4.8/5

496 Ratings

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Customer Reviews

Nelda Hunn
Nelda Hunn via Google

Great service! They’re always on time. Very happy with my new system! Junior is awesome!

Response from Owner

Thank you for sharing your experience! It's wonderful to hear that you are pleased with the new HVAC system, and we're glad that you have found our service to be prompt and valuable. It's a pleasure working with you, and we hope you know Aire Serv is just a phone call away when you need us! Rebekah Hatcher, Owner, Aire Serv of Aggieland

H
H via Google

We signed on to the service contract—it seemed like a good deal, and we’ve had some costly issues because we kept putting off maintenance. They are also really great communicators; they respond right away, often via text (which we prefer), and were able to schedule service the day after we reached out. A young man from AireServe, Blaze Baron, came yesterday to service our hvac system. He spent a lot of time, was meticulous and thorough, explained and documented everything really well (even showed me photos and videos of the issues he found). On top of all that, he was just an incredibly kind, humble and helpful person. Wow. So happy to have a service contract with Aireserve.

Response from Owner

Thank you for taking a moment to share your experience! It's our pleasure to provide responsive communication and prompt service. We know how important it is to maintain your HVAC system and avoid costly repairs, and we're delighted Blaze's thorough work stood out to you. We look forward to being on your side for future heating and cooling needs! Rebekah Hatcher, Owner, Aire Serv of Aggieland

Junior Rios DeLeon
Junior Rios DeLeon via Google

Response from Owner

Thank you, Junior, for your great rating of our heating and cooling services! Rebekah Hatcher, Owner, Aire Serv of Aggieland

Don Hatcher
Don Hatcher via Google

Aire Serv of Aggieland recently installed my new system. My home has never been more comfortable than it is now. My new unit is so quiet. We couldn’t sit at our back patio because the ac was so loud. Now I can’t even hear my new unit running. They also installed a dehumidifier and large air filter. The air is so clean and crisp. Love my new level of comfort. Thank you Aire Serv of Aggieland.

Response from Owner

Thanks, Don, for trusting us with your installation! It's great to know that your new system not only enhances the comfort of your home but also allows you to enjoy your back patio without any noise disturbances. We're happy to hear that our service was appreciated! Rebekah Hatcher, Owner, Aire Serv of Aggieland

Ulises Arivjis
Ulises Arivjis via Google

I am really satisfied with Junior's customer service and work. Thanks for all your help on explaining and fixing my AC

Parker Arrants
Parker Arrants via Google

Junior was very knowledgeable and gave honest suggestions. I would recommend him to anyone.

Tam “Tammieee” Tran
Tam “Tammieee” Tran via Google

I just wanted to share how amazing Junior was when he fixed my heater today! He was super friendly and explained everything in a way that made it easy to understand. Plus, he patiently answered all my questions. Great service all around!

Response from Owner

Thank you for your review, Tam! We'll be sure to let Junior know his hard work made the difference for you. Remember, you can breathe easy knowing Aire Serv is just a phone call away! Rebekah Hatcher, Owner, Aire Serv of Aggieland

DW & Susan Ballard
DW & Susan Ballard via Google

Our AC had issues and stopped working over the Labor Day weekend. Aire Serv responded and the very the next day it was fixed, on a Sunday!

Response from Owner

It was our pleasure to get your A/C working again so you can stay comfortable in your home, DW and Susan! Thank you for giving us a call. Rebekah Hatcher, Owner, Aire Serv of Aggieland

Kevin Miller
Kevin Miller via Google

I've had the Aire Serv folks out to my house several times. These guys are the utmost professional and have always fully explained everything to me in detail. They are also not pushy salespeople in any way. All-in-all, this is probably the best service company I've dealt with for my homes.

Response from Owner

Kevin, thank you for your fantastic feedback! We appreciate being a heating and cooling company you can count on. It's our pleasure to always provide clear communication and to keep you comfortable in your home. Rebekah Hatcher, Owner, Aire Serv of Aggieland

Austin Hatcher
Austin Hatcher via Google

As a proud employee of this company I would like to highly recommend them for any and all Air conditioning needs. Anything from Commercial, residential, Duct/Dryer vent cleanings, Indoor air quality, and any other concerns this is THE company to call. Aireserv provides a fantastic workplace environment, a multitude of training opportunities, and any resources needed are very readily available.

Response from Owner

Thank you so much, Austin. We appreciate your endorsement and positive feedback! Rebekah Hatcher, Owner, Aire Serv of Aggieland

Chadwick
Chadwick via Google

Cody went through everything on our units. Looked through every possible issue that it could be and then made suggestions. Cody then told what the issue was most likely to be. It made since with the issues I had. Approve the recalibration of our units and as of today all units are working great. Thanks

Response from Owner

Thank you for your thoughtful comment, Chadwick! We're glad Cody could be there to provide the well-explained and thorough repairs you deserve. Rebekah Hatcher, Owner, Aire Serv of Aggieland

Carol Sunseri
Carol Sunseri via Google

Super helpful, kept me well informed through text and my tenant thought they were very professional.

