4.9/5

963 Ratings

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Donna J. Ussery-Owens
Donna J. Ussery-Owens via Google

Amazing tech Ryan Nelson! So kind and honest. Took great care while he was here servicing the AC. Was a world of knowledge. I would highly recommend!

Debbie Slaughter
Debbie Slaughter via Google

John Bell
John Bell via Google

Ryan Nelson with aire serv came out and provided us with several options for our AC system. He did a great job explaing our options! We have always used aire serv!

Response from Owner

It's fantastic that Ryan did a great job communicating the various options for your A/C unit to you, John! We'll let him know you appreciate his expertise. Thank you so much for making us your preferred choice for all your heating and cooling needs! The Aire Serv Team

Jon Back
Jon Back via Google

John arrived at the time arranged, immediately put on shoe covers, said hello to my pets, and got right to work. I was informed step by step as he worked. We discussed the findings when complete. Very effective and professional. Thanks!

Response from Owner

Jon, thank you for sharing your experience! It's great that John respected your home and kept you informed every step of the way. We're glad he did a wonderful job clearly communicating with you! We'll be sure to pass your appreciation along, and please give your pets some ear scratches for us. The Aire Serv Team

David Gow
David Gow via Google

Jeremy did a great job, very knowledgeable, would definitely recommend.

Response from Owner

Thank you for recommending us, David! We know Jeremy will be happy to hear his heating and cooling expertise has earned your five stars. The Aire Serv Team

tapperbld
tapperbld via Google

I had a solid experience with Aire Serv. The Tech arrived pretty quickly, and the repair was done professionally. No complaints at all..

Response from Owner

Thank you for your review! We're glad we could help you breathe easy and have a seamless HVAC repair with us. We're always here for any future heating and cooling needs! The Aire Serv Team

Jeb Texas
Jeb Texas via Google

These guys are AWESOME! The best customer service I have ever seen in any business. On time, with notices beforehand and pictures of the techs involved, AireServ delivers the best HVAC maintenance and repair services. I really liked the friendly phone center people! The tech who checked my systems was very thorough, and took the time to explain what he found. He even checked all my attic ductwork, and found a few pieces that needed TLC. HIGHLY recommend!

Response from Owner

Thank you for sharing your recommendation, Jeb! We're delighted our responsive communication and thorough HVAC service earned your trust in us. We hope to have the opportunity to assist you with future heating and cooling needs! The Aire Serv Team

John & Michele Holmes
John & Michele Holmes via Google

Ryan Nelson, our service professional was awesome. Great service. Would highly recommend.

Response from Owner

We'll be sure to let Ryan know you appreciate his efforts to serve you, John. Thank you for your recommendation of our heating and cooling services! The Aire Serv Team

John & Michele Holmes
John & Michele Holmes via Google

Ryan Nelson - Thorough, friendly, and knowledgeable.

Response from Owner

Thank you, Michele! We're happy to hear that Ryan provided five-star service for your heating and cooling needs. The Aire Serv Team

Kristen & Garry Murry
Kristen & Garry Murry via Google

The whole Aire Serv team was extremely helpful from start to finish. Emmy answered the phone and held our hands the whole way through. Tanner came out in the evening to talk with us about which system would be best for our home, and had some really awesome financing options to choose from. Tony, Kyle, and Kaleb worked hard to get our system installed and our house cool on the first hot day of the year. Aire Serv went above and beyond to make sure that our family would be comfortable, and we will never use anyone else.

Response from Owner

We're glad we could make your experience with us a seamless and positive one, Garry! It was our pleasure to help you with financing options and to expertly install your new system so you can stay cool on such a hot day. We look forward to sharing your wonderful feedback with Emmy, Tanner, Tony, Kyle, and Kaleb. Thank you! The Aire Serv Team

Kristen Beaird
Kristen Beaird via Google

Tony, Kyle, and Kaleb were awesome! They got our new unit put in quickly and everything was spotless when they were done. Emmy was easy to talk with on the phone and helped walk us through the whole process. Tanner was very helpful and thorough in putting together estimates and explaining what we needed. Cheyanne got our system ordered quickly and Kasen loaded everything up for a quick and easy install. Very professional team that really cares about their clients. We will continue to use Aire Serv for all of our HVAC needs, and would refer them to anyone!

