Customer Reviews

Gary Sanders
Gary Sanders via Google

Brendon was on time (even after driving from Moberly), professional, and courteous. Customer service is the defining factor with whom we do business, and he was great. He explained everything and made suggestions. We’ve been with Aire Serve for a year or so and are very pleased! Thank Brendon for such good service!!

Response from Owner

Thank you for sharing your review, Gary! We're proud to hear that Brendon provided the excellent service we strive for. It's a pleasure being your go-to heating and cooling company and we hope to be able to assist you with future HVAC needs! Aire Serv of Columbia

Jim Hackney
Jim Hackney via Google

Alec and Clint came out and installed a humidifier and UV light system to our central air system. They were very polite and informative and answered all of my questions. Great service! I definitely recommend. edit: Nov 5th 2024- Brendon did a great job. He explained things very well.

Response from Owner

Thanks for choosing Aire Serv! We happy to hear that Joseph took care of you!

Wesley & Keri Dyer
Wesley & Keri Dyer via Google

Super helpful and friendly and much appreciated. Enjoy their professionalism.

Response from Owner

We’re glad to hear you found our team helpful and friendly, Keri! Thanks for the kind words about their professionalism. If you need any HVAC help in the future, just give us a shout! Aire Serv of Columbia

James Davenport & Sarah Thomson
James Davenport & Sarah Thomson via Google

Had a great appointment with Brendon today, very professional, helpful, and quick.

Response from Owner

We're glad Brendon earned your recognition, James! We'll be sure he knows you appreciate his HVAC expertise. Thanks for your review! Aire Serv of Columbia

Karen Franke
Karen Franke via Google

Lane performed our fall tune-up and did a great job. He's always very thorough and explains his findings as well as suggestions very well. Thank you Lane Roberts.

Response from Owner

Thank you for sharing your review, Karen! We'll be sure to celebrate your kind words with Lane and the team. You can breathe easy knowing Aire Serv is just a phone call away! Aire Serv of Columbia

Bob Harker
Bob Harker via Google

Brendon was the technician assigned to our air serve equipment tuneup. He was personable, outgoing, and well versed in the system. It was good to speak to a man who knew his product and was very helpful.

Response from Owner

Bob, thank you for sharing your experience! We're glad Brendon's expertise came in handy in providing maintenance to your unit. We will let him know his efforts to help you are appreciated! Aire Serv of Columbia

Matt Bess
Matt Bess via Google

Michael replaced our cracked heat exchanger and was very helpful and friendly.

Response from Owner

Matt, thank you for your feedback! We're glad that Michael did a great job replacing your heat exchanger. We'll be sure to let him know his efforts are appreciated! Aire Serv of Columbia

Cynthia & John Thompson
Cynthia & John Thompson via Google

Service tech was very friendly and knowledgeable. Had our problem fixed quickly.

Response from Owner

Thank you for sharing your experience, John! We’re glad to hear our service professional was friendly and knowledgeable while quickly fixing your problem. Your satisfaction is important to us, and we appreciate your endorsement! Aire Serv of Columbia

John Williams
John Williams via Google

Marshall was Awesome!!

Response from Owner

Thanks for the shout-out, John! We’re glad to hear Marshall made such a positive impression. We appreciate your support and look forward to helping you again! Aire Serv of Columbia

Wing-Cheung Lai
Wing-Cheung Lai via Google

Good service, very on time, Brandon was great answer all my questions, very knowledgeable, careful and detailed inspection

Response from Owner

Thank you for the review! We're glad to help!

Dan Leonard
Dan Leonard via Google

I enjoyed the recent experience wih Aire Serv of Jefferson City. Tim was great to explain and arrange the duct cleaning and furnace repairs. Michael and Will completed the repairs in a professional manner and took the time to not only correctly fix the problem but to also to make the repairs clean and tidy. Bri was easy to work with for scheduling and payment arrangements. Thanks to the entire team for a great experience.

