4.9/5

1311 Ratings

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Customer Reviews

Valerie Lett
Valerie Lett via Google

Great communication on appointment. Technician very efficient and friendly.

Response from Owner

Hey Valerie! We appreciate you taking a moment out of your day to leave us this great review! We're so happy that your technician provided you with excellent service! Whenever you need quality HVAC service, don't hesitate to call us! Thank you for choosing Aire Serv of The Gold Country.

Chris passaro
Chris passaro via Google

More than pleased with the work and the price. Dylan was a true professional and very knowledgeable.....I recommend him highly.

Response from Owner

Hey Chris, we appreciate this great 5-star review! We're thrilled to hear you had a good experience working with Dylan—he's a huge part of our team. For all your heating and cooling needs, trust that Dylan and the rest of the Aire Serv of The Gold Country team will be ready to help! We look forward to working with you again soon!

Debi and Chris Post
Debi and Chris Post via Google

Pleasant to work with, efficient, thorough, informative, transparent, and trustworthy. Highly recommend.

Response from Owner

Hello, Chris! Thank you for taking a moment to share your experience and leave us a great 5-star review! We're so happy you had a great experience working with our team and that we left you feeling satisfied! Whenever you need quality HVAC services, don't hesitate to contact our team; we're always ready to help.

Leslie and Lee Hancock
Leslie and Lee Hancock via Google

I am absolutely blown away with Brian, Bailey and their entire team!! Even the call center was exceptional and reached Brian immediately. It was Christmas week and our cabin heater was not working. Brian not only spent and hour walking me through some complicated steps with perfect, calm directions for troubleshooting possible problems that might lead to a quick solution, but when that didn't work he got us immediately on his schedule after I explained that my grand babies and elderly parents would be meeting us up there for Christmas. He, then, made a second trip up to check it the next day just for my own peace of mind as I was contemplating cancelling our family reunion. I am beyond impressed. Now if he would only open an appliance repair, transmission repair and landscape company I'd be set!!

Response from Owner

Hey there, Leslie! Thank you for taking a moment out of your day to share your experience and leave us a 5-star review! We understand the importance of keeping your family comfortable, especially during the holidays! We're thrilled we were able to help. For all your HVAC needs, don't hesitate to contact the team at Aire Serv of The Gold Country; we're always ready to help!

Sue or Randy Metzger
Sue or Randy Metzger via Google

12/20/24 Another great 6 month service! Jeff is so friendly, listens to my concerns, answers my questions. And the girls in the office are so nice- very accommodating about scheduling. In 2018 they installed a Heat Pump to replace an old furnace. AireServ has served us well since then.

Response from Owner

Thank you for taking the time to leave us a 5-star review! We sincerely appreciate your positive feedback. If there's anything specific that stood out to you or if you have any additional comments, please feel free to share. We're here to provide excellent service, and we look forward to serving you again in the future.

Jack Pederson and Laura Keller
Jack Pederson and Laura Keller via Google

Our technician was thorough and helpful. Your service was prompt and appreciated. Thank you so much.

Response from Owner

Hey there, Jack! Thank you for this excellent 5-star review! We're so happy you were satisfied with our service and that your technician provided a thorough and helpful experience. For all your heating and cooling needs, trust the Aire Serv of The Gold Country team to get it done. We look forward to working with you again soon!

Louis B
Louis B via Google

Joe is a wonderful technician and very thorough in keeping our heating/air conditioning running in good shape! AireServ is an excellent company.

Response from Owner

Hi Louis! Thank you for leaving us this great review! We're happy to hear about your satisfaction with Joe and our company! We strive to provide the highest quality HVAC services in the area. Whenever you need heating or cooling service, don't hesitate to contact our team; we're always ready to help!

Irene Somera
Irene Somera via Google

Walid he was wonderful

Response from Owner

Hi there, Irene! Thank you for this 5-star review! We are thrilled to hear you had a great experience working with Walid. Don't hesitate to call our team whenever you need heating or cooling service. Thank you for choosing Aire Serv of The Gold Country!

Janice Stephens
Janice Stephens via Google

Response from Owner

Hello Janice! Thank you for taking the time to leave us a 5-star review! We always appreciate customer feedback after we provide service. Whenever you need heating or cooling service, don't hesitate to contact our team; we're always ready to help! Thank you for choosing Aire Serv of The Gold Country. We look forward to working with you again!

S K
S K via Google

Dylan was great, on time, professional and friendly. He was very concerned about our satisfaction.

Response from Owner

Hi there! We appreciate you taking a moment to leave us a review! We are so happy to hear that Dylan provided thorough and excellent service! Whenever you need heating or cooling assistance, you can trust that Dylan and the rest of our team will be ready to help. Thank you for choosing Aire Serv of The Gold Country - we look forward to working with you again soon!

