What People Are Saying About Aire Serv of Coastal Carolina

Called Aire Serv for an emergency (wire burning smell) and they were able to send a tech the next day! He was very professional & very knowledgable. He found the issue & was able to fix it! Great customer service from everyone!!

Recently, we had an AC tune-up for both our 15k and 8k units. The technician was extremely detailed, took a great deal of photos, and explained the entire process and what was completed. He further explained anything that I might want to look at in the future and went above and beyond what was needed to ensure our system was ready for this summer's heat. I noticed another review from someone who also carries American Home Shield and was not happy with refrigerant costs. We also encountered unexpected refrigerant costs during a previous tune-up. We contacted AHS and had our plan adjusted so it now includes a free tune-up for one of our units. Because of the size of our home, we have two HVAC units, but now, due to our plan, we only have to pay the price of one, and it includes unlimited refrigerant, so we had no unexpected costs for the service. I mention this to suggest that instead of leaving a negative review on a company that does exceptional work, you should look at your Home Warranty contract and adjust it to meet your needs. Aire Serv of Coastal Carolina does a fantastic job and certainly did not deserve your negative review.

The technician, Casey, was a godsend. He was so knowledgeable and professional. It ended up being a simple fix, but he made sure to check all the boxes and ensure their were no lingering issues before calling it done. I cannot recommend them enough.

Great company for HVAC needs!

Very professional

Each time we have a service call or even just a tune up to our heating/ac system we feel our system has just received the best service possible, leaving us feeling confident that our system is up and running to the highest degree possible! Thank you Air Serve!

Tanner was very informative polite and efficient thank you for repairing our heat on a cold day and fixing mistakes made by my prior company 10 stars to Tanner I highly recommend this company

Stumbled on this organization years ago with an old unit and they helped out every time we needed service quickly and have since bought new system and the customer service from all is better than I’ve scene in along time. Professional and courteous as well as efficient.

Air service is awesome, from office staff to tech. Tanner was awesome. Very professional and has a great sense of humor and extremely knowledgeable He’s definitely an asset to your company. I would recommend air service if you want the job done right

Installers were professional, courteous and fast. They cleaned up as they went. Answered all of our questions and did an outstanding job.

Duct cleaning service was great. This company and employees are extremely professional, easy to talk to and respect your home. The air quality in my house is night and day difference and I will be recommending my friends to come here for duct cleaning.

My AC stopped cooling on one of the hottest days of summer. Tanner came following day and worked diligently to restore system

On time, refreshing nowadays. Excellent service.

Aire Serv has been great.. Annual price for service is reasonable, and the tech who has come the last year or two is super.. Respectable, efficient, and knowledgeable.. Highly recommend.

Amazing crew! They went over the top to provide quality service and so much attention to detail, extra mile! very impressed.

Great service!

Very professional and thorough with my HVAC system.

My heat went out in the middle of the night. I called aire serv about 7:00 hrs and by 16:00 hrs your guy had my heat back on running. I am thankful that a friend give me your number to call. I just moved to Jacksonville N.C and bought my house, had no idea about my HVAC service. I really appreciate how Austin walked me through step by step and explained the solution to the problem and get the job done. Thanks guys.