Response from Owner

Thank you for your feedback, Carol! It's important to us to make sure you have all the information you need, and we're happy to hear that our service professional took the time to keep you and your tenant in the loop. Rebekah Hatcher, Owner, Aire Serv of Aggieland

Hannah C
Hannah C via Google

Response from Owner

Thank you for rating our service, Hannah! Rebekah Hatcher, Owner, Aire Serv of Aggieland

Marie Morton
Marie Morton via Google

We have had a hard time getting our previous AC company to respond so I called Aire Serv of Aggieland. The technician Ethan Gee was amazing! He is extremely knowledgeable and thorough. Ethan was able to find the problem, repair it and get us back up and running! He took time to explain what was wrong with our system and gave recommendations for ways to help get the most out of our AC. We recommend them to anyone having problems with their AC. They go above and beyond for their customers!!

Response from Owner

Marie, we're glad we could be there to help after your frustrating experience with the other HVAC company. It's great to hear that Ethan went above and beyond in providing excellent service and keeping you in the loop! Thank you so much for your thoughtful review, it means a lot to our team. Rebekah Hatcher, Owner, Aire Serv of Aggieland

Samantha Steinbach
Samantha Steinbach via Google

Cody did great and fixed our ac asap we were so thankful! Very nice guy I recommend!!!

Response from Owner

Samantha, we're happy to hear that you were pleased with Cody's work! It's important to us to put our clients first and get the job done right the first time, every time. Rebekah Hatcher, Owner, Aire Serv of Aggieland

Julie Pennington
Julie Pennington via Google

Best tech ever! I will always request Cody. He knows what he's doing. Very professional and great customer service. He needs a raise for real! He made sure our dogs were secure and our gates were closed and everything was put back where it belonged.

Response from Owner

We're really pleased to hear that Cody's expertise and professionalism made such a positive impact, and that his attention to detail, even down to ensuring your dogs were secure and your gates were closed, was appreciated. Your trust and satisfaction are our top priority, and we're grateful for your continued support. Thank you so much for sharing your great recognition and review, Julie! Rebekah Hatcher, Owner, Aire Serv of Aggieland

Robyn Tompkins
Robyn Tompkins via Google

Cody is very knowledgeable and showed me lots of options to make my unit run better and cleaner. Thank you Cody!!

Response from Owner

You're very welcome, Robyn! It's our priority to make sure you have all the information so you can make the best choice for your situation, and Cody will be happy to hear that his explanations were helpful for you. Thank you for trusting our team with your HVAC needs! Rebekah Hatcher, Owner, Aire Serv of Aggieland

Carol Brandenburg-Smith
Carol Brandenburg-Smith via Google

Cody did an amazing job. Cody is very professional, explains everything and efficiently gets the job done. Very grateful to everyone!!!

Response from Owner

We're grateful for your excellent feedback, Carol! It's a privilege to have top-notch service professionals like Cody on our team. If any new issues arise, we'll only be a phone call away! Rebekah Hatcher, Owner, Aire Serv of Aggieland

Michael Cody
Michael Cody via Google

We have had a couple opportunities to work with Aire Serv of Aggieland and they've all been exceptional. The tech they sent out, Blaze, was beyond professional. Such a great attitude and a hard working young man. He's an absolute pro and represents their company very well. We also had their Comfort Designer, Melissa out and she did a fantastic job helping us select a replacement for our 20-year old system. Everything Aire Serv does is first class and they back their work. I highly recommend them to anyone needing HVAC-related services.

Response from Owner

Michael, thank you for taking the time to write this thoughtful review. We want to make sure you feel just right in your home, and we're thrilled that Blaze and Melissa provided you with top-notch service. Your recommendation means the world to us, and we look forward to serving all your future HVAC-related needs! Rebekah Hatcher, Owner, Aire Serv of Aggieland

Jamie Janczak
Jamie Janczak via Google

I was very pleased with the service by Aire Serv of Aggieland! Cody and Lane were excellent and I was impressed by their knowledge and ability to work efficiently. I also appreciated the transparency of pricing and the explanation of the best solution for our AC unit.

Response from Owner

It's great to hear the solutions we provided were useful, Jamie! Thank you for letting us know that Cody and Lane's expertise ensured your A/C service was seamless. Rebekah Hatcher, Owner, Aire Serv of Aggieland

Total number of 5 star reviews :462

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