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Amber S.

Customer Service Representative

Amber joined our team right at a year ago and continues to amaze us with her ability to handle the day to day planning and scheduling of our technicians. She keeps us all organized and on task while still offering world class frontline service to our customers. Amber attends weekly training and coaching to become the best customer service representative she can be and it shows. She is a firecracker! She keeps us running like a well oiled machine. Amber and her husband, Shorty, enjoy spending time on their property with their girls, Lyndzi, Brooke, Jessie, and Ramsey. They like to hunt and fish and play with their dogs, Nyla & Huck.
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Rebekah Hatcher

Operations Manager

  • Rebekah is married, has 3 children, and resides in College Station, Texas.
  • Joined the Aire Serv team in 2003 and has 22 years of experience as a HVAC technician.
  • Graduated from Madisonville High School in Madisonville, Texas, and earned her bachelor's degree from University of Phoenix in Houston, Texas.
  • Earned a EPA 608 Certified Certification.

As a Neighborly Aire Serv Service Professional, Rebekah is focused on maintaining and enhancing your home's heating and cooling systems with service you can count on. She will perform her job with excellence and provide you quick and reliable customer service. Rebekah shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home's heating and cooling systems are in good hands.

Don Hatcher
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Don Hatcher

Franchise Business Owner

  • Don is married, has 3 children, and resides in College Station, Texas.
  • Joined the Aire Serv team in 2003 and has 26 years of experience as a HVAC technician.
  • Graduated from Madisonville High School in Madisonville, Texas, and earned his associates degree from Universal Technical Institute in Houston, Texas.
  • Earned a NATE Certified Certification.

As a Neighborly Aire Serv Service Professional, Don is focused on maintaining and enhancing your home's heating and cooling systems with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Don shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home's heating and cooling systems are in good hands.

Ethan G.
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Ethan G.

Service Manager

  • Ethan is married, has 2 children, and resides in Caldwell, TX.
  • Joined the Aire Serv team in 2018 and has 8 years of experience as a HVAC technician.
  • Graduated from Caldwell High School in Caldwell, TX, and earned his associates degree from TSTC in Waco, TX.
  • Earned a EPA 608 Certified Certification.

As a Neighborly Aire Serv Service Professional, Ethan is focused on maintaining and enhancing your home's heating and cooling systems with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Ethan shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home's heating and cooling systems are in good hands.