Response from Owner

Thank you for your thoughtful review, Dan! We're thrilled that Bri made scheduling a breeze and Tim was able to effectively explain and arrange the duct cleaning and furnace repairs for you. We're also glad that Michael and Will were able to complete the repairs in a professional manner, ensuring not only a correct fix but also a clean and tidy one. Our team works hard to keep you feeling comfortable in your home, and we hope you'll reach out in the future if you need us! Aire Serv of Columbia

latuana hatcher
latuana hatcher via Google

Andrew with Aire Serv of Columbia came to our rescue when our unit was leaking into the ceiling. Andrew was very knowledgeable and knew what he was doing. He stayed way later then most would to complete the job. Not to mention it was a Saturday. Absolutely would recommend Andrew for your future jobs.

Response from Owner

Thank you, Latuana! It's great to hear that Andrew's expertise and dedication were able to come to your rescue when your unit was leaking. His commitment to staying late, even on a Saturday, to ensure the job was completed is a testament to our professionalism. You can breathe easy knowing Aire Serv is just a phone call away for future HVAC needs! Aire Serv of Columbia

Kenya Hardiman & Jermaine Buckner
Kenya Hardiman & Jermaine Buckner via Google

Response from Owner

Your review is appreciated, Kenya! Thanks for choosing our HVAC team.  Aire Serv of Columbia

Kirk Kudrna
Kirk Kudrna via Google

I would recommend Aire Serv and their talented team for new systems and service. Our home system from Aire Serv has been running strong for over six years. We had a malfunction during a hot humid summer afternoon. Never expected a technician arriving within 1-2 days and Lane Roberts with Aire Serv was at our door in two hours from the initial call. Very friendly and knowledgable, he had the problem solved quickly, with reason behind the total expense.

Response from Owner

Thanks, Kirk! We're honored to earn your continued trust in our HVAC services, and it's terrific that Lane came out quickly to help when you ran into an issue with your system. We're grateful you shared your recognition of our expertise, and we're always glad to help when you need us again! Aire Serv of Columbia

Paula Younger
Paula Younger via Google

Michael and Will were here promptly and did a fantastic job! I cannot speak highly enough of the whole organization from start to completion. Michael and Will even gave us hands on instructions on our new thermostat. Kudos to them and Aire Serve!

Response from Owner

Paula, thank you for your wonderful review! We're glad Michael and Will ensured superior service and that they provided you with instructions on how to operate your new thermostat. We'll be sure to pass your feedback along to them! Aire Serv of Columbia

Richard Payne
Richard Payne via Google

Great service by Michael and Bill. Very polite, knowledgeable,fast, and good. Thank you

Response from Owner

You're welcome, Richard! We'll be sure to let Michael and Bill know you were pleased with their polite, knowledgeable, and efficient service. Thank you so much for your review and please don't hesitate to give us a call for any future HVAC needs! Aire Serv of Columbia

John Wegman
John Wegman via Google

Andrew was our service rep. He fixed our outside A/C unit in record time. He was the nicest service rep that has ever done work for us.

Response from Owner

John, it's fantastic to hear that Andrew's above-and-beyond service made the difference for you, and we'll be sure to celebrate your feedback with him. We're glad we could get your A/C unit up and running again in no time and we appreciate your review! Aire Serv of Columbia

Jane Richey
Jane Richey via Google

Great service.

Response from Owner

Thank you Jane for the 5-Star review. We appreciate you contacting Aire Serv!

Sarah
Sarah via Google

Fast, professional and friendly service. Fixed the problem quickly at a reasonable price. Highly recommend.

Donna Tempest
Donna Tempest via Google

Always prompt and professional. They get the job done and explain what you're paying for. Highly recommend.

Response from Owner

We really appreciate your high recommendation and it's great to know our team's promptness and professionalism hit the mark for you, Donna. Your feedback is a testament to our commitment to excellence and we look forward to providing you with top-notch HVAC service again in the future! Thank you! Aire Serv of Columbia

Total Number of Reviews:599

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