Kevin Hunt
Kevin Hunt via Google

From the seamless booking process to the great service delivered by an amazing tech (Jason) it was terrific. Now on one of their plans as a result of their great work!

Response from Owner

Hi Kevin! We appreciate you sharing your experience and leaving us this great 5-star review! We're thrilled to hear Jason provided you with excellent service. Whenever you need quality heating and cooling service, don't hesitate to reach out to our team. We're always ready to help. Thank you for choosing Aire Serv of The Gold Country. We look forward to working with you again soon.

victoria williams
victoria williams via Google

Jayson Beck is great 👍 hard worker 💪 gets the job done

Response from Owner

Hi Victoria! We appreciate you taking a moment to leave us a 5-star review! Jason and the rest of the team are always ready to help whenever you need heating or cooling service. Thank you for choosing Aire Serv of The Gold Country - we look forward to working with you again soon!

Patrick Ruiz
Patrick Ruiz via Google

Jeff W. has been our service tech for the last and very professional and courteous

Response from Owner

Hi Patrick! We appreciate you taking a moment to leave us a 5-star review! We're thrilled to hear about your great experience working with Jeff. Don't hesitate to contact our team for all your heating and cooling needs; we are always ready to help! Thank you for choosing Aire Serv of The Gold Country!

Julie Walker
Julie Walker via Google

Walid was excellent and a true professional!

Response from Owner

Hi there, Julie! We are thrilled to hear about your experience with Walid! We work hard to provide excellent HVAC service to our customers so they can rest easy knowing their heating and cooling are in good hands. Whenever you need quality HVAC service, don't hesitate to call us. Thank you for choosing Aire Serv of The Gold Country!

Paul Parreira Jr
Paul Parreira Jr via Google

Jason Beck went above and beyond the routine service. We had a scheduled maintenance and after checking the unit, Jason helped connect my phone to our Gree units WiFi. This is something I had struggled with and I’m super happy to be connected. If Jason is your technician, you are in great care. Thank you for everything!!😃 Trinity Parreira

Response from Owner

Hi there, Paul and Trinity! Thank you for sharing your experience and leaving us such a great review! We're thrilled to hear that Jason provided you with excellent service and that you were delighted with our work. Whenever you need quality HVAC service, you can trust that Jason and the rest of the team will be ready to help. Thank you for choosing Aire Serv of The Gold Country—we look forward to working with you again soon!

Shana Caposio
Shana Caposio via Google

Response from Owner

Hi Shana! Thank you for leaving us a 5-star rating! Whenever you need quality HVAC services, don't hesitate to call the team at Aire Serv of The Gold Country! We look forward to working with you again soon.

Jon Erickson
Jon Erickson via Facebook

Jeff (the technician) and Bailey (the lady in the office) have always been great to work with. Jeff has come out a number of times, but it’s never for the same thing. Our HVAC units are old and he has been able to get them working for us each time. He only fixes what is actually broken and doesn’t charge us for unnecessary things. He saved us thousands of dollars this past summer by fixing what others had said was not fixable (others said we had to replace the entire system)(Jeff fixed it for about 1/4 the cost). So, Aire Serv of the Gold Country, let’s give Jeff a raise! 😀

Julie Miles
Julie Miles via Google

Response from Owner

Hi Julie! Thank you for giving us a 5-star rating! We appreciate the feedback! Whenever you need heating or cooling service - call the team at Aire Serv of The Gold Country; we're always ready to help!

WD Olive, author
WD Olive, author via Google

We scheduled a service call with Aire Serv who responded quickly. On the agreed day at the agreed time, Jason Beck, their amiable technician arrived & dove into the task forthwith. Conscientious, knowledgeable, respectful, the tech diagnosed the issue swiftly. Within an hour, he had our split system running perfectly. This tradesman exhibited a strong command of the industry. His jovial nature was deeply appreciated. Call Bailey and your HVAC problems will receive prompt & courteous consideration. Whether new install or seasonal tune-up, Aire Serv is top notch. Great job team.

Response from Owner

Hi there, WD! We appreciate you taking a moment to share your experience and leave us such a great review! We're thrilled you were so satisfied with our work and our team's customer service. Whenever you need heating or cooling assistance, don't hesitate to call us. Thank you for choosing Aire Serv of The Gold Country - we look forward to working with you again soon!

Sharyl Teague
Sharyl Teague via Google

Great service! Open 7 days a week.

Response from Owner

Hi Abra! Thank you for leaving us a review! We are thrilled to hear that you thought our service was great. Whenever you need quality HVAC service, give our team a call. Thank you for choosing Aire Serv of The Gold Country - we look forward to working with you again soon!

Total number of 5 star reviews :1247

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