4.9/5

633 Ratings

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Customer Reviews

Amanda Smith
Amanda Smith via Google

Gennie cole
Gennie cole via Google

My experience with Aire Serve has been very positive. All the help and kindness that was shown to me is highly appreciated. I will be calling you when another problem occurs. Thanks for all you did to help me get heat again.

Response from Owner

It was our pleasure to ensure you're comfortable at home again, Gennie! Thank you for sharing your kind recognition of our services. Aire Serv of Columbia

Andrew McCrady
Andrew McCrady via Google

Lane was friendly and did quick, thorough work.

Response from Owner

Andrew, thank you for your great feedback! We'll let Lane know his efforts to keep you comfortable in your home are appreciated. Aire Serv of Columbia

Liz & Josh Heeter
Liz & Josh Heeter via Google

Lane has been our technician the last two tuneups and is always so friendly and knowledgeable. He explains things in a way that makes sense. Always appreciate the friendly service we receive from Aire Serv!

Response from Owner

Thank you Lisa for your 5-Star review. We appreciate you contacting Aire Serv for your heating and cooling needs!

Deanna Williams
Deanna Williams via Google

Will & Jon did an excellent job of installing our new furnace on 12/11/2024. Aire Serve has provided amazing service from start to finish. They provided quick responses to our needs and were able to schedule the Home comfort and installation quickly. Brie has been super nice in her communication with me and Tim was very helpful in providing options for our new furnace.

Response from Owner

Deanna, thank you for sharing your experience! It's our pleasure to make it a positive and seamless one. We're glad our team did a great job installing your new furnace so you can stay comfortable in your home. We'll be sure to pass your appreciation along to Brie, Will, Jon, and Tim! Aire Serv of Columbia

Kelly Hinds
Kelly Hinds via Google

Lane was an excellent representative of the company. Responded quickly, identified the issue immediately & repaired in a timely manner. Appreciated him taking the time to answer all my questions.

Response from Owner

It's our pleasure to make your experience with us a seamless one, Kelly! We're glad Lane did a great job making the necessary repairs and answering all of your questions. We look forward to passing your feedback along. Thank you! Aire Serv of Columbia

Chris Carson
Chris Carson via Google

Response from Owner

Thank you for sharing your satisfaction, Chris! Rest assured, and know that Aire Serv is here for you. Aire Serv of Columbia

Taxi Terry’s
Taxi Terry’s via Google

Lane has us fixed up in no time! Awesome service!

Response from Owner

Thank you for your review! We'll be sure to celebrate your kind words with Lane and the team and we hope you'll reach out with additional HVAC needs! Aire Serv of Columbia

Ladell Sallee
Ladell Sallee via Google

He was just pleasant all around and flexible

Response from Owner

Thank you for sharing your experience, Ladell! We're glad our service professional's flexible and friendly service hit the mark with you. It's a pleasure to provide heating and cooling services you can count on! Aire Serv of Columbia

Richard Schulte
Richard Schulte via Google

Mr Lane was most helpful and kind. I would not hesitate to recommend you guys to anyone who has a need for services

Response from Owner

Thank you, Marilyn! It was our pleasure to help with your HVAC service. We'll be sure Mr. Lane knows you appreciate his work, and we're proud to earn your recommendation! Aire Serv of Columbia

Gary Sanders
Gary Sanders via Google

Brendon was on time (even after driving from Moberly), professional, and courteous. Customer service is the defining factor with whom we do business, and he was great. He explained everything and made suggestions. We’ve been with Aire Serve for a year or so and are very pleased! Thank Brendon for such good service!!

Response from Owner

Thank you for sharing your review, Gary! We're proud to hear that Brendon provided the excellent service we strive for. It's a pleasure being your go-to heating and cooling company and we hope to be able to assist you with future HVAC needs! Aire Serv of Columbia

Jim Hackney
Jim Hackney via Google

Alec and Clint came out and installed a humidifier and UV light system to our central air system. They were very polite and informative and answered all of my questions. Great service! I definitely recommend. edit: Nov 5th 2024- Brendon did a great job. He explained things very well.

Response from Owner

Thanks for choosing Aire Serv! We happy to hear that Joseph took care of you!

Wesley & Keri Dyer
Wesley & Keri Dyer via Google

Super helpful and friendly and much appreciated. Enjoy their professionalism.

Response from Owner

We’re glad to hear you found our team helpful and friendly, Keri! Thanks for the kind words about their professionalism. If you need any HVAC help in the future, just give us a shout! Aire Serv of Columbia

James Davenport & Sarah Thomson
James Davenport & Sarah Thomson via Google

Had a great appointment with Brendon today, very professional, helpful, and quick.

Response from Owner

We're glad Brendon earned your recognition, James! We'll be sure he knows you appreciate his HVAC expertise. Thanks for your review! Aire Serv of Columbia

Karen Franke
Karen Franke via Google

Lane performed our fall tune-up and did a great job. He's always very thorough and explains his findings as well as suggestions very well. Thank you Lane Roberts.

Response from Owner

Thank you for sharing your review, Karen! We'll be sure to celebrate your kind words with Lane and the team. You can breathe easy knowing Aire Serv is just a phone call away! Aire Serv of Columbia

Bob Harker
Bob Harker via Google

Brendon was the technician assigned to our air serve equipment tuneup. He was personable, outgoing, and well versed in the system. It was good to speak to a man who knew his product and was very helpful.

Response from Owner

Bob, thank you for sharing your experience! We're glad Brendon's expertise came in handy in providing maintenance to your unit. We will let him know his efforts to help you are appreciated! Aire Serv of Columbia

Matt Bess
Matt Bess via Google

Michael replaced our cracked heat exchanger and was very helpful and friendly.

Response from Owner

Matt, thank you for your feedback! We're glad that Michael did a great job replacing your heat exchanger. We'll be sure to let him know his efforts are appreciated! Aire Serv of Columbia

Cynthia & John Thompson
Cynthia & John Thompson via Google

Service tech was very friendly and knowledgeable. Had our problem fixed quickly.

Response from Owner

Thank you for sharing your experience, John! We’re glad to hear our service professional was friendly and knowledgeable while quickly fixing your problem. Your satisfaction is important to us, and we appreciate your endorsement! Aire Serv of Columbia

John Williams
John Williams via Google

Marshall was Awesome!!

Response from Owner

Thanks for the shout-out, John! We’re glad to hear Marshall made such a positive impression. We appreciate your support and look forward to helping you again! Aire Serv of Columbia

Wing-Cheung Lai
Wing-Cheung Lai via Google

Good service, very on time, Brandon was great answer all my questions, very knowledgeable, careful and detailed inspection

Response from Owner

Thank you for the review! We're glad to help!

Total number of 5 star reviews :608

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