Response from Owner

Thank you, Kristen! We're happy to hear how helpful our team was every step of the way and that your experience with us was smooth from start to finish. We're grateful to help you with financing and to install your new unit for you, and we can't wait to let Tony, Kyle, Kaleb, Emmy, Tanner, and Cheyanne know how much you appreciate their efforts to assist you! The Aire Serv Team

Melissa Pew
Melissa Pew via Google

Today Ryan Nelson came to service our ac unit and helped with the warranty, ordered parts and saved us some money, so we are happy about that. We look forward to having Airserve take care of our home.

Response from Owner

Thank you for your review, Melissa! We're happy to have Ryan on the team, and we're delighted he could earn your trust with his transparent service and expertise. We're glad we could resolve the issue with your A/C to help you feel comfortable in your home, and we look forward to assisting you again in the future! The Aire Serv Team

Melissa Pew
Melissa Pew via Google

Ryan Nelson came to repair a split for us. He was very kind and professional. Ryan explained everything in great detail, we were very comfortable with him and even purchased the annual maintenance program. Thanks Ryan!

Response from Owner

You're welcome, Melissa! We're glad to have Ryan on the team, and we're delighted his expertise and informative service earned your trust in us. We're glad we could keep you feeling comfortable in your home with the repair of your split, and we hope you breathe easy knowing Aire Serv is on your side. Thank you for your review! The Aire Serv Team

Jamie Chenault
Jamie Chenault via Google

Andrew was very professional and explained what he was to do and if we had any questions. Very nice guy ! I’ve always had great service with Aire Serve and will continue their maintenance program.

Bill & Becky Hurlbut
Bill & Becky Hurlbut via Google

Ryan Nelson came by talked to us about some of our issues and was able to get us back up and heating in no time.

Response from Owner

Thank you, Becky! We're glad to hear Ryan could get your furnace up and running again so you could breathe easy in your home. We hope to have the opportunity to assist you with future HVAC needs! The Aire Serv Team

Rick & Cindy Schuler
Rick & Cindy Schuler via Google

Response from Owner

Thank you, Rick, for your great rating of our heating and cooling services! The Aire Serv Team

Michael Lamar
Michael Lamar via Google

Crew showed up on time, were very courteous, and made sure to keep me informed and pointed out areas of concern. Thanks Aire-Serv for a great experience.

Response from Owner

Michael, thank you for sharing your experience! We're glad we could keep you informed every step of the way and share areas of concern with you. We're proud to be a heating and cooling company you can count on! The Aire Serv Team

Chris Morgan and Carrie Svien
Chris Morgan and Carrie Svien via Google

We can not do justice to sing the praises of Aire Serv of Granbury. We bought a 30 year old home. We shared the inspection report with Keith. He went through it noting how they could help with detailed descriptions and quotes. We had limited time. An amazing crew showed up. They did HCAC work, plumbing, and electrical. We added on many additional things because this crew can do it all. Everyone was polite and engaging. The were delightful to have in our home. Each day they cleaned up. At the end of the project they left everything clean. Kuddos to Keith, Kyle, Michael, Tony, Kaleb, and Stephen. Upstanding men all of them.

Response from Owner

Chris, thank you for sharing your experience! We're glad we could make all the necessary repairs to your new home so you can stay comfortable and safe inside of it all year round. It's wonderful to hear that our team ensured superior service every step of the way, and we can't wait to pass your kind feedback along! The Aire Serv Team

JR Langley
JR Langley via Google

We had a great experience with AIRESERV our Technician was Kyle Saunders, he was very knowledgeable and thoroughly explained our issue and options to resolve the problem. Not only was their price the least expensive of the three estimates we received but Kyle went above and beyond, the day we got our estimate as he was leaving he offered to test the battery I was trying to jump off in my sports car but then helped me pull the dead battery out of the car! Then on the day of our AC repair my wife ordered groceries to be delivered to the house and here comes Kyle in the door saying hey you got some groceries here with an arm load of them, I swear at this point we are going to have to invite him and his family to Thanksgiving this year because he is family now! I won’t use anyone else and nether should you call AIRESERV if you want the best when you need HVAC repair! They treat you like family!!

Response from Owner

We're thrilled to hear about your great experience with our technician, Kyle! Your warm words of appreciation are very encouraging. We aim to always provide excellent service and take genuine care of our customers. Thank you for seeing us as a family. We're looking forward to providing you with the best HVAC repair services in the future too, JR!

michelle sipes
michelle sipes via Google

Ryan Nelson very helpful and explained in detail would recommend

Response from Owner

We’re happy to hear Ryan took the time to explain everything in detail and provided helpful service, Michelle. Your recommendation means a lot to us. Thanks for choosing Aire Serv! The Aire Serv Team

Total number of 5 star reviews :934

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