4.9/5

291 Ratings

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Customer Reviews

Tyler and Kristi Potter
Tyler and Kristi Potter via Google

Outstanding service! Brian Cole came out to our house in a snowstorm to repair our furnace quickly when we had no heat. He was kind, knowledgeable, and prompt! He did an excellent job, and we truly are grateful for his help! The receptionist was also terrific- she scheduled an emergency appointment for us within hours. We recommend Aire Serv of Greenwood and will absolutely use them in the future!

Response from Owner

Kristi, we’re so thankful for your kind words. It’s great to know we were able to respond quickly, especially during the snowstorm. Brian’s dedication to getting your furnace fixed and our receptionist’s prompt scheduling really highlights the kind of service we aim to provide. We’re happy to have earned your trust and look forward to helping you again whenever you need us. Thanks again for choosing Aire Serv! The Aire Serv Team

Larry Wilkerson
Larry Wilkerson via Google

The only complaint I have is that they broke one of the outside vent flaps which is going to require me to replace the entire unit. However, they did replace the unit within a few days.

Response from Owner

Hi Larry, thank you for your review and letting us know about the cover. I apologize for the vent cover. Our technician stated it was already broken before he did the cleaning, but we are happy to get that replaced for you at no charge if you think that is not the case. We value all our customers and want to make sure we do everything we can to make things right. Please contact our office and we can set up that replacement vent cover for you.

Larry Wilkerson
Larry Wilkerson via Facebook

They were quick to respond. They were on time and the service was performed in an efficient manner. The only complaint I have is that they broke on of the flaps on the outside vent hood which will cost me to replace.

Response from Owner

We're glad our fast response time was helpful, Larry. We'd be grateful to connect with you about this issue with your vent hood and encourage you to call us at (317) 300-5180 so we can help. Thank you for your feedback. The Aire Serv Team

Ryan Weile
Ryan Weile via Google

Quick, professional and won’t bully you into buying unnecessary equipment or parts. This will be the only company I use from here on out

Response from Owner

We're proud to be your new go-to HVAC team, Ryan! Thank you for sharing your kind recognition of our service. The Aire Serv Team

Kenneth Jewell
Kenneth Jewell via Google

We greatly appreciate the work completed on our very old furnace. The technician was very professional and was clear in explaining the problems. This being our first experience with this company was great.

Response from Owner

It was a pleasure to assist you with the repair of your furnace, Kenneth! We're proud to hear our service professional's clear explanations and dedication were valuable to you. Thank you for your review! The Aire Serv Team

Chris Faust
Chris Faust via Google

Very professional and informative. They did a great job cleaning out our dryer vent and checking to make sure we had strong air flow.

Response from Owner

Thank you for your review, Brooke! It was a pleasure to assist you with your dryer vent cleaning and we're glad to hear you appreciated our team's educational approach and dedication. We're proud to provide HVAC services you can count on! The Aire Serv Team

Drew
Drew via Google

The tech showed up on time and quickly go the job done. The people answering phones were polite and informative. It was an all around good experience.

Response from Owner

We're proud to hear you had a positive experience with us, Drew! Our team will be delighted to hear that you appreciated their prompt and knowledgeable service. Thank you for sharing your review. The Aire Serv Team

Sarah Bain
Sarah Bain via Google

They are super responsive. And absolutely take pride in their work.

Response from Owner

It's our pleasure to help whenever you call, Sarah. Thank you so much for your wonderful feedback! We're proud to be a heating and cooling company you can count on. The Aire Serv Team

shay quattro
shay quattro via Google

Great service from this company. They are honest and knowledgeable

Response from Owner

Thank you, Shay! We're pleased our team earned your trust with our HVAC expertise. The Aire Serv Team

Morgan Ragan
Morgan Ragan via Google

Really pleased with AirServ. Techs have always been friendly and informative, taking the time to answer all my questions. Customer service/admin staff are also super nice!

Response from Owner

Thank you, Morgan, for your positive rating of our heating and cooling services! The Aire Serv Team

Debbie Straker
Debbie Straker via Google

As always - professional service from very well trained staff.

Response from Owner

Thank you for your loyalty and kind review, Debbie. We put our clients first and get the job done right the first time, every time! The Aire Serv Team

Laura Molling
Laura Molling via Google

Always works well, easy and convenient to work with. Easy to schedule annual maintenance check ups and were forthright in addressing our needs. They provided options to meet our needs within our budget.

Response from Owner

Laura, thank you for sharing your experience! We're glad we can always make your experience with us a seamless one from start to finish. It's our pleasure to provide options so you can choose the right one for YOU. Rest assured, and know that Aire Serv is here for you! The Aire Serv Team

Hunter Smith
Hunter Smith via Google

Brian is always reliable, on call, and transparent. I was with complete comfort before and the difference in service and quality is night and day.

Response from Owner

Thank you for your review, Hunter! We're glad that Brian's reliable, prompt, and transparent service has left a positive impression on you. You can breathe easy knowing Aire Serv is just a phone call away if you need us! The Aire Serv Team

Donna Baker
Donna Baker via Google

Very pleasant service men!

Response from Owner

Thank you, Donna and Bob! We're delighted to hear our service professionals' friendly and effective service stood out to you. You can breathe easy knowing Aire Serv is just a phone call away! The Aire Serv Team

Renee and Jeff Magley
Renee and Jeff Magley via Google

Airserv employees have always been kind, friendly, helpful and clean. They explain what they are doing and answer all my questions. They did a great job on my install and have been great about making sure it’s in great working order. Thank you!

Response from Owner

That's exactly the kind of service we aim for, Renee! We're glad we could be there to provide the hassle free and effective installation you deserved. Thank you so much for your feedback. The Aire Serv Team

Brian Cullen
Brian Cullen via Google

Response from Owner

Thank you for rating our service, Brian! The Aire Serv Team

Nancy Smith
Nancy Smith via Google

Good honest company. I have been using aireserve for 4 years. They have been excellent.

Response from Owner

Nancy, thank you for trusting us with your HVAC repairs through the years! We're honored by your trust in our team. The Aire Serv Team

Olivia Brown
Olivia Brown via Google

Isaiah and Cody were so friendly, informative, and hard working. Would definitely recommend.

Response from Owner

Olivia, we're delighted to hear that Isaiah and Cody did such a stand out job! Thank you for taking the time to share your experience and recommendation! The Aire Serv Team

Tina Voeller
Tina Voeller via Google

Very professional , answered all my questions and fixed my ac quickly ! I would highly recommend Cody for any work you need done .

Response from Owner

Thanks, Tina! We're happy to hear that Cody's HVAC expertise earned your recommendation. The Aire Serv Team

Koby Kern
Koby Kern via Google

Duane was punctual, knowledgable, and insightful. Generally, a pleasure to work with.

Response from Owner

Koby, thank you for letting us know that Duane's expertise was helpful! We'll be sure to pass your comments along. The Aire Serv Team

Total number of 5 star reviews :277

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