. Hillis
Don & Marilyn K. Hillis via Facebook

Our technician Andrew did a great job with the semiannual tuneup. He was professional, polite, knowledgeable and took time to explain issues or answer questions. One of the top techs we’ve ever had. We would be glad to have him every time.

Response from Owner

Thank you so much, Don! We're glad to have Andrew on the team, and we're delighted his expertise and reliable service were valuable for your tuneup. We're here to keep you feeling comfortable in your home, and we look forward to assisting you with future HVAC needs! Aire Serv of Jefferson City

Jefferson's Deli
Jefferson's Deli via Google

They installed my system today. We replaced my original HVAC with an Amana heat pump. Michael and Jay showed up on time, finished when they said they would and we're ready to work with my requests. (Even swept my garage floor, they worked clean!) Good job.

Response from Owner

Thank you for your review! It was our pleasure to replace your HVAC system with an Amana S-Series inverter heat pump so you can stay comfortable in your home. You can expect lower utility payment! We're glad that Michael and Jay did a fantastic job of installation and cleaning up after themselves. We'll be sure to pass your appreciation along! Aire Serv of Jefferson City

C Eoff
C Eoff via Google

Twice Andrew has been out, first time furnace and this time the thermostat. He was great about addressing any concerns, he kept me up on what was going on, and got the job done. Thanks again, Andrew!!!

Response from Owner

You're welcome! We're glad to have Andrew on the team, and we're delighted he made your experience with us seamless both times you worked with us. We're happy to hear that his informative and expert work was valuable in the service of your furnace and thermostat, and we hope to serve you again in the future. Thank you for your review! Aire Serv of Jefferson City

Barbara Jo Scott
Barbara Jo Scott via Google

Tim provided a clear, thorough, and reasonably-priced heat pump/furnace quote for our home. We appreciated the discounts for being a long-time customer. While it was difficult to get the install done in a timely fashion due to Missouri weather being typical/uncooperative... Rob and Tim both made a special trip (through the snow) out to the old farmhouse to help ensure our 20-year old furnace would be able to give us its last gasps of heat through those remaining frigid days. (They even lent us a few extra space heaters to keep the pipes warm in case of emergency.) Michael and Jay, our technicians, arrived ahead of schedule on our warm and sunny install day and were extremely knowledgeable, proficient, and professional. They were also kind and enjoyable to have around the house all day, and I felt comfortable and confident in their work. We're all very (warm) happy! A warm and sincere "Thank you!" to the AireServ team for another job well done. Let's hope these machines last another 20 years under your excellent service.

Response from Owner

Thank you!

Shirley Vander Tuig
Shirley Vander Tuig via Google

Response from Owner

Thank you for sharing your satisfaction, Shirley! Aire Serv of Jefferson City

Kathie Williams
Kathie Williams via Google

Andrew was very helpful.

Response from Owner

We're glad to hear that Andrew was able to help you with your concerns, Kathie. We'll let him know you appreciate his assistance. Thank you! Aire Serv of Jefferson City

Total number of 5 star reviews :